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Chesterfields Direct Reviews

4.9 Rating 358 Reviews

97 %

of reviewers recommend Chesterfields Direct

Company Reviews

4.9

Based on 358 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Chesterfields Direct 5 star review on 23rd January 2024

Chesterfields Direct 5 star review on 22nd October 2023

Chesterfields Direct 5 star review on 7th August 2023

Chesterfields Direct 5 star review on 22nd June 2023

Karen Martindale

Chesterfields Direct 5 star review on 23rd May 2023

Chesterfields Direct 5 star review on 19th May 2023

Chesterfields Direct 5 star review on 18th April 2023

39

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over ten years since first purchase, then chair settles, most recently chesterfield all are excellent quality and last purchase matches first for colour and quality Delivery team were excellent as this is not the easiest place to deliver to kept up to date with order and delivery time”

Posted 1 year ago

Hi Mr. Rigg Thanks for returning back to us for another purchase. We appreciate your positive feedback and glad you are happy with our products and service. Kind regards Sharon

Posted 1 year ago

“Ordering and delivery excellent. Great quality armchair to fall asleep in. Would recommend them to anyone looking for a good quality leather armchair.”

Posted 1 year ago

Hi Mr. Birtwistle Thanks for your positive feedback. We are glad you are happy with our furniture and customer service. Kind regards Sharon

Posted 1 year ago

“Cracking bit of furniture, delivered earlier than expected. Thanks to all involved.”

Posted 1 year ago

Hi Mr. Barraclough Thanks for your kind comments, they are very much appreciated. Kind regards Sharon

Posted 1 year ago

“Best chair ever”

Posted 1 year ago

Hi Mr. Dean Thanks for your positive feedback. Kind regards Sharon

Posted 1 year ago

“Excellent customer service, and even better product. I have no hesitation to recommend Chesterfields Direct.”

Posted 1 year ago

Hi Mr. Appleton Thanks for your positive feedback. We are pleased you are happy with our products and customer service. Kind regards Sharon

Posted 1 year ago

“We ordered a Cambridge 2 seat sofa, a Queen Anne chair, two footstools and a Mountbatton swivel chair, all in Ox-Blood. Delighted with the quality and service. We were told 8-10 weeks for delivery and they rang us at about 8 weeks when we were on holiday, they were very considerate and were able to delay delivery until after we returned.”

Chesterfields Direct 5 star review on 14th September 2022

Posted 1 year ago

Hi Mr. Locks Thanks for your positive feedback. We are pleased you are happy with our products and customer service. Kind regards Sharon

Posted 1 year ago

“Delivery came when promised, and the chair is SO comfortable! Absolutely no hesitation in giving them full marks.... for service and for quality”

Posted 1 year ago

Hi Mr. Harris Thanks for your positive feedback. We are delighted that you are happy with the quality of your chair and our customer service. Kind regards Sharon

Posted 1 year ago

“Chesterfields Direct were very professional in every sense from the start, when they posted various leather qualities and colour samples through to final delivery of the suite. I purchased 2 Queen Ann chairs and a 3 seater settee in the Dorchester range. They look amazing in situ!! The leather quality and finish has obviously been produced by very skilled craftsmen and I would have no hesitation in recommending the company to anyone.”

Posted 1 year ago

Hi Mr. Calbert Thanks for taking the time to give us great feedback. We are a family run business and strive to give the best possible customer service at all times so it's great to hear you are happy with our service and furniture. We hope you enjoy your furniture for many years. Kind regards Sharon

Posted 1 year ago

“Really pleased with the sofa and with the customer service. Thank you.”

Posted 1 year ago

Hi Mrs. Owen Thanks for your positive feedback. We are glad you are happy with your furniture and our customer service. Kind regards Chesterfields Direct

Posted 1 year ago

“Our furniture arrived yesterday excellent quality as always. Communication's top notch delivery time as scheduled with very nice delivery men very helpful and unpacked and put in place. Very happy with my beautiful furniture thank you so much.”

Posted 1 year ago

Hi Mrs. Wilcock Thanks for your positive review. We are glad you are happy with your furniture and our service. Kind regards Sharon

Posted 1 year ago

“From the first contact to the final delivery was effortless. I wanted a 4 seater Chesterfield to match my 32 year old 2 seater. From photographs I forwarded they produced a replica at a price I could not believe. Nothing was too much trouble for the delivery guys who insisted they check for any damage on route. Can't recommend this Company enough.”

Posted 1 year ago

Hi Mr. Barker Thanks for taking the time to give us great feedback. We are glad you are pleased with your personalised sofa. We are a family run business and strive to give the best possible customer service from start to finish. We hope you enjoy your new sofa for as long as you have had the last one. Kind regards Sharon

Posted 1 year ago

“I am very happy with my chesterfield the delivery drivers were brilliant can’t fault them in anyway they even help to take our old 3 piece out thank you so much highly recommend you”

Posted 1 year ago

HI Mrs. O'Flynn Thanks for your review. We are pleased that you are happy with our furniture and our service. Kind regards Sharon

Posted 1 year ago

“We received our new sofa and chair yesterday and I cannot recommend this company enough. I bought my husband a chair as a surprise 3 years ago and I was a little sceptical being predominately online (however I believe you can go to see them if you book an appointment). The chair arrived and he loved it. Fast forward 3 years and we needed a new sofa and wanted an additional chair. I called up and Sharon remembered me! The customer service and craftsmanship is out of this world. Please do not have any doubts about not being able to see the sofas/chairs and test the quality - you will not be disappointed. I just wish I had more room and money to buy more!”

Chesterfields Direct 5 star review on 18th May 2022

Chesterfields Direct 5 star review on 18th May 2022

Posted 1 year ago

Hi Mrs. Sutcliffe Thanks for taking the time to give us great feedback. We are a family run business and strive to give the best possible customer service at all times so it's great to get returning customers who are happy with our service and furniture. We hope you enjoy your furniture for many years. Kind regards Sharon

Posted 1 year ago

“Excellent quality chair”

Posted 2 years ago

Hi Thanks for your positive feedback. We are glad you are happy with the quality of your chair. Kind regards Sharon

Posted 2 years ago

“Fantastic sofas and fantastic service. Highly recommend.”

Chesterfields Direct 5 star review on 1st April 2022

Chesterfields Direct 5 star review on 1st April 2022

Posted 2 years ago

Hi Mrs. Clarke Thanks for your kind comments. We are glad you are happy with your furniture and our service. Kind regards Sharon

Posted 2 years ago

“I have had a Bentley suite from Chesterfields Direct for several years. I am as delighted with it now as when it was delivered. This is the reason why I had no compunction when I decided I needed a footstool. Believe me when I say, if I could fit any more leather in my living room, It would come from Chesterfields Direct. Thanks Guys.”

Posted 2 years ago

Hi Mr. McMahon Thanks for taking the time to give us great feedback. We are a family run business and strive to give the best possible customer service at all times so its great to have returning customers who are happy with our furniture. Kind regards Sharon

Posted 2 years ago

“Hi there Will keep in simple Looked online Description was as described Delivery was within what was told Quality was great That simple”

Posted 2 years ago

Hi Mr. James Thanks for your great feedback. We are glad you are happy with our service from start to finish. Kind regards Sharon

Posted 2 years ago

“The Bentley chair is a fantastic quality chair. The company is the best online company I’ve dealt with they make everything so easy from ordering to the delivery was all hassle free. Would really recommend this company.”

Chesterfields Direct 5 star review on 21st March 2022

Posted 2 years ago

Hi Mr. Roberts Thanks for your kind comments. We are a family run company and try our best to give the best possible service and products from start to finish. We hope you enjoy your furniture. Kind regards Sharon

Posted 2 years ago

“We cannot recommend Chesterfields Direct enough. Competitive prices, helpful staff and quick delivery. Thank you.”

Posted 2 years ago

Hi Mrs. Owen Thanks for your positive feedback. We always strive to give the best customer service and best products and prices. Kind regards Sharon

Posted 2 years ago

Hi Mrs. Owen Thanks for your positive feedback. We always strive to give the best customer service and best products and prices. Kind regards Sharon

Posted 2 years ago

“Excellent, well built piece of furniture that is visually stunning. Very quick delivery, would recommend.”

Posted 2 years ago

Hi Mr. Green Thanks for your positive feedback. We are glad you are happy with your furniture and service from Chesterfields Direct UK Ltd. Kind regards Sharon

Posted 2 years ago

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Chesterfields Direct is rated 4.9 based on 358 reviews