Charles Clinkard Reviews

Name: Charles Clinkard
Address: Eveline House, Cannon Park Way, Middlesbrough, Middlesbrough
Rating: 4.76

4.8 Rating 44,849 Reviews

96 %

of reviewers recommend Charles Clinkard

4.8

Based on 44,849 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Charles Clinkard 5 star review on 13th March 2024

Charles Clinkard 5 star review on 5th March 2024

Charles Clinkard 5 star review on 2nd March 2024

Charles Clinkard 5 star review on 18th February 2024

255

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These slippers are divine.”

Helpful Report

Posted 1 week ago

“All good with this company, very speedy refunds”

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Posted 1 week ago

“Great purchase Thanks”

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Posted 1 week ago

“The best online service”

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Posted 1 week ago

“Smooth transaction. Site easy to navigate. Shoes as described. Delivery fast. Many thanks!”

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Posted 1 week ago

“Disappointed as found on arrival that one sandal is a slightly different colour and a bit faded. I will be returning to the shop when I can.”

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Posted 1 week ago

Thank you for taking the time to leave a review. I will arrange for Customer Services to contact you today, to help you return or exchange your item. I'm sorry for any inconvenience caused. Kind regards, Rosie, Customer Services.

Posted 1 week ago

“Very pleased with the boots I ordered. Excellent quality leather and workmanship. Ordering online was unproblematic as was delivery. Would certainly order From Charles Clinkard again, without hesitation.”

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Posted 1 week ago

“Excellent service, Love the shoes”

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Posted 1 week ago

“Beautiful shoes and fantastic product”

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Posted 1 week ago

“One word. EXCELLENT”

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Posted 1 week ago

“I experienced difficulties when dealing with unhelpful staff in customer services, regarding 'price match' in relation to two pairs of 'Gabor' boots, which resulted in me losing out with purchasing them from another seller.”

Helpful Report

Posted 1 week ago

Thank you for leaving your feedback. As discussed with our Customer Services Team, certain criteria must be met for customers to take advantage of our price match promise. One of those is if the comparable company charges for delivery; we take this into consideration when calculating your discount. This is a typical requirement for offers such as this, but I am sorry for any disappointment it has caused you. Kind regards, Rosie, Customer Services.

Posted 1 week ago

“Fast delivery I bought a pair of wauldlaufer sandals which are very comfortable”

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Posted 1 week ago

“Fast delivery Josef seibel sandles arrived well packaged,and we're the cheapest on line at the time Would buy again from this site”

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Posted 1 week ago

“Excellent service and prompt delivery. Shoes were well packaged.”

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Posted 1 week ago

“A top quality company who cares for their customers and encourages them to make return purchases. Provides first class products at a realistic and attractive price. Customer service team take time to listen to any difficulty with goods and or delivery service and act responsibly in a courteous and timely way. I can personally vouch for this as I had a recent purchase problem which was rectified immediately.”

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Posted 1 week ago

“Fantastic service and super speedy delivery.”

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Posted 1 week ago

“Excellent service from Chloe in Wetherby.”

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Posted 1 week ago

“The sandal wasn't wide enough. Would not order from Clinkards again as it cost £12.75 to send back”

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Posted 1 week ago

Thank you for taking the time to share your feedback. As suggested, you cover the cost of returning a purchase to us. However, there are cheaper options available. You can purchase a label from Collect + from as little as £4.49, or Royal Mail offers a second-class tracked service. Should you wish to return to the store, your closest branch is in East Bridgeford. I hope the above information helps and that you will reconsider shopping with us in future. Kind regards, Rosie, Customer Services

Posted 1 week ago

“My shoes were delivered on time and in great condition. If you know your brand and size why wouldn’t you use Charles Clinkard?”

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Posted 1 week ago

“All very efficient and speedy. No complaints.”

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Posted 1 week ago

Charles Clinkard is rated 4.8 based on 44,849 reviews