Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.45

4.5 Rating 3,152 Reviews

85 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,152 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 15th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery time was good for my order”

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Posted 1 year ago

“The order (for rollerball refills) arrived promptly, but there was an issue with the quantity sent. Phone them up and the matter was resolved quickly.”

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Posted 1 year ago

“Online chat was very helpful. However the after having discussed removal of the links so the the watch bracelet would fit my wrist I was astonished to learn that this would negate your returns policy. Crazy, as long as the watch is returned with the links, why would you not accept return?? I am happy with the watch . But now I have the fag of having to go to one of your stores to adjust the bracelet. Pain in ar*e for me and no doubt the store also. So I fact buying online was a waste of time. I might as well have gone to a shop and done the whole deal in one hit”

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Posted 1 year ago

Dear Tony, Thank you so much for your review, we take all feedback seriously and we are constantly trying to improve our service for a great customer journey. We are sorry to hear that your Chisholm Hunter experience wasn't excellent. Please get in touch should you need further assistance. We look forward to seeing you again. Kind Regards, Chisholm Hunter

Posted 1 year ago

“Excellent customer service 👏”

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Posted 1 year ago

Dear Lindsay, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 1 year ago

“This is the first time I have bought online, but a frequent customer in store. Service was good and the purchase I obtained was as per description and the delivery was as stated.”

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Posted 1 year ago

Dear Irene, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 1 year ago

“Very pleased with the purchase”

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Posted 1 year ago

Dear Patricia, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 1 year ago

“The necklace I chose was lovely and a good price. The website was easy to use and the necklace was delivered in good time, and in good condition.”

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Posted 1 year ago

Dear Anne, Thank you for your review and feedback, we are glad to hear that you love your new necklace and that you are happy with your order experience. We look forward to welcoming you back. Kind Regards, Chisholm Hunter

Posted 1 year ago

“I was very pleased to receive the watch so quickly. I bought it at a great price online. Thank you.”

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Posted 1 year ago

Dear Margaret, It is lovely to hear that you had a positive ordering experience, and that overall you are happy with the service. Please let us know if you need anything in the future. We really do appreciate your feedback. Kind regards, Chisholm Hunter

Posted 1 year ago

“Great online service.but poor delivery service.”

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Posted 1 year ago

Dear Matthew, Thank you very much for taking the time to complete a review and provide valuable feedback. We are sorry you didn't have the best order experience. Please get in touch should you need anything further. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 1 year ago

“We saw these cufflinks online but in store. We ordered them from home and they were delivered within 3 days. The cuff links are lovely and a good weight. They are advertised as Links of London so I was a little disappointed when all the packaging was Chisholm Hunter and no reference to the maker. It would also have been good to have a gift bag included rather than just the box with the cufflinks as this was a gift. Overall pleased with the product.”

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Posted 1 year ago

Dear Lara, Thank you for taking the time to leave us a review. Customer happiness is important to us and we appreciate your feedback. We are delighted to hear that you loved the cufflinks and we hope the recipient loved them too. Please get in touch should you need further assistance. Kindest regards, Chisholm Hunter

Posted 1 year ago

“Great help to choose and easy to order. Would be good if a delivery estimate was given; had to ring up to check”

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Posted 1 year ago

Dear Sean, Thank you for taking the time to leave us some feedback, this is something that we will take on board. We are happy to hear that you had an overall positive experience with us. If we can help any further, please just get in touch. Regards, Chisholm Hunter

Posted 1 year ago

“Very pretty Ruby earrings.”

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Posted 1 year ago

Dear Gillian, We are thrilled to hear that you love your new ruby earrings. If there is anything at all we could have done further to make your experience 5 stars then please do let us know. We look forward to welcoming you back with us soon and please get in touch should you need any further assistance. Kind Regards, Chisholm Hunter.

Posted 1 year ago

“Excellent after-sales service who sorted out error with address. Watch is received in good condition and purchased with a bumper sale discount. Best buys are with their sale items. A 5-star rating would have been given if not for a mistake with my home address being muddled.”

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Posted 1 year ago

Dear Julian, Thank you for your excellent review. We are glad to hear that you are happy with your customer journey. If we can help in the future, please just get back in touch. Regards, Chisholm Hunter

Posted 1 year ago

“The selection and delivery was straight forward. I had seen the item I store, I may well have bought had the salesperson said that she would also give the 20% additional discount ( offered to my wife at a store in the Gyle Edinburgh) and the IFC. It became a very attractive proposition with these additional incentives to buy. Product and on-line service great,”

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Posted 1 year ago

Dear Steven, We are thrilled to hear that you are happy with your experience. If there is anything at all we could have done further to make your experience 5 stars then please do let us know. We look forward to welcoming you back with us soon. Kind Regards, Chisholm Hunter.

Posted 1 year ago

“i bought a white gold pendant for a birthday present. Original price £195 reduced to £99 What a bargain !!! Oh no. When I opened the box the pendant would not hang flat. It kept falling to one side. I rang customer services who offered a refund. Very Fair. However, I feel as if this should have been noticed before dispatch. My gift entailed my relative having to go into Nottingham to either get a refund or an exchange. Please take more care in dispatch. It would have saved a lot of inconvenience to the customer.”

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Posted 1 year ago

Dear Jean, We appreciate you getting in touch with your feedback. Please accept our apologies that the packaging was not up to standards. We take all feedback on board at Chisholm Hunter and are constantly striving to improve the experience for our customers. If we can be of any further assistance, please just get in touch. Warm Regards, Chisholm Hunter

Posted 1 year ago

“I ordered a pair of pearl and diamond drop earrings. They arrived in good time , a little later than thought due to bank holiday weekend. They are exactly as the photo so very delighted and have worn them many times also easy to put on and wear.”

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Posted 1 year ago

Dear Fiona, We are delighted to hear that you enjoyed your Chisholm Hunter experience and that you love your new earrings. Please get in touch should you need anything further and we look forward to having you back with us soon. Kind Regards, Chisholm Hunter.

Posted 1 year ago

“Very pretty watch, with nice leather strap. I'm not overwhelmed but it's nice.”

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Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us some great feedback, we really do appreciate it. We are glad to hear that you are happy with your new watch. We look forward to welcoming you back with us soon. Kind Regards, Chisholm Hunter.

Posted 1 year ago

“Excellent service and as good as I hoped.”

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Posted 1 year ago

“Fast, efficient service. The watch was well packaged.”

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Posted 2 years ago

“I am pleased to shop at Chisholm, if an item is not in store. It is usually source from elsewhere in a timely manner for my satisfaction.”

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Posted 2 years ago

Chisholm Hunter is rated 4.5 based on 3,152 reviews