The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 2,949 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 2,949 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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“Efficient despatch of item wanted”

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“Very satisfied: the plates we ordered were of excellent quality and extremely well packed.”

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“Great service and my plates were lovely when they arrived beautifully packed. Thank you. And prices more reasonable than several other places!”

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“I purchased six Denby Gypsy bowls to complete a set that belonged to my grandmother. They arrived quickly, exceptionally well packaged and all in perfect condition. Will definitely be back. Thank you.”

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“I am delighted with the service provided by The China Village. We have a china set that was a wedding present many years' ago but which has been discontinued by the manufacturers so to be able to replenish it occasionally is a joy!”

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“After signing up for alerts when my crockery was available, I was surprised to hear very soon. Within a week, crockery requested had safely arrive. Everything was very well packed and in really good condition. Couldn't ask for a better service, Thank you.”

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“Just arrived in Canada today. Easy to deal with and timely service.”

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“Excellent Package was in very good order on arrival Would like a starter plate in vlleroy and both amapola design when available”

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“Very happy with my china, came promptly and was very well packed and protected.”

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“First time dealing with china village can certainly recommend because of quality product and great quick and easy service”

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“Easy purchase, good quality at a good price”

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“Very good service .Items well packed ,condition as described and arrived on time.”

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“So pleased to find a replacement Wedgewood mug at China Village. Good value, quick delivery.”

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“Great service. Prompt efficient. Would use them again.”

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“You told me you were selling Tumbling Leaves 4 inch tea cups. It turned out they were only 3.5 inch cups. They were well packed and arrived intact. I am only interested in 4 inch cups.”

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Hi David, I'm sorry to hear that the cups were not the size you were expecting. You are welcome to return them for a refund if you would like, just email me at info@thechinavillage.co.uk and I can assist you if needed. Kind Regards, Matt G

“Excellent service . Everything just like new . Delighted to have found The China Village . Have already recommended to a friend .”

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“Excellent service obtaining a salt pot to match my China bought some 20years ago. Packaged perfectly. Thankyou”

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“Excellent web site, easy to navigate. Great prices. First class service.”

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“I ordered 2 oval plates and a pepper mill i received 2x round plates and pepper mill all-beit very well packaged plates”

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Hi Dawn, I'm sorry to hear that the plates weren't what you were hoping for. The 10" plates are actually round so that is what the order was for, but I appreciate the photo makes it look as though they could be oval. You are more than welcome to return them for a refund if you wish to, just let me know. Kind Regards, Matt G

The China Village is rated 4.9 based on 2,949 reviews