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Chesterfields Direct Reviews

4.9 Rating 358 Reviews

97 %

of reviewers recommend Chesterfields Direct

Company Reviews

4.9

Based on 358 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Chesterfields Direct 5 star review on 23rd January 2024

Chesterfields Direct 5 star review on 22nd October 2023

Chesterfields Direct 5 star review on 7th August 2023

Chesterfields Direct 5 star review on 22nd June 2023

Karen Martindale

Chesterfields Direct 5 star review on 23rd May 2023

Chesterfields Direct 5 star review on 19th May 2023

Chesterfields Direct 5 star review on 18th April 2023

39

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been very pleased with my chair. The service and delivery was excellent. I would definitely recommend them.”

Posted 1 week ago

Hi Thanks for your positive feedback. We are glad you are happy with your item and our delivery service. Kind regards Sharon

Posted 1 week ago

“I ordered 2 ox blood Churchill sofas online. They arrived quickly and look perfect, I cannot fault them. I would definitely recommend buying from Chesterfields Direct based on my experience.”

Posted 1 month ago

“Perfect for my father who has wanted one of these for many years. Really impressed with build quality and delivery. Thank you, you’ve made an old man very happy!”

Posted 1 month ago

Hi Mr. Cutts Thanks for your positive feedback we are glad your father is happy with his purchase. Kind regards Sharon

Posted 1 month ago

“Order Was really quick & delivery was prompt. Second time ive purchases frpm chesterfields Direct.”

Posted 2 months ago

Hi Mrs. Coyne Thanks for your 5 star review. We are pleased that you are happy with your second purchase and our quick delivery service. Kind regards Sharon

Posted 2 months ago

“excellent customer service - an earlier than expected delivery - love this beautiful rocking chair!”

Posted 2 months ago

Hi Mr. Humphreys Thanks for your 5 star review. We are pleased you are happy with our products and customer service. Kind regards Sharon

Posted 2 months ago

“I really appreciated your service, both regarding the order and all subsequent phases. I already had a Chesterfield armchair and I'm really satisfied with these too!”

Chesterfields Direct 5 star review on 23rd January 2024

Posted 2 months ago

“Excellent service and really beautiful and comfy chairs. Now I have full set including sofa and armchair and with age they are becoming even more comfy”

Posted 3 months ago

Hi Thanks for your positive feedback. Glad you are happy with your furniture. Kind regards Sharon

Posted 2 months ago

“Great communication- updates and quick responses to our queries! The sofa is also surprisingly soft and comfortable!”

Posted 3 months ago

Hi Thanks for your positive feedback. We are pleased that you are happy with your furniture and customer service. Kind regards Sharon

Posted 3 months ago

“Can’t fault them spot on from order to deliver 100%”

Posted 3 months ago

Hi Mr. Davies Thanks for your review it is very much appreciated. Kind regards Sharon

Posted 3 months ago

“I wanted a small sofa and two swivel chairs for my study and checked dimensions, colours, etc on the Chesterfield website and then spoke to a very helpful lady regarding wood colours and the swivel bases. I ordered about half dozen leather swatches to help me decide final colour and then placed my order online. I was quoted 6 - 8 weeks lead-time (not bad for handmade to order furniture) and was pleasantly surprised when I was emailed after only five weeks to say that it had been collected by their courier who would be in touch. A few days later a very helpful courier rang me to arrange day/time convenient for me and they arrived on time and delivered the furniture to the room I wanted, they even assembled the two chairs to the swivel bases. The furniture looks superb, is extremely comfortable and it all looks very well made, so far, two days in, I am delighted with my purchase. Thank you Chesterfields Direct”

Posted 3 months ago

Hi Mr. Smith Thanks for your positive feedback. We are a family run business and try our best to give the best possible customer service from start to finish. Kind regards Sharon

Posted 3 months ago

“First class and bar.Very good to deal with a company that actually does what they say in to days world.”

Posted 4 months ago

Hi Mr. Robertson Thanks for your positive feedback. We are really pleased you are happy with our products and customer service. Kind regards Sharon

Posted 4 months ago

“Service was very good, furniture very good, delivery prompt & on time with caring, polite delivery team. Many thanks to Sharon, Mike & Jane.”

Posted 4 months ago

Hi Mr. Kalas Thanks for you lovely review. We are glad you are happy with our products, service and delivery time. Kind regards Sharon

Posted 4 months ago

“Super products. Highly recommend”

Posted 5 months ago

Hi Thanks for your positive review. Kind regards Sharon Chesterfields Direct

Posted 5 months ago

“Extremely pleased with our Cambridge Chesterfield suite which was ordered from the ready-made sale.”

Posted 5 months ago

Hi Mr. Siddle Thanks for your positive feedback. We are glad you are happy with your purchase. Kind regards Sharon

Posted 5 months ago

“Excellent service from lovely people. Sofa &. Chairs were great quality and were delivered by two very helpful and considerate gentlemen. No hesitation in recommending this company. Well done for providing a great service.”

Chesterfields Direct 5 star review on 22nd October 2023

Posted 5 months ago

Hi Mr. Saunders, Thanks for your lovely feedback. We are a family run business and do try our best to give the best possible customer service from start to finish which greatly assisted by our extremely good team. We hope you enjoy your furniture. Kind regards Sharon

Posted 5 months ago

“Really really love this chair as a present for my husband”

Posted 6 months ago

Hi Mrs. Morgan Thanks for your positive feedback. Kind regards Sharon

Posted 5 months ago

“From start to finsh im really happy with my perchase service advise deliver second to non👍”

Posted 6 months ago

Hi Mr. Hayes Thanks for your kind comments. We are pleased you are happy with our service, products and delivery team. Kind regards Sharon

Posted 6 months ago

“Great service. Great quality - same as last time.”

Posted 6 months ago

“Very polite delivery men on time with their delivery”

Posted 6 months ago

“Fantastic price for a 3 piece chesterfield suite - included free was delivery to the house and taken indoors for us as well. The delivery was quick - just 1 week after ordering!”

Posted 7 months ago

Hi Mr. Zahir Thanks for your 5 star review. We are glad you are happy with our products and delivery service. Kind regards Sharon

Posted 7 months ago

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Chesterfields Direct is rated 4.9 based on 358 reviews