“I have purchased three hats from Christy's over the year all made with exceptional quality and delivered within a few days... Highly recommended.... Many thanks...”
“I was not too impressed with the hat I purchased. The brim was stiff like plastic and the fit was terrible. On the plus side the return for a refund was acceptable.”
“I ordered 2 hats from Christy's London online this year. I LOVED the website and went round and round narrowing choices down to two, believing that I would get others at a future time. The service was very good, my questions answered promptly by email. I was so excited to receive my new hats, the wait seemed painfully long, but was no more than was promised. When the hats arrived, they were both beautiful works of craft and design, precisely cut fine felt and deep, rich colors to swoon for. However, neither were a good fit for my head! The circumference of one is smaller than the other, but either way, the crown is a bit shallow for my head and won't sit comfortably. So, as much as I would love these hats to be a part of my wardrobe, unfortunately, I can wear neither. They are still in the box they were sent in.
My concIusion is that I don't think it's practical to buy a felt hat online. However, if I ever make it to London, I would love to shop for a Christy's hat in person.
Thanks for asking my feedback.”
“I was lead to believe i was buying into a British institution. The website tells of the long history of Christys making hats in the UK. Turns out you make your hats in China. I felt cheated as that’s not what I was buying into. I won’t be buying from you again.”
“I want to thank you for such outstanding service. Everyone was very helpful, friendly, and knowledgeable. and thank you Christy's London for making me my beautiful hat and for sending that in the wonderful hat box. thank you so very much. From Ms. Nicole Randall”
“Excellent service. Excellent Hats! I had to hold my order due to holiday but prior to doing so the order was located on the shop floor to see if it could be completed and sent to me in time. Good old fashioned customer service. By old fashioned I mean thorough, courteous, helpful, polite and outstanding!”
