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Chiltern Oak Furniture Reviews

4.6 Rating 3,110 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

4.6

Based on 3,110 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Peterborough
PE1 5DD

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Chiltern Oak Furniture 5 star review on 12th September 2023

Chiltern Oak Furniture 5 star review on 7th January 2023

Chiltern Oak Furniture 5 star review on 2nd November 2022

Chiltern Oak Furniture 5 star review on 17th October 2022

Chiltern Oak Furniture 5 star review on 23rd September 2022

Chiltern Oak Furniture 5 star review on 15th June 2022

Chiltern Oak Furniture 5 star review on 14th May 2022

132

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Rutland coffee table with shelf so pleased with it the colour says grey but I would describe it more has putty which is perfect I have actually used it for TV because of where it is I could only have small unit I have looked for ages trying to find right size I saw this and from ordering to delivery 2 days it is so well made and strong I was able to assemble it myself first class service would highly recommend Chiltern oak DPD delivery”

Posted 2 years ago

“After searching for hours for appropriate welly storage I Ordered late Wednesday night and arrived friday afternoon! Really fast service and true to colour product. So easy to put the prices together and managed with two young children pestering to play in the box! It’s really transformed the awkward area by the door. Highly recommend!! So glad I found this company!”

Chiltern Oak Furniture 5 star review on 8th April 2022

Posted 2 years ago

“Very pleased with all aspects of my purchase, from ordering, being kept updated and delivery. Love the quality of the bookcase that I ordered. Would recommend to my friends!”

Posted 2 years ago

“My experience with Chiltern oak has been fantastic from placing the order through to delivery of my furniture. The delivery men John and Mark were brilliant and did an excellent job of making up the furniture and putting it in place in the bedroom. First class service and quality products. I will be buying again from Chiltern Oak”

Posted 2 years ago

“Delivered on time. Lovely looking furniture , would buy again.”

Posted 2 years ago

“Just received delivery of 3 Hampshire range wardrobes and bedside cabs. Paid £50 to be constructed. Very good quality range for the price, good Customer service on phone, good delivery and quick construction. - what more could we want.”

Posted 2 years ago

“I ordered the faux leather bench set, it arrived within a couple of days, it was well packaged. It is very good quality, I am delighted with it, would most definitely order from this company again.”

Posted 2 years ago

“Excellent service including very efficient delivery.”

Posted 2 years ago

“Product as described, well packaged. Really pleased with it. Kept informed of delivery date and time. For a nominal charge they will deliver to a room of your choice, well worth it. Delivery guys polite and efficient. Will buy from here again.”

Posted 2 years ago

“Perfect telephone table, delivery prompt would recommend”

Posted 2 years ago

“So happy! Looks absolutely fantastic and am extremely pleased with not just how great it looks, but how solid and robust everything is. Couldn't be happier!!”

Posted 2 years ago

“Easy ordering process. Kept informed re delivery. Not a huge charge to deliver to a room of your choice. Delivery guys polite and friendly. Would purchase from them again.”

Posted 2 years ago

“Easy online ordering. Fast delivery. Very good quality bedside tables, would highly recommend! Look great in our bedroom!”

Posted 2 years ago

“Quick delivery, had to complain about the DPD driver to the depot as he brought one box to the front door but left all the rest at the very bottom of the drive which I physically couldn’t move on my own and he told me he couldn’t help me as he was not allowed? Good job it didn’t rain as I had to wait for my husband to come home to move them! So a big thumbs down for DPD. The chairs were easy to assemble, the benches were a bit trickier. Lovely products, would definitely recommend 😊”

Posted 2 years ago

“First class from start to finish. After spending many nights trawling the usual furniture company's I came across Chilton Oak and they had the seating bench set I had been searching for. The furniture arrived super quick and was well packaged with easy clear instruction. Really happy with the whole experience from start to finish.”

Posted 2 years ago

“Excellent service and prices. The furniture we bought was exactly as shown and described, we will definitely use them again and recommend Chiltern Oak furniture”

Posted 2 years ago

“Lovely table. Besutifully made and perfect size.”

Posted 2 years ago

“Lovely little piece of furniture, I’m using it as seating and to store toys in a playroom”

Posted 2 years ago

“I ordered a corner tv unit was worried about the fit into the corner but the measurements online were accurate and understandable. Very pleased with quick delivery and item bought which came fully built with only the handles to fix on! Looks good in situ. Will be buying nest of tables to match too.”

Posted 2 years ago

“I bought the bedside unit with baskets and I am delighted with the quality, look and finish of this piece of furniture. I didnt expect to have something looking this good for the price. This would give me confidence to buy other pieces from this company in the future. Having the option of free returns is such a bonus to help make your decision to buy.”

Posted 2 years ago

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Chiltern Oak Furniture is rated 4.6 based on 3,110 reviews