The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,559 Reviews

99 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,559 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent superior tasting 100 percent chocolate flakes.”

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Posted 10 months ago

“Beautifully prepared chocolates; makes a guilty pleasure into an out and out joyful experience!”

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Posted 10 months ago

“a really innovative and delicious box of chocolates”

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Posted 10 months ago

“Most delicious chocolates I've tasted in many a long year. The Blonde chocolate, in any form, is a joy and a thing of beauty and the 'Almost Perfect' hokey pokey honeycomb is actually perfect in every way. I owe Liberty a huge thanks for introducing me to this delicious brand.”

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Posted 10 months ago

“Great products and great service. Definitely recommended.”

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Posted 10 months ago

“Consistently outstanding in taste and quality - delicious chocolate time after time. I love the range and unusual variety of flavours. Quick delivery, excellent service.”

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Posted 10 months ago

“I ordered my favourite selection of milk and blonde hokey pokey and added a dark chocolate egg. All from the Almost percent section. Well whats not to like! The service and delivery was impressive, dispatched the same day of ordering and delivered by the next day. The chocolate honeycomb was/is absolutely wonderful stuff. And I've a new found favorite jostling for top position in the dark choc egg! I definitely would and have recommended these to anyone.”

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Posted 10 months ago

“Last time I order from Chocolate Society. I’d decided to order some of my wife’s favourite chocolate ahead of her 40th birthday, picked up a couple of bars. Usually I’m one to resent paying high shipping fees, but looking on the website it states they use DPD who are usually pretty swift. Fast forward 5 days and I’d had no confirmation of shipping, so contacted the company via their webchat. After a day (and on my wife’s birthday) of no response, I decided to email them instead. 4 days later and I’ve had absolutely no response from anyone in customer service, which is really poor. To be late is one thing, to charge a high shipping fee and also be later is another, but ignoring customer support is the final nail for me.”

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Posted 10 months ago

“I ordered the mystery box and I was delighted with the selection. They were neatly boxed and delivery was quick. My favourite are the Marc De Champagne and large chocolate selection. Too beautiful to eat really. Highly recommend.”

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Posted 10 months ago

“Quality as usual is top bracket and the packaging was superb some of the items purchased will be given to others to enjoy as presents.”

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Posted 10 months ago

“Excellent thank you”

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Posted 10 months ago

“if this was £75 pound value for £30 pound then I am glad I did not pay the full price as for what I received I am not happy with the £30 pound value, for which I thought was rather excessive.”