CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,125 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,125 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

"Great website making it easy to see the products and place an order. Orders processed quickly and delivered soon afterwards. This is the second pair of shoes I have bought from Cheerful Soles and would not hesitate to recommend them to others."

CheerfulSoles 5 star review on 20th February 2024

Martin Sutton

"I've been buying my Alegrias from cheerful soles for about 8 years I think! They are a great company. I started wearing Alegria shoes to ease my plantar fasciitis but they soon became a regular staple in my wardrobe and I often get compliments as some are quite funky uppers. I no longer have PF but I won't stop wearing them as they are so comfy and lovely designs. Thank you Jo and Kate, great service and great quality...always a winner in my eyes."

CheerfulSoles 5 star review on 9th January 2024

Kathryn Walker

"Most comfortable shoes ever. The osteo arthritis in my big toe was so painful along with my knee now I can walk twice as far without significant pain. Lovely shoes that look fashionable."

CheerfulSoles 5 star review on 18th December 2023

Sarah Lyons

"Friendly, efficient and speedy service. My Joya trainers provide the level of underfoot support I need but look smart. Worth ever penny."

CheerfulSoles 5 star review on 12th December 2023

Mrs Carol Price

"Ordered shoes on Friday afternoon from Yorkshire delivered Saturday morning to belfast.Well impressed."

CheerfulSoles 5 star review on 5th December 2023

Dominic McCarthy

"Ordered shoes on Friday afternoon from Yorkshire delivered Saturday morning to belfast.Well impressed."

Dominic McCarthy

"I've been wearing allegriya for years they are the most comfortable funky orthopaedics I have ever found having a UK supplier is worth its waiting gold"

CheerfulSoles 5 star review on 23rd October 2023

Lynda Johnson

281

Anonymous

Anonymous // 01/01/2019

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“All good”

CheerfulSoles 5 star review on 2nd January 2019

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Posted 5 years ago

Thanks for taking time to complete this review for us. I am pleased that we got there in the end and that you are now loving your new Alegria Shoes. Kind Regards. Jo - Cheerful Soles

Posted 5 years ago

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“Arrived very quickly absolutely beautiful boots thank you”

CheerfulSoles 5 star review on 1st January 2019

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Posted 5 years ago

Thanks for the review - this was such a pretty design for the Alegria Caiti boot and very popular. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

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“Highly recommended Seller ... boots were exactly as described, friendly comms and super-fast shipping (even just before Christmas!). Thanks for the perfect Customer Service ... very much appreciated :)”

CheerfulSoles 5 star review on 29th December 2018

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Posted 5 years ago

Thanks for taking time to complete a review for us and I am pleased that the boots arrived during such a manic postage period. Best wishes for 2019. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

James Parker

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“Found Just the shoes I was looking for on the website. Joya shoes help me a great deal with my back problems which have caused me to have a drop foot for which I need to wear an orthotic foot and leg brace. The shoe has a wide fitting and removable insole which enables the foot part of the brace to fit perfectly in the shoe. Excellent! Definately reccomend Joya shoes and 100% reccomend Cheerfulsoles.”

CheerfulSoles 5 star review on 28th December 2018

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Posted 5 years ago

Thank you for such a lovely review James and I am sorry to hear about your back problems. I am pleased that the Joya range work for you and that you have managed to find us. I wish you all the best for 2019. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Mary Tiles

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“Prompt delivery. Helpful sizing information meant the smaller size did fit. Shoes fine.”

CheerfulSoles 5 star review on 27th December 2018

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Posted 5 years ago

Thanks Mary. Good to know that the buying info helped. We have been selling Alegria many years now and find that ordering a size below when you have a 'normal' width foot works a treat. Kind Regards - Jo, Cheerful Soles

Posted 5 years ago

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“Prompt, reliable deliveries. Good quality shoes with ranges not found elsewhere.”

CheerfulSoles 5 star review on 23rd December 2018

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Posted 5 years ago

Thank you for taking time to write a review for us. I'm pleased that you have found us and it's good to know that you like your new shoes. Best wishes for 2019, Jo - Cheerful Soles

Posted 5 years ago

Sharon Jackson

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“Super fast delivery and shoes fabulous so very happy with my purchase. Will buy more.”

CheerfulSoles 5 star review on 22nd December 2018

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Posted 5 years ago

Thanks for the review Sharon. We are just putting together our Spring order with Alegria so watch out for more styles added in the next few weeks. jo - Cheerful Soles

Posted 5 years ago

Judit Veszeli

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“I ordered a Paris II Lace Up Shoe, Light Blue 5.5, I found it a bit large, it was changed for 5.0 in no time, with the greatest customer service I experienced in the last decade! Cheerfulsoles won me as a customer I will tell everywhere I can how professional are they! Although I bought the shoe for my mum, it is incredible comfort will make me to wear cheerfulsoles shoe in the future. Thank you for your 101% service, I am glad to find you!”

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Posted 5 years ago

Ah, thank you for such a lovely review Judit. We always try to make sure that we deliver the best customer service we can. It's good to know that we got there in the end with shoe size and now at least you know what size to order in the future. Best wishes, Jo - Cheerful Soles

Posted 5 years ago

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“efficient and friendly service - highly recommended.”

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Posted 5 years ago

Many thanks for the recommendation. Great shoe choice - one of our best sellers. Jo - Cheerful Soles

Posted 5 years ago

Angela Roath

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“Fantastic service again . Very pleased with my new Alegria shoes.”

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Posted 5 years ago

Thanks for taking time to complete a review for us Angela. I love the Goodluck style that you chose this time. Jo - Cheerful Soles

Posted 5 years ago

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“Great service. Love the shoes. Very comfy yet look great.”

CheerfulSoles 5 star review on 17th December 2018

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Posted 5 years ago

Thanks for your review - we love this shoe! Hope you have a lovely Christmas and New Year. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Tess Roberts

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“Bought some shoes that leaked. Returned Freepost and got immediate refund. Bought second pair of different shoes and all is well. This company is very efficient genuine and easy to del with”

CheerfulSoles 5 star review on 16th December 2018

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Posted 5 years ago

Thanks for to review Tess. I'm pleased that we got there in the end and that you like your new Joya Sonja boots. Such a shame about the lovely Alegria boots, and like we said, in 5 years of selling them, this is the fist time this has happened. However It's no good looking good with wet feet! Kind regards and best wishes for Christmas and the New Year. Jo - Cheerful Soles

Posted 5 years ago

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“Very happy with the shoes but delivery was a bit slow. Could be due to Christmas so perhaps I am being unfair.”

CheerfulSoles 5 star review on 15th December 2018

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Posted 5 years ago

Sorry to hear that the delivery took a little longer than you hoped and I apologise for that. I'm pleased that you like your new shoes - these have been really popular. Kind Regards. Jo - Cheerful Soles

Posted 5 years ago

Lenah Susianty

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“Beautiful shoes and fast delivery”

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Posted 5 years ago

Thanks Lenah. I like the Joya Sonja Boot too - very comfortable. Good to know you like them. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

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“The shoes arrived promptly and were in conformity with what I had ordered.”

CheerfulSoles 4 star review on 15th December 2018

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Posted 5 years ago

Thanks for the review, it's really appreciated and also good to know that the Joya shoes you ordered are what you expected. Many Thanks, Jo - Cheerful Soles

Posted 5 years ago

Sally Buttifant

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“Easy to order and shoes arrived quickly, very pleased!”

CheerfulSoles 5 star review on 11th December 2018

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Posted 5 years ago

Thanks for taking the time to complete a review for us Sally. I'm pleased to hear that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Jackie Gaskell

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“Very comfortable. Helpful customer services. Have ordered more already.”

CheerfulSoles 5 star review on 10th December 2018

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Posted 5 years ago

Thanks Jackie. The clogs you ordered such a lovely colour (I wear mine as indoor / outdoor shoes). Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

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“Quick service .. cannot fault would recommend”

CheerfulSoles 5 star review on 7th December 2018

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Posted 5 years ago

Many thanks for the review. I hope that you like your new Alegria Shoes. Jo, Cheerful Soles

Posted 5 years ago

Vicky Grandon

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“I was happy with the easy clear ordering and delivery process. I have not tried the shoes yet but look forward to road testing my first pair of Joya Sandals when the weather permits.”

CheerfulSoles 5 star review on 3rd December 2018

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Posted 5 years ago

Thanks for the review Vicky. I hope that you manage to get somewhere warm to road test your new Joya Sandals soon. Best wishes, Jo - Cheerful Soles

Posted 5 years ago

Janet Stanton

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“The only problem was when asked for size 5, the order confirmed 5.5. I had to email to get this altered. Outcome was good.”

CheerfulSoles 4 star review on 1st December 2018

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Posted 5 years ago

Thanks for taking the time out to complete a review for us Janet. I apologise for any mix up with the sizing but can see from our email exchanges that you got the correct size. I hope that you like your new shoes, the Joya Paris has been a best seller for Joya. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

JEZ ANDERSON

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“Very happy with the service received. The Joya 'Fisherman' shoes are incredibly comfortable . I am on my feet all day in a retail store, and these really assist in reducing knee pain throughout the working day.”

CheerfulSoles 5 star review on 26th November 2018

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Posted 5 years ago

Thanks for the review Jez - it's good to know that the Joya Fisherman shoes are fit for purpose and of course that they help reduce the knee pain you experience. Kind Regards. Jo - Cheerful Soles

Posted 5 years ago

Sue Vernon

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“These shoes are brilliant, whilst I am not pain free back wise-they have helped considerably. Cheerful soles provide a very efficient service”

CheerfulSoles 5 star review on 14th November 2018

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Posted 5 years ago

Thanks for the review Sue. It's good to hear that the Joya Shoes are at least helping with your back pain. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,125 reviews