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Charles Clinkard Reviews

4.8 Rating 49,821 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 49,821 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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I like some shoes in the store in York but didn’t have my size, so ordered them through the store and arrived a few days later, great service.
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Posted 2 years ago
A good quality shop
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Posted 2 years ago
Service very quick and efficient but unfortunately the shoes did not suit my feet.
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Posted 2 years ago
Unfortunately the boots were too narrow so I have returned them. I am waiting for a refund.
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Posted 2 years ago
Your customer service department were very good but unfortunately Royal Mail still haven’t delivered my shoes 1 week after they were shipped 🥲
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Posted 2 years ago
Quickly back in stock prompting rapid delivery! To be worn as Winter slippers that have more support and they are breathable too. The leather a tad darker than anticipated. And why a white insole - this can be seen around the leather edge cut-outs!
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Posted 2 years ago
Good website and choice of footwear. Free deliveries, but can be expensive if you have to return items because they don't fit.
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Posted 2 years ago
Very good service and value for money
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Posted 2 years ago
Misunderstanding over price paid and CC agreed to refund difference. Sizing info accurate, delivered free and promptly.
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Posted 2 years ago
Men's mules size 12. brown. After a bit of stretching the instep on both slippers, I at last have a pair that fit and are I can wear around the house in reasonable comfort. Good quality and look stylish. Take you !
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Posted 2 years ago
Excellent service! Had not used this company before but I was looking for a particular pair of boots that was sold out in my size from the boot company and everywhere else. Charles Clinkard had them in stock. They delivered quickly, as promised, and their follow up interest in my response makes me think they are worthy for future shopping. The boots were the genuine product and arrived wrapped and boxed as expected. I would recommend this company as worthy of an online shop!
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Posted 2 years ago
Good range and rapid despatch.
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Posted 2 years ago
Good service in store when they ordered the size I wanted. They did fall down a little by not letting me know it had arrived, by v helpful when I rang to chase up, and staff lovely when so collected the shoes.
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Posted 2 years ago
Service was excellent. Unfortunately I had to return my shoes via the shop rather than by post. I was amazed to receive my refund the following day. Well done!
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Posted 2 years ago
I found something I had been looking for which was no longer stocked by the maker.
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Posted 2 years ago
I had to order my shoes by phone as I couldn’t get the website to work, even though I’d used it before. After that it was plain sailing, with the help of a very kind, polite staff member, and my order arrived promptly via Royal Mail. Would definitely use the service again though probably by phone rather than online.
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Posted 2 years ago
Very happy with my boots and it arrived on time
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Posted 2 years ago
Excellent company only the boots I ordered were too narrow which was a disappointment as Gabor are usually perfect. Ordered two pairs of shoes earlier in the year and they were perfect. Thanks
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Posted 2 years ago
Ordered two pairs of shoes for choice. Excellent quality and very comfortable. Returned one pair and it was an easy returns process. Would definitely buy from here again.
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Posted 2 years ago
The on line order service was very good, the boots arrived on time. Unfortunately they didn’t fit well so had to return. The staff in store were very helpful and gave me a full refund. Can’t fault the service.
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Posted 2 years ago
Charles Clinkard is rated 4.8 based on 49,821 reviews