CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,124 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,124 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 20th February 2024

281

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Kept up to date re delivery. Seamless exchange (to change size). Thank you.”

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Posted 4 months ago

Thanks Claire. I'm pleased to know that the 1/2 size below worked for your in the Joya Montana Walking Boots. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“Extremely happy with the boots I ordered, shipping could have been a bit faster but, it was Black Friday so there was a reasonable excuse.”

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Posted 4 months ago

Thank you. I am sorry if they took a little longer than you expected. We did have a lot of orders to process over the Black Friday period. Thanks for leaving a review. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“Excellent shoes. Excellent service”

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Posted 4 months ago

Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“Gorgeous boots. Good fit, really comfy. Lovely leather too. Very happy with them. Fast delivery, arrived well packed”

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Posted 4 months ago

Thanks for the review Margaret. I love the Panama Jack Felia boots too! Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“Order was processed swiftly and efficiently and the goods arrived in very good time. Thank you. 👍”

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Posted 4 months ago

Thanks Ian. I hope that you like your new Joya Cancun shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“Very easy transaction, very comfortable boots.”

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Posted 4 months ago

HI Fiona. Thanks for taking the time to leave a review for us. I'm please you like your new Waldlaufer H Sonja Boots. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“I would have love to keep all three pairs of the shoes you sent me , but needed a 43 in the black Mary Jane shoe - the 42 was sadly just a tad too short.”

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Posted 4 months ago

Ah, thank you Sheila. Sorry to hear that we didn't have an exchange available for you. Glad you were happy with the slippers and Classis Clogs though. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“1st class all delivered as per web site.”

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Posted 4 months ago

Thanks for the review David. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“Very good service”

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Posted 4 months ago

Hi Carol. Thanks for the revie. I hope that you like your new Mephisto Allrounder walking shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“Ordered shoes on Friday afternoon from Yorkshire delivered Saturday morning to belfast.Well impressed.”

CheerfulSoles 5 star review on 20th November 2023

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Posted 4 months ago

Thanks Dominic. That was fast! I hope that you are must as impressed with you new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“The service from Cheerful is always exceptional. The staff are very friendly, stock brilliant and website easy to navigate. My order was delivered 4 days after ordering, free delivery from Evri. My daughter and I have been ordering our Alegria shoes, boots and slippers from Cheerful Soles for several years and have always been pleased with the service.”

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Posted 5 months ago

Ah thanks Krista, it was lovely to speak with you the other day. Thanks for your continued custom which as a small business is greatly appreciated. Kind Regards, Jo - Cheerful Soles

Posted 5 months ago

“I've been wearing allegriya for years they are the most comfortable funky orthopaedics I have ever found having a UK supplier is worth its waiting gold”

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Posted 5 months ago

Thanks Linda. We love the O'Frenda print in the Alegria Paloma. Great to hear that you are happy with them. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 5 months ago

“Very smooth and efficient transaction and very pleased with my new shoes.”

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Posted 5 months ago

Thanks Frank, good to know that you are happy with your new Joya Shoes. Kind Regards, Jo -Cheerful Soles

Posted 5 months ago

“Good and quick service overseas”

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Posted 5 months ago

Thanks Ira! Kind Regards, Jo - Cheerful Soles

Posted 5 months ago

“I bought 2 pairs of shoes and although it took a little while to get used yo the full rocker my feet has never felt so good. I will have to start saving gor next pairs. Thank you”

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Posted 5 months ago

Thanks for the review Gaynel. It's great to hear that you are getting on with your new rocker sole shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 months ago

“Brilliant service as usual.”

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Posted 6 months ago

Hi Su. Thanks for the review. Great to see that we managed to get a pair of boots to you in the end. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Great service highly recommended”

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Posted 6 months ago

Thanks for taking the time to leave a review. Sorry that the shoes weren't quite right for you in this instance. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Prompt and efficient service Thank you”

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Posted 6 months ago

Thanks Michael, I hope that you like your new Waldlaufer shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Loved the shoes and they were in the sale so a double whammy for me. Returns looked easy to do also.”

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Posted 6 months ago

Thanks Eunice. Great to hear that you are happy with your new Waldlaufer Shoes and our service. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Very good service and good that l could order by a phone call .”

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Posted 6 months ago

Thanks Liz. We're always happy to help if you prefer to order over the phone. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

CheerfulSoles is rated 4.9 based on 1,124 reviews