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The China Village Reviews

4.9 Rating 2,943 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

4.9

Based on 2,943 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

The China Village 5 star review on 5th December 2023

The China Village 5 star review on 31st August 2022

The China Village 5 star review on 31st August 2022

The China Village 5 star review on 15th August 2022

The China Village 5 star review on 7th May 2022

The China Village 5 star review on 27th August 2021

4

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All my transactions have been easy to make and carried out with efficiency.”

“Order arrived on time and well packed. Despite being left in my blue bin by the delivery company the china was in perfect condition.”

“Quick efficient service”

“Very pleased with service”

“I have a vintage Royal Doulton dinner service which I started to collect in the early 1980”s. I needed to replace a few of the plates and was delighted to find them available at the China Village. Happy with the price, easy transaction , quick delivery - arrived extremely well packaged in outstanding condition exactly as described and as appeared in the photographs . Would not hesitate to purchase again from the China Village.”

“Item delivered very quickly so good to complete my retired dinner service”

“Order sent after working hours on a Thursday Shipping confirmation Monday next Across The Pond, Customs cleared Received 8 days later Content in perfect condition”

“We are very pleased with the help and service that we receive whenever we contact China Vullage. Our orders are always processed rapidly and the staff are always willing to do their best to obtain items that they do not always have in stock. We look forward to further dealings with China Village in the future.”

“Always arrives in one piece. Good quality and well packaged.”

“I ordered four large plates to make up for breakages in my dinner service and was delighted when they arrived, carefully and safely wrapped and in perfect condition.”

“Very good customer service”

“Brilliant service . Fast delivery . Item arrived very well packed and protected . Good value for product ordered . Highly recommended.”

“Order was delivered in perfect condition well packed I ordered florinda plates in excellent condition that’s what was delivered and on time”

“Swift and professional service Very pleased with purchase Was replacing a piece that was cracked It was a reasonable price and very satisfied”

“Excelleny service, very well looked after.”

“To be honest I am sad that I can only give a 5 Star review for the service I received - It was worth at least 50 Stars. The china set involved was a sentimental item as it was given to me so many years ago (well over 30) that I never thought it would be possible to get replacements for the bits that got broken over time but The China Village came up trumps and suddenly I got an email after many years saying "Got some in stock". Needless to say I immediately ordered what I wanted and they immediately sent it to me. As I live in the middle of the olive groves in Spain things do take a bit of time to arrive here but it arrived safely & it was so well packed that I have sufficient paper etc to be able to light my olive wood fire for at least a week. Thank you Matt & Matt (plus those who work alongside) you made me a very happy person!”

“Goods arrived in time stated. They were well packed and in good condition. China Village obviously take a lot of care over their orders. Would purchase from them again.”

“This is the second time I have used the services of China Village and I am again delighted. Replacement plates arrived on time and in excellent condition. A deserved 5 star - keep up the good work China Village.”

“I was given my dining service as a wedding present over 30 years ago and had broken two plates. I was not expecting to be able to obtain additional pieces as the service was discontinued several years ago. However I found what I was looking for on the China Village website. When the plates arrived they looked brand new and I am delighted that my beloved dinner set is now complete again. Delivery was prompt and the china was packaged very securely. They also have a helpful search facility and I am hoping to add additional pieces in the future.”

“Plates are in excellent condition and arrived in good time. Very pleaase with the customer service I experienced. Many thanks.”

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The China Village is rated 4.9 based on 2,943 reviews