CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,124 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,124 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

"Great website making it easy to see the products and place an order. Orders processed quickly and delivered soon afterwards. This is the second pair of shoes I have bought from Cheerful Soles and would not hesitate to recommend them to others."

CheerfulSoles 5 star review on 20th February 2024

Martin Sutton

"I've been buying my Alegrias from cheerful soles for about 8 years I think! They are a great company. I started wearing Alegria shoes to ease my plantar fasciitis but they soon became a regular staple in my wardrobe and I often get compliments as some are quite funky uppers. I no longer have PF but I won't stop wearing them as they are so comfy and lovely designs. Thank you Jo and Kate, great service and great quality...always a winner in my eyes."

CheerfulSoles 5 star review on 9th January 2024

Kathryn Walker

"Most comfortable shoes ever. The osteo arthritis in my big toe was so painful along with my knee now I can walk twice as far without significant pain. Lovely shoes that look fashionable."

CheerfulSoles 5 star review on 18th December 2023

Sarah Lyons

"Friendly, efficient and speedy service. My Joya trainers provide the level of underfoot support I need but look smart. Worth ever penny."

CheerfulSoles 5 star review on 12th December 2023

Mrs Carol Price

"Ordered shoes on Friday afternoon from Yorkshire delivered Saturday morning to belfast.Well impressed."

CheerfulSoles 5 star review on 5th December 2023

Dominic McCarthy

"Ordered shoes on Friday afternoon from Yorkshire delivered Saturday morning to belfast.Well impressed."

Dominic McCarthy

"I've been wearing allegriya for years they are the most comfortable funky orthopaedics I have ever found having a UK supplier is worth its waiting gold"

CheerfulSoles 5 star review on 23rd October 2023

Lynda Johnson

281

Anonymous

Anonymous // 01/01/2019

Return to All Reviews

Verified Buyer

Anonymous

Verified Buyer

Show Details

“Lovely customer service and quick delivery.”

CheerfulSoles 5 star review on 23rd July 2019

Helpful Report

Posted 4 years ago

Thank you, that's great to hear. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Naser Alarbash

Verified Buyer

Show Details

“this is a second time I bought from CheerfulSoles , Grate service and follow up”

CheerfulSoles 5 star review on 22nd July 2019

Helpful Report

Posted 4 years ago

Thank you Naser, especially for coming back to us for more. I'm please that you were happy with our service and the Joya Shoes you bought. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Brian Burgess

Verified Buyer

Show Details

“6 pairs of Alegria so far after both foot operations. Love them to bits, fashionable comfort, amazing quality My partners has just bought three Joya trainers he said the best comfort ever What would we do without cheerful soles”

Helpful Report

Posted 4 years ago

Ah, thank you. I'm please to hear that you have found us and more importantly both found shoes that you love to wear, not have to wear. Kind Regards, Jo -Cheerful Soles

Posted 4 years ago

Olwen Jones

Verified Buyer

Show Details

“As always, delighted with the alegria shoes. Arrived sooner than expected, so an extra bonus as I could wear them a couple of days sooner than anticipated. Very efficient.”

Helpful Report

Posted 4 years ago

Thanks Olwen. I think that you may have bought the last pair of these. Customers have loved the lighter coloured sole unit so we will definitely expand on this style next Summer. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Pamela Pitt

Verified Buyer

Show Details

“Very comfortable. Very shock absorbing. Look good too.”

CheerfulSoles 5 star review on 20th July 2019

Helpful Report

Posted 4 years ago

Thanks for the review Pamela, I am pleased to know that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Jackie Buxton

Verified Buyer

Show Details

“Excellent service, good value, quick delivery and I was really impressed that they emailed to check that my order for 2 identical pairs of shoes was correct. Would definitely use again and recommend to others”

CheerfulSoles 5 star review on 11th July 2019

Helpful Report

Posted 4 years ago

Thanks Jackie, you never know when a customer orders 2 pairs of the same style and colour. We're an internet shop but staffed by real people who care about the service we deliver. We always want to make sure that our customer service is as good as the shoes we sell. Kind Regards, Jo - Cheerful Soles. I hope that you like both pairs of your new Joya Sandals :-)

Posted 4 years ago

Chrissi Newall

Verified Buyer

Show Details

“Very nice sandals, and very quick to arrive at my home”

CheerfulSoles 5 star review on 6th July 2019

Helpful Report

Posted 4 years ago

Thanks Chrissi, I love these sandals too! Thanks for leaving a review, lets hope that the weather picks up enough for you to wear them :-), Jo - Cheerful Soles

Posted 4 years ago

Verified Buyer

Anonymous

Verified Buyer

Show Details

“Helpful, professional service”

CheerfulSoles 5 star review on 26th June 2019

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review, I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Sally Nicholls

Verified Buyer

Show Details

“Lovely company to deal with. Needed to exchange but was a very simple process and very happy with my purchases. ☺”

CheerfulSoles 5 star review on 24th June 2019

Helpful Report

Posted 4 years ago

Thank you Sally, I'm pleased you found the right shoes in the end. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Mrs Buck

Verified Buyer

Show Details

“Very helpful and speedy especially when I returned a pair for a larger size. Many thanks - shoes are a great relief for my poor toe joint.”

Helpful Report

Posted 4 years ago

Thank you Mrs Buck. We love this pretty sandal. Great news that it works with your toe joint. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Robert Reid

Verified Buyer

Show Details

“I have been using Joya shoes for years and they are the best when it comes to comfort and it is worth paying the money for the quality they deliver. I placed my order with cheerfulSoles because they are the main distributors for Joya shoes in the UK. Delivery was very quick and it only took a few days. Excellent service from CheerfulSoles.”

CheerfulSoles 5 star review on 22nd June 2019

Helpful Report

Posted 4 years ago

Thanks for the lovely review Robert. We are a recommended Online Joya shop and work closely with the team at Joya UK to offer all the styles they have available to retailers. Thanks again, Jo - Cheerful Soles

Posted 4 years ago

Trixie Nuthall

Verified Buyer

Show Details

“The shoes are great, and staff very helpful. Thank you.”

Helpful Report

Posted 4 years ago

Thanks Trixie, I hope that the wide insoles have given your Alegria a new lease of life. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Anthony Parker

Verified Buyer

Show Details

“Excellent service and delivery. Would use again.”

CheerfulSoles 5 star review on 21st June 2019

Helpful Report

Posted 4 years ago

Thanks Anthony. Hope you are happy with your new Joya Shoes. Kind Regards, Cheerful Soles

Posted 4 years ago

George Sinclair

Verified Buyer

Show Details

“These shoes are the most comfortable I have ever owned.”

CheerfulSoles 5 star review on 18th June 2019

Helpful Report

Posted 4 years ago

That's great to hear George! Thanks for taking the time to leave a review for us. Kind regards, Jo - Cheerful Soles

Posted 4 years ago

Barbara Little

Verified Buyer

Show Details

“Ordered a pair of Joya shoes. Website easy to navigate, received my order within a couple of days. However did not receive email confirmation of order or dispatch which is unusual.”

CheerfulSoles 5 star review on 17th June 2019

Helpful Report

Posted 4 years ago

Hi Barbara, thanks for the review. We had a problem with some of our order emails landing in Spam and junk folders, or not at all. I have fowarded a copy of your confirmation email so that you have it for your records. Kind Regards Jo - Cheerful Soles

Posted 4 years ago

Verified Buyer

Anonymous

Verified Buyer

Show Details

“Comfortable shoes and it would be much appreciated if it cost less. Thinking of the prices,not everyone can afford it. Thank you.”

CheerfulSoles 5 star review on 15th June 2019

Helpful Report

Posted 4 years ago

Thanks for the review an I note your comments re price. Joya do have a recommended retail price for all their footwear and there is a significant amount of technology packed into every pair that shouldn't be underestimated. There is a Joya Clearance page on our webiste and lots of people have benefited from a bargain here. I am pleased that you are happy with your purchase. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Sheila Gilbert

Verified Buyer

Show Details

“Good service and one of the few suppliers of Allegra footwear. Prompt delivery and product as expected, have bought from Cheerful Soles before and would again.”

CheerfulSoles 5 star review on 11th June 2019

Helpful Report

Posted 4 years ago

Thank you Shiela, that's lovely to read :-). Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Roy Twaites

Verified Buyer

Show Details

“Excellent quick despatch. Delighted with product.”

Helpful Report

Posted 4 years ago

Thank you Roy! I am pleased to know that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Hilary Rowe

Verified Buyer

Show Details

“Sandals arrived on time, we’re well packaged and exactly as described on the website. The instruction to order a size smaller than usual was spot on - they fit perfectly.”

CheerfulSoles 5 star review on 8th June 2019

Helpful Report

Posted 4 years ago

Thanks Hilary, I'm glad you like your new sandals and that the sizing was right. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Youssef Sibari

Verified Buyer

Show Details

“Good customer services”

CheerfulSoles 5 star review on 2nd June 2019

Helpful Report

Posted 4 years ago

Thank you for taking the time to complete a review for us Youssef. I hope that you like your new Joya Shoes and that the alternative Cruiser style is to your likinh. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Jenni Bridge

Verified Buyer

Show Details

“I was very pleased with the service and the fact that you picked up that I had ordered 2 pairs by mistake. Very impressive all round”

CheerfulSoles 5 star review on 1st June 2019

Helpful Report

Posted 4 years ago

Thank you Jenni and no problem at all. We're a small business and something like this would not make it past our 'hawk eyes'. Not that we wouldn't have let you order 2 pairs :-). Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Julie Scudamore

Verified Buyer

Show Details

“As always beautiful shoes and excellent service from Cheerful Soles Thank you”

CheerfulSoles 5 star review on 31st May 2019

Helpful Report

Posted 4 years ago

Thanks Julie. I think that we will have to get more Alegria Paloma styles with the lighter sole as lots of our Customers have liked or bought this one. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Annie James

Verified Buyer

Show Details

“Great service as always. Didn’t have what I wanted in the shop but they rang as soon as stock arrived so I could order online. Free postage is a bonus. Will be back for more lovely shoes.”

CheerfulSoles 5 star review on 30th May 2019

Helpful Report

Posted 4 years ago

Thank you Annie. I'm glad you like your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Margaret Leeson

Verified Buyer

Show Details

“Love my shoes. Love free delivery too. Have always had good service from this store too!”

Helpful Report

Posted 4 years ago

Thank your Margaret! Great choice of shoes too - we love the new Palms in Lighten Up. Kind Regards - Jo, Cheerful Soles

Posted 4 years ago

Dawn Tyrrell

Verified Buyer

Show Details

“Super support n super comfort from my Joya shoes. Adore them”

CheerfulSoles 5 star review on 12th May 2019

Helpful Report

Posted 4 years ago

Thanks for taking the time to complete a review Dawn. Glad you like your new Joya Shoes. Jo - Cheerful Soles

Posted 4 years ago

Lesley Cook

Verified Buyer

Show Details

“Excellent shoes - and product description was spot on. Easy to order and quick/efficient delivery.”

Helpful Report

Posted 4 years ago

Thanks for the review Lesley. I'm pleased that you're happy with your Joya Bliss Trainers. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Kim Preece

Verified Buyer

Show Details

“I love my new Alegria sandals x I already wear Alegria shoes and they are so comfortable. I highly recommend these shoes / sandals with a rocker sole for anyone who suffers from painful feet I have chronic tendonitis in both feet and they are the best shoes I have ever worn.”

CheerfulSoles 5 star review on 9th May 2019

Helpful Report

Posted 4 years ago

Thank you for taking the time to complete a review for us Kim. It's great to know that the Alegria styles help with your tendonitis. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Lynzie Dunnachie

Verified Buyer

Show Details

“Friendly service and expedited delivery”

Helpful Report

Posted 4 years ago

Thank you Lynzie, I hop that you are enjoying the sun shine in your new Joya Sandals :-), Jo - Cheerful Soles

Posted 4 years ago

Lesley Alesbury

Verified Buyer

Show Details

“Great service as always. I have osteoarthritis throughout my body, and find walking difficult. Thankfully since I have found Cheerfulsoles , and in particular Algeria shoes , they provide more support than any other shoes I have tried. many thanks yet again. Lesley”

CheerfulSoles 5 star review on 7th May 2019

Helpful Report

Posted 4 years ago

Thanks for such a lovely review Lesley. I'm pleased to here that the Alegria styles work for you. It's always nice to know when customers with painful conditions like osteoarthritis find something that works for them. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

Maimuna Daud

Verified Buyer

Show Details

“Lovely packaging; arrived earlier than expected. The shoes where lovely when first tried on. Still early days as I suffer from plantar fasciitis”

CheerfulSoles 5 star review on 5th May 2019

Helpful Report

Posted 4 years ago

Thank you Maimuna. This made me smile as I am often banned from packaging the shoes as I can't seem to make them look neat. I will pass on your comments and it's great to know that they were instantly comfortable. I hope that they continue to be comfortable and help to alleviate any pain you have from plantar fasciitis. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

CheerfulSoles is rated 4.9 based on 1,124 reviews