Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Rating: 4.60

4.6 Rating 3,110 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,110 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Peterborough
PE1 5DD

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Chiltern Oak Furniture 5 star review on 12th September 2023

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what I was looking for the size and colour was just perfect to fit in with my decor. The two size Cunard’s are fine for my bits and pieces that were in floor baskets.The quality of this piece of furniture is very nice.”

Helpful Report

Posted 3 months ago

“The website was so easy to navigate. We chose several items which looked awesome online. All items were delivered on time by a very knowledgeable & understanding driver. The items were absolutely gorgeous, solid and value for money. We are are more than happy with our purchase.”

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Posted 5 months ago

“The unit arrived on time. There was plenty of protection for the contents of the box. The Eaton grey small sideboard now sits in my hallway. It is well finished and both the drawer and doors shut properly. It was very good value for the money paid. Only one negative. The advertising stated dovetailed joints to the drawer (always a sign of quality) but mine didn't have any.”

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Posted 5 months ago

“Really pleased with my mini side board, nice quality for the price. It came so well packaged, completed protected from on all angles, fast efficient service from order to delivery. Will certainly use again in the future.”

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Posted 6 months ago

“Absolutely love my furniture. But now we want to add to it we can as the colours seems to have been discontinued. So upset as we were told that this is one of the colours that gets ordered more. Ashbourne grey.”

Helpful Report

Posted 6 months ago

“We have made 3 purchases in the recent past . All excellent quality and fair price. Shop staff are friendly and attentive but not pushy. Delivery was at the agreed time by the company’s own crew.”

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Posted 7 months ago

“Great delivery service Great quality table quite easy to assemble. Would recommend.”

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Posted 7 months ago

“Great quality product absolutely stunning, we are really happy with our furniture. Kept up to date with delivery and pain free. Thank you so much would highly recommend.”

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Posted 7 months ago

“On visiting my son I paid a visit to your shop & was very impressed. The staff were very friendly & helpful. The quality of the furniture is very good. I bought several items of furniture & have been very pleased with them. I’m looking forward to visiting my son soon & visiting your shop again. A very pleased customer”

Helpful Report

Posted 8 months ago

“We have purchased a number of items from the Bergen Black collection, including the large sideboard, coffee table and bookcase. I was impressed with the quality and finish of all the furniture and I am trying to make space to justify ordering more! Delivery and customer service have been excellent.”

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Posted 9 months ago

“From customer services, to placing our order, up to date tracking of delivery of items and delivery itself, Chiltern Oak Furniture are a company I would and will be buying from again and can not recommend highly enough, the items being delivered fully assembled were an added bonus, the quality of furniture is amazing and looks lovely in our living room.Thank you again.”

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Posted 9 months ago

“Purchased £50 less than from a local store. Excellent delivery, no issues at all. Cabinet fits perfectly in hallway. Thank you and will shop again.”

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Posted 10 months ago

Hello, We are so happy to hear you loved the items you received. Thank you for your kind words. Looking forward to having you as our customer again! Chiltern Oak Team

Posted 9 months ago

“Delighted with our Rutland blue wine cabinet. It looks wonderful in our kitchen. Great customer service and delivery of a high quality product. Many thanks”

Helpful Report

Posted 10 months ago

Dear customer, Thank you for sharing your positive experience with us! We value the positive review and are happy to hear that you are happy with our customer services and our products! Looking forward to having you as our customer again! Chiltern Oak Team

Posted 9 months ago

“Great service very pleased with the item i received and would definetely order from you again.”

Helpful Report

Posted 10 months ago

Thank you for sharing your positive experience with us, JP! We value the positive review and are happy to hear that you are happy with our customer services and our products! Looking forward to having you as our customer again! Chiltern Oak Team

Posted 9 months ago

“Great service even when things go wrong. One unit delivered to wrong address, new one sent despite not having old unit.”

Helpful Report

Posted 10 months ago

Thank you for sharing your positive experience with us, Chris! We value the positive review and are happy to hear that you are happy with our customer services and our products! Looking forward to having you as our customer again! Chiltern Oak Team

Posted 9 months ago

“I purchased a Gloucester extending dining table from Chiltern Oak a few weeks ago. Communication with the company was easy and the customer support team are great. The table is well-made, sturdy, and looks great. Extending/condensing the table is easy due to the extension leaf being housed within the table frame. Delivery was on time and the table was delivered and assembled by two very nice gents who took the packaging away once they'd checked whether I was happy with the table and assembly. I'm happy to recommend Chiltern Oak Furniture.”

Helpful Report

Posted 10 months ago

Thank you for sharing your positive experience with us, Bernadette! We value the positive review and are happy to hear that you are happy with our customer services and our products! Looking forward to having you as our customer again! Chiltern Oak Team

Posted 9 months ago

“Love the larder cupboard. Easy to order, arrived on time and well packaged without too much plastic. Delivery guys were good.”

Helpful Report

Posted 10 months ago

Dear customer, thank you for sharing your positive experience with us! We value the positive review and are happy to hear that you are happy with our customer services and our products! Looking forward to having you as our customer again! Chiltern Oak Team

Posted 9 months ago

“Super fast delivery, product arrived assembled and only needed unpacking. Quality is fantastic and the colour fit really well in our lounge. Will definitely use again 😊”

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Posted 10 months ago

Thank you for sharing your positive experience with us, Abbie! We value the positive review and are happy to hear that you are happy with our customer services and our products! Looking forward to having you as our customer again! Chiltern Oak Team

Posted 9 months ago

“I ordered a wardrobe and bedside table from Chiltern. I had to phone them first with a technical question which was answered immediately. The delivery was made ahead of the estimate and assembled by the crew who delivered it. Perfect transaction Would not hesitate using them again”

Helpful Report

Posted 11 months ago

“Very lovely furniture, can not fault the quickness of delivery and I was kept well informed, well packed any problems customer services sorted very promptly”

Helpful Report

Posted 11 months ago

Chiltern Oak Furniture is rated 4.6 based on 3,110 reviews