Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.45

4.5 Rating 3,152 Reviews

85 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,152 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 15th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy online transaction and received the item expected at a decent price. Can't really argue with that!”

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Posted 5 hours ago

“Prompt delivery”

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Posted 1 day ago

“Returns process in store poor - had to get a handwritten proof of return, they had to then send back to their web team to start refund process. Received an email asking if I wanted to exchange rather than return when I had already chosen to return. This went to junk email delaying even further. I think system needs brought up to date as seemed very inconvenient. No issues with buying parcel received promptly.”

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Posted 1 day ago

“I did not receive my purchase”

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Posted 1 day ago

“Beautiful collection of watches! I’ve already purchased two from them, and the experience was amazing. I’m so glad to be part of the Chisholm Hunter family, and I look forward to making many more purchases.”

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Posted 4 days ago

“Very good service. the watch looks excellent and very fast delivery. thank you”

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Posted 4 days ago

“Great price, quick delivery. What more could anyone ask?”

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Posted 4 days ago

“The box was damaged, the box was ripped and damaged so i couldnt really gift it with the box it came. Also the watch wasnt put inside properly it looked like someone was lazy and chucked it in, just poor condition and quality!!”

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Posted 5 days ago

“Excellent service from Taylor Knowledgeable of product - watch”

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Posted 5 days ago

“Everything was amazing quick response and delivery”

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Posted 5 days ago

“Service was good. The watch I bought is great, only downside is the strap on the watch is small I can buy a longer strap from Tissot web site but it costs £80 plus delivery. But Chisholm Hunter were excellent to deal with.”

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Posted 6 days ago

“I ordered a Ruby and diamond ring in March and was told it would arrive in store within 2 weeks. I rang today (11-04-24), and spoke to Amber for her to say oh it’s not arrived yet there is about a 2 week delay on it. I told her it is for my daughter’s 40th Birthday at the end of April. She said I’ll swing it to make sure you get it is that ok, I said no it’s not actually and what do you mean you will swing it. I think the words she was looking for was I’ll give you the good customer service you should be getting. I said this isn’t good enough. I have already paid almost £1000 for this ring and now it’s not even here. I asked her how she could guarantee I’ll get it and she said I again I’ll really swing it to make sure you get it. I’m absolutely disgusted and if the ring has not arrived by next week then I will be demanding a refund. What on earth do I tell me daughter if I have no gift for her.”

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Posted 1 week ago

“Beautiful item. Looks exactly as it did online. Fast delivery.”

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Posted 1 week ago

“Ordered and paid for earrings online. Quick and easy and delivered within a few days.”

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Posted 1 week ago

“Very happy with the overall service from Chisholm Hunter. Watch arrived very well packaged and was delivered on time...ta boom tish! Good communication throughout this purchase along with competitive pricing. Very happy”

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Posted 1 week ago

“I purchased two rings from the Dundee store where I received fantastic service from the staff there. They were an extremely professional and friendly team who helped with my sizing and choice of rings to match in with my engagement ring. The rings were made especially for me which took eight weeks but definitely worth the wait. I did shop around but found their ring choice and price to be the best. They offer a health check on your rings to clean and check every six months which I think is a great idea to keep your rings in perfect condition. Overall I am delighted with the service start to finish and absolutely love my beautiful rings.”

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Posted 1 week ago

“I recently purchased a Grand Seiko from the Kingston branch. The service was friendly, professional and impeccable. They have a great team there and the recent comprehensive refurbishment of the shop makes it a real pleasure to shop there.”

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Posted 1 week ago

“Orfwted earrings. Website description misleading . 1st online chat with assistant unhelpful and unproductive. 2nd one inaccurate . Proper phone call MUCH better. Still disappointed as delivery time way over what was promised initially but subsequent real life phone calls with people were excellent and eventually I got exactly what I wanted!”

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Posted 1 week ago

“My order arrived on time and well packaged.”

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Posted 2 weeks ago

“Great product, fast delivery and good service”

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Posted 2 weeks ago

Chisholm Hunter is rated 4.5 based on 3,152 reviews