CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,124 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,124 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 20th February 2024

281

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were very satisfied with the delivery of the new shoes.”

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Posted 2 months ago

Thank you David. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Excellent quick service.”

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Posted 2 months ago

Thanks for taking the time to leave a review for us. I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Very comfortable and great shape”

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Posted 2 months ago

Thanks for taking the time to leave a review for us Maggie. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“The shoe I bought are comfortable and good quality. They arrived in good time. I would recommend CheerfulSoles to others.”

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Posted 2 months ago

Thanks Simon. The Waldlaufer Helgo is one of our best selling Mens shoes. Great to hear that you like yours. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Great selection and quality. Very easy ordering process. Swift delivery.”

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Posted 2 months ago

Thanks for the review Thomas. I hope that you like your new Waldlaufer Mens rocker sole shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Great that you stock Joya. This was my second purchase. Nice website, good service. Thanks”

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Posted 2 months ago

Thank you Howard. Kind Regards, Jo - Cheerful Soles

Posted 2 months ago

“Helpful on telephone. Good suggestion regarding a suitable make of shoe for my orthotics.”

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Posted 3 months ago

Thanks for taking the time to leave a review for us. I'm pleased that the Waldlaufer H Sonja worked well with your orthotics. Kind Regards, Jo Cheerful Soles

Posted 3 months ago

“I've been buying my Alegrias from cheerful soles for about 8 years I think! They are a great company. I started wearing Alegria shoes to ease my plantar fasciitis but they soon became a regular staple in my wardrobe and I often get compliments as some are quite funky uppers. I no longer have PF but I won't stop wearing them as they are so comfy and lovely designs. Thank you Jo and Kate, great service and great quality...always a winner in my eyes.”

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Posted 3 months ago

Ah thanks Kathryn. It's always a pleasure and thank you for taking the time to leave a review for us. We'll be getting some more styles in for Spring 24 soon. Kind Regards, Jo - Cheerful Soles

Posted 3 months ago

“Very efficient service. Deals quickly with my enquiry. Had to return one pair as too small, refund received instantly thank you”

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Posted 3 months ago

Hi Karl. Thanks for taking the time to leave a review for us. We always process our returns and refunds straight away. It's great to hear that one of the pairs of Waldlaufer Holly Walking shoes were good for you. Kind Regards, Jo - Cheerful Soles

Posted 3 months ago

“Excellent helpful service following an exchange for larger sized boots. Very pleased with my purchase thank you Kate”

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Posted 3 months ago

Ah, thanks for taking the time to leave a review. Kind Regards Jo- Cheerful Soles

Posted 3 months ago

“Great customer service . Shoes arrived quickly but unfortunately a little tight in the fit so had to return. Prompt refund with pleasant confirmation email.”

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Posted 3 months ago

Thanks for taking the time to leave a review for us Maria. We always process returns as soon as items arrive back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles

Posted 3 months ago

“Excellent service.”

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Posted 3 months ago

Thank you for taking the time to leave a review for us. Kind Regards, Jo -Cheerful Soles

Posted 3 months ago

“I have been using Joya Mary Jane for the last few years. Comfortable shoes. Lucky to have the last pair Timely delivered goods”

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Posted 4 months ago

Ha Ha, yes - you did get the last pair ever of the Jane style. The Audrey is now the current Joya Mary Jane Shoe. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“Most comfortable shoes ever. The osteo arthritis in my big toe was so painful along with my knee now I can walk twice as far without significant pain. Lovely shoes that look fashionable.”

CheerfulSoles 5 star review on 16th December 2023

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Posted 4 months ago

Ah, that's lovely to hear Sarah. The mild front rocker will help with the stiffness to your big toe joints and also help to alleviate the pressure to your knees from every day walking on hard surfaces. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful soles

Posted 4 months ago

“Good quality shoes delivered on time”

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Posted 4 months ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“Friendly, efficient and speedy service. My Joya trainers provide the level of underfoot support I need but look smart. Worth ever penny.”

CheerfulSoles 5 star review on 11th December 2023

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Posted 4 months ago

“Excellent service. Kept up to date re delivery. Seamless exchange (to change size). Thank you.”

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Posted 4 months ago

Thanks Claire. I'm pleased to know that the 1/2 size below worked for your in the Joya Montana Walking Boots. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“Excellent shoes. Excellent service”

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Posted 4 months ago

Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“Gorgeous boots. Good fit, really comfy. Lovely leather too. Very happy with them. Fast delivery, arrived well packed”

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Posted 4 months ago

Thanks for the review Margaret. I love the Panama Jack Felia boots too! Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

“Order was processed swiftly and efficiently and the goods arrived in very good time. Thank you. 👍”

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Posted 4 months ago

Thanks Ian. I hope that you like your new Joya Cancun shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 months ago

CheerfulSoles is rated 4.9 based on 1,124 reviews