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The Chocolate Society Reviews

4.9 Rating 2,559 Reviews

99 %

of reviewers recommend The Chocolate Society

Company Reviews

Product Reviews

4.9

Based on 2,559 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

The Chocolate Society 5 star review on 7th June 2023

Ann-Marie Moors

The Chocolate Society 5 star review on 3rd February 2023

The Chocolate Society 5 star review on 26th January 2023

Zowie Wilson Foster

The Chocolate Society 5 star review on 22nd June 2022

Rosemary Collins

The Chocolate Society 5 star review on 21st June 2022

The Chocolate Society 5 star review on 21st June 2022

44

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am heartbroken to know that I can not renew my subscription for the monthly box (so are son and DIL who loved their monthly treat from far away mum) Your monthly boxes have had glowing reports in the press for best of "breed". Have tried yesterday fir the mystery box but found it sold out already. If you ever reconsider the subscription option I will be among the first in board!”

Posted 6 months ago

“A lovely company with brilliant chocolates. The Box of the Month is fantastic. I am only sorry that some of the chocolates in this series are not available all the time! Please continue with your wonderful product and ethic.”

Posted 7 months ago

“Order was dispatched and arrived very quickly. There was one incorrect item in the order, after contacting customer service a replacement was sent out swiftly”

Posted 7 months ago

“What can I say but super duper -after all they are my sons”

Posted 8 months ago

“Delicious and reasonably priced.”

Posted 8 months ago

“Always receive a very good service”

Posted 8 months ago

“Super quality chocolates in imaginative flavours. Prompt delivery.”

Posted 8 months ago

“Delicious chocolates, almost too beautiful to eat, delivered promptly to your door! What more could you ask?”

Posted 8 months ago

“I can't fault the quality if this milk chocolate, or the creamiesness of it's taste. I use it for both for hot chocolate and when baking. It's my misfortune not to like the bitterness of darker chocolate but I've got to say, this milk chocolate works just as well! Even better with discount. Second time around buying, and I buy the 2.5kg bag. Great value for the quality of the product. Will be back once this bag has run out!”

Posted 8 months ago

“Quick to respond and quick to deliver.”

Posted 8 months ago

“The best ever chocolate products I have ever tasted. Have recommended to all my friends.”

Posted 8 months ago

“A gift for a friend. She was delighted and said they were delicious.”

Posted 8 months ago

“Wonderful and unusual products. Love the upgraded versions of childhood classics. Good quality chocolate and nice packaging. Web site very easy to use and quick delivery.”

Posted 8 months ago

“Excellent, flavourful, quality chocolate - in a world where you can buy cheap chocolate everywhere, this is still worth the extra. We bought some bars (white velvet, salted caramel, peppermint) and some hot chocolate flakes (orange) and all were exceptional. Definitely a treat, and will definitely be doing it again!”

Posted 9 months ago

“such high quality chocolate, and the flavours are amazing!”

Posted 9 months ago

“I bought this for my daughter who says it was delicious. She and I are of a like mind - we'd both rather have a little more chocolate, albeit imperfect, than less chocolate, all perfect.”

Posted 9 months ago

“Good service, well packaged. Most of importantly excellent quality chocolates.”

Posted 9 months ago

“Your chocolate has become a go to for any present for my pops, he is a chocoholic and he says it is the best chocolate he has ever had!”

Posted 9 months ago

“Fab chocolates every time”

Posted 9 months ago

“Truly artisan products and first class service. Something truly special.”

Posted 9 months ago

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The Chocolate Society is rated 4.9 based on 2,559 reviews