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Imagine the panic when I discovered that I could no longer access my encrypted data. Following a couple of Windows re-installations I was told by Microsoft that it would not be possible to roll back to the state where the encrypted data was accessible. I contacted several people advertising data recovery to no avail and then someone recommended Cheadle Data Recovery. I spoke to them on the phone and explained the problem and they said that they would have a look at my computer. I received an email quotation from them with a price list and a statement that if no data was recovered there would be no fee. After placing an order for them to undertake the recovery and supplying the computer, the service was excellent. I was kept fully informed of progress. Although they had not encountered this problem before, they persevered with different approaches and, too my great relief, managed to recover my data. I highly recommend Cheadle Data Recovery.