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Chisholm Hunter Reviews

4.5 Rating 3,157 Reviews
85 %
of reviewers recommend Chisholm Hunter
Company Reviews Metrics
4.5
Based on 3,157 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sarah
Verified Customer
“I purchased two rings from the Dundee store where I received fantastic service from the staff there. They were an extremely professional and friendly team who helped with my sizing and choice of rings to match in with my engagement ring. The rings were made especially for me which took eight weeks but definitely worth the wait. I did shop around but found their ring choice and price to be the best. They offer a health check on your rings to clean and check every six months which I think is a great idea to keep your rings in perfect condition. Overall I am delighted with the service start to finish and absolutely love my beautiful rings.”
Helpful Report
Posted 2 weeks ago
Brian H
Verified Customer
“I recently purchased a Grand Seiko from the Kingston branch. The service was friendly, professional and impeccable. They have a great team there and the recent comprehensive refurbishment of the shop makes it a real pleasure to shop there.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Customer
“Orfwted earrings. Website description misleading . 1st online chat with assistant unhelpful and unproductive. 2nd one inaccurate . Proper phone call MUCH better. Still disappointed as delivery time way over what was promised initially but subsequent real life phone calls with people were excellent and eventually I got exactly what I wanted!”
Helpful Report
Posted 2 weeks ago
Steve B
Verified Customer
“My order arrived on time and well packaged.”
Helpful Report
Posted 2 weeks ago
Luke W
Verified Customer
“Great product, fast delivery and good service”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Customer
“First class service”
Helpful Report
Posted 2 weeks ago
ANDREA C
Verified Customer
“Had a hiccup with the order and things being in stock when they weren't but was swiftly and efficiently sorted out by Ryan. Had to reorder but the item came a lot sooner than expected, and was constantly kept in the loop with regards to what was happening. Will definitely use Chisholm Hunter again 😃”
Helpful Report
Posted 3 weeks ago
David J
Verified Customer
“Really well impressed with the service provided”
Helpful Report
Posted 3 weeks ago
Simon B
Verified Customer
“Completely fuss free.”
Helpful Report
Posted 3 weeks ago
Callum N
Verified Customer
“Great service, recommend !”
Helpful Report
Posted 3 weeks ago
Robert F
Verified Customer
“Excellent customer service from the Falkirk branch.”
Helpful Report
Posted 3 weeks ago
Gill E
Verified Customer
“Beautiful jewellery and quick service.”
Helpful Report
Posted 3 weeks ago
David R
Verified Customer
“Superb service”
Helpful Report
Posted 3 weeks ago
IAN R
Verified Customer
“Would highly recommend Chisholm Hunter in Aberdeen's Union Square. Purchased an IWC and Breitling during same visit from Avril who's knowledge and no pressure sales technique was great .”
Helpful Report
Posted 4 weeks ago
Tony
Verified Customer
“Definitely recommend Chisholm Hunter Jewellery store in Warrington Cheshire UK The staff here are excellent and I even got offered a drink and a comfy chair while I waited to be served. Paula was excellent helping to choose the perfect and fitting item. Wil definitely choose this store again when looking to purchase again. 👍 ⭐⭐⭐⭐⭐”
Helpful Report
Posted 4 weeks ago
Patricia R
Verified Customer
“Fantastic customer service from Simon at Bromley branch. Highly recommended”
Helpful Report
Posted 4 weeks ago
Keith E
Verified Customer
“Very slick process of purchasing, delivery was swift and packaging excellent.”
Helpful Report
Posted 1 month ago
Jason R
Verified Customer
“Very good quality”
Helpful Report
Posted 1 month ago
Clive W
Verified Customer
“After ordering and being informed that delivery was next day, after 4 days I had to email to ask what was going on. Fortunatley a lady named Sandro read my email and dealt with the issue swiftly and efficiently.”
Helpful Report
Posted 1 month ago
Tracey P
Verified Customer
“Excellent service, super quick despatch. The ring itself, what can I say! It met expectations and more. I was initially wary and was worried it may not look as lovely as in the picture, but it truly is. I love it!”
Chisholm Hunter 5 star review on 21st March 2024
Helpful Report
Posted 1 month ago
Chisholm Hunter is rated 4.5 based on 3,157 reviews
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