CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,125 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,125 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 20th February 2024

281

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very helpful customer service and a great selection of shoes for problem feet!”

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Posted 8 months ago

Thanks Emily. It's good to know that you have found something for your problem feet. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Very good customer care! Swift delivery.”

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Posted 8 months ago

Thanks Rima. It's great to hear that you are happy with our service. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Joya shoes l would not be without this brand of shoes brilliant for my feet l have been a joya fan of shoes for a long time wouldn't have it any other way the delivery was quick and company l bought them off cheerful souls glad you had this joya brand thankyou”

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Posted 8 months ago

Thanks for taking the time to leave a review. Lots of our Joya customers love the instant springy cushioning you feel when you put Joya Shoes on. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Excellent customer service and speedy delivery.”

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Posted 9 months ago

Thanks Jean. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“My favourite online shop for quality comfortable shoes, with great service. My latest is Alegria sandals.”

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Posted 9 months ago

Thanks Sofia. We're pleased to hear that you like your new Alegria Verona Sandals. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Brilliant funky shoes don't wear any other make or shop anywhere else. Very fast delivery excellent service.”

CheerfulSoles 5 star review on 22nd July 2023

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Posted 9 months ago

We love this OFrenda patterned Alegria Shoe too. We will be getting more of them later this year. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“I love Alegrias Shoes, been buying them for years from Cheerful Soles. Great service and products, never been unhappy, will always recommend them.”

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Posted 9 months ago

Thanks for the review Kathryn. We love the Alegria range too. Thanks for the recommendation too. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“fast delivery and reliable shop. The product is excellent! Thank you so much!”

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Posted 9 months ago

Thank you for taking the time to leave a review for our service. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Brilliant on the phone service, brilliant shoes, will use again.”

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Posted 9 months ago

Thank Susan. That's nice to hear. I'm pleased to hear that you are happy with your new Joya trainers and our servive. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Great service and lovely people to deal with”

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Posted 9 months ago

Thanks for the review Rob. It's a shame that the shoes didn't fit on this occasion. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Easy ordering, quick delivery, easy return and refund. Sadly the sandals didn't fit me :(”

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Posted 9 months ago

Never mind Diana. Thanks for leaving a review for us. We are a small company and always make sure that we issue refunds as soon as items are returned. Kind Regards, Jo

Posted 9 months ago

“A few years ago I bought a pair of Waldlaufer shoes. They are the most comfortable shoes I've ever worn. So I was looking for another pair but was having trouble finding a stockist until I found Cheerful Soles. Their price was reasonable and delivery prompt. Couldn't be better.”

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Posted 9 months ago

Thanks Phillip. It's great to hear that you like your new Waldlaufer Hayo shoes. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Good selection of quality brands. The shoes arrived quickly. I will use this company again.”

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Posted 9 months ago

Thanks for the review. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Excellent service”

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Posted 10 months ago

Thank you Lynda. I hope that you like your new Joya Flores Sandals. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“I've loved Allegria shoes for years...so supportive, so comfortable. I was introduced to them by a nurse who told me they're very popular in the medical world where people are on their feet all day. That was in the USA. I'm very happy to be able to source them here in the UK. Thank you.”

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Posted 10 months ago

Thanks for taking the time to leave a review Elizabeth. We love our Alegria range, just wish that they had a UK agent. We are now the only UK retailer to sell Alegria. Kind Regards, Jo- Cheerful Soles

Posted 9 months ago

“Excellent service, prompt replies, nice shoes.”

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Posted 10 months ago

Thanks for the review Robert. I hope that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Very good service, friendly helpful communication. Immediate response by telephone. Good quality shoes, well packaged, quickly despatched.”

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Posted 10 months ago

Thanks for the review Celia. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Stressfree shopping. Cheerful Soles were efficient and good value”

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Posted 10 months ago

Thanks for taking the time to leave a review for us. I hope that you like your new sandals. Kind Regards, Jo

Posted 10 months ago

“Very pleased with the sandals I ordered last week and which were delivered by Evri with no problems.”

CheerfulSoles 5 star review on 6th June 2023

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Posted 10 months ago

Thanks for taking the time to leave a review for us. It's great to hear that you are happy with your new Waldlaufer H Yvonne sandals. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

“Great and prompt service”

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Posted 10 months ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 10 months ago

CheerfulSoles is rated 4.9 based on 1,125 reviews