checknfly Reviews

4.76 Rating 83 Reviews
96% of reviewers recommend checknfly

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Customer Service
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"GREAT PRICES BUT FRICTION UPON BOOKING I booked as one would normally do online, all seemed normal. It was a well priced ticket. However I immediately then got a call telling me my ticket was not actually booked and instead asking me to be rerouted through a different city on a less desirable flight. This upset me as it felt like a classic bait and switch. UPDATE 18 HOURS LATER The team at CheckNFly have made things right, especially James. They have booked me on the original flight at the original cost. So, in the end I saved quite a bit of money, which I am very pleased about. However it did come with some hassle, and I was worried that they weren't legit, but they are and in the end it worked out, so I can't complain."
Posted 5 months ago
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"I booked 4 tickets to LA with Checknfly, the agent that did the booking for me was Kevin Smith. I'd just like to say, Checknfly were very competitive in price and offered a very good service."
Posted 6 months ago
Posted 9 months ago
"First time I’ve used this company, James was professional and on the ball. Great service so far!! Thanks"
Posted 10 months ago
"It was a pleasure working with Raymond. He was very professional and went far beyond average customer service. He is the best."
Posted 10 months ago
"Raymond was amazing in his customer service. He took time to make sure all was understood and found a ticket to meet our schedule and price."
Posted 10 months ago
"Checknfly - so much helpful agent by giving on time reply messages as offering the best option with a reasonable low price."
Posted 10 months ago
"Hello. Very good service. Quick answer and everything sorted. Many thanks to Kevin for the quick answer and good service!"
Posted 10 months ago
"SCAM - Threatened them with police + they have since offered me £50 to remove this review !!!! The reviews are mixed so I risked it. No ticket after 48 hours and told nonsense by Kevin on the phone. The booking confirmation looks like it’s been made in word. To get a refund I threatened to report them to the police. They sent the money back quickly. Tip if you need help. They have since emailed me and offered me £50 to remove a negative Trustpilot review I wrote. It sucks to pay more, and it’s so easy to be lured in. But don’t give these scammers anything. Pay that bit more. At least you’re safe."
Posted 10 months ago
"Excellent customer service from Kevin, very polite and helpful"
Posted 10 months ago
"Kevin was excellent in arranging the flight I needed, also managed to get the flight fir a better price also."
Posted 10 months ago
"The staffs were approachable and talk with respect to customers on the phone."
Posted 10 months ago
"Prompt communication with the staff (Ricky) regarding booking details and confirmation. The conpany gives updates regarding the whole booking process."
Posted 10 months ago
"Ricky was very helpful and patient and tried his best for me. I’m very grateful for his sound and practical advice, and I will recommend him and your company to others Mr Agbaje-Williams"
Posted 10 months ago
"Your staff was very professional and helpful. I am 100%satisfy with the service I received from your staff. Thanks Mrs pulwoo Johnson"
Posted 10 months ago
"It was a pleasure to be served by Ricky. He had a thorough knowledge of the flights, Airlines and transfers. He was very helpful and I have no hesitation in recommending your company to my friends and family"
Posted 10 months ago
"Nice guys- good service"
Posted 10 months ago
"I´m very happy with the web, good prices and customer service. I´ll use it again with no doubt."
Posted 10 months ago
"All very good, quick and easy. Very low price in comparison to any other provider. Only snag was an additional fee for the baggage which wasn't visible on the actual booking when you went through the process. However, still under the price of any other provider. In addition this was sorted out with a phone call from the provider within a minute of getting the booking confirmation. Very good service from the call handler Raymond."
Posted 10 months ago
"The customer service representative got in touch very quickly and talked me through my travel options, answered all my questions and got me a good deal on my flight. Raymond was professional and courteous as well."
Posted 10 months ago
checknfly is rated 4.76 based on 83 reviews