CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.43

4.4 Rating 1,319 Reviews

86 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.4

Based on 1,319 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“User-friendly and intuitive - all the shortlisting can be done so easily within the platform, so it saves so much admin time. Customer service always available.”

Helpful Report

Posted 2 months ago

“Very helpful advice from Adrian; it's great to see our adverts are constantly monitored by Charity Job to ensure they attract relevant applications”

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Posted 2 months ago

“Great! Good candidates with relevant experience and knowledge.”

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Posted 2 months ago

“quick and efficient”

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Posted 2 months ago

“Answered my query very quickly and efficiently.”

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Posted 2 months ago

“Very quick resolution by Beverley Devine”

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Posted 2 months ago

“Sam was pleasant to deal with; informative, not pushy and able to advise succinctly. It was good to take the time to review our account with him.”

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Posted 2 months ago

“For us as a very small charity is was a good price. W ehave just double our team from three to six and it was our first time using the service, we have learnt a lot about the recruitment process. We would definitley use CharityJob again.”

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Posted 2 months ago

“Very helpful, with advice on how to phase the advert. Plus very helpful on how to put on their system and how to do replies to all who answer. We were surprised at the amount of interest we got in the job! Thank you so much.”

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Posted 2 months ago

“Excellent support from Sam Mohan to get the advert right”

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Posted 3 months ago

“I was very disappointed with the number of applications we received. However the system is very easy to use.”

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Posted 3 months ago

Dear Naomi, Thanks for taking the time to leave us feedback, it's greatly appreciated! It's very disappointing to hear that your ad did not receive the number of applications you had expected. I understand your CharityJob Account Manager, Ishi Jordan has reached a few times to discuss this with you but, as she has been unable to make telephone contact, she has followed up with an email. As all CharityJob Account Managers seek to work collaboratively with their clients to ensure successful recruitment, and should you wish to advertise with us again in the future, please don't hesitate to contact Ishi for advice and guidance before making your ad live. Best wishes, Beverley Devine Customer Service Manager

Posted 2 months ago

“I am looking charity job”

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Posted 3 months ago

“Very Disappointed - had no clicks or applications - really expected more for our money as a charity”

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Posted 3 months ago

Dear Pauline, Thank you for taking the time to leave us feedback, it’s greatly appreciated. It’s very disappointing to hear that your ad did not perform as well as you’d expected, and I understand your CharityJob Account Manager, Chris Sparkes has been in contact to discuss the potential reasons for this and was able to offer you a satisfactory resolution. Chris has advised that you intend to re-advertise the role with us and that you now his direct contact details to enable you to seek his expert advice on optimising its performance next time around and before making it live again. The very best of luck with your future recruitment! Best wishes, Beverley Devine Customer Service Manager

Posted 2 months ago

“We filled the job first time - thank you Charity Jobs!”

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Posted 3 months ago

“Helpful and informative on the initial phone call. Fast to contact.”

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Posted 3 months ago

“Very helpful and supportive account manager, who is very responsive and always at hand. The portal/page is also super easy to use!”

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Posted 3 months ago

“The platform is easy to use. Very helpful customer service. Some good quality candidates.”

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Posted 3 months ago

“Charity Jobs was easy to use and promoted our vacancy as we had hoped. Our Account Manager was really helpful at every step of the process.”

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Posted 3 months ago

“Thank you to Adrian for walking us through a better way of compiling our list of suitable applicants. This will certainly be extremely helpful going forward.”

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Posted 3 months ago

“Very helpful account manager”

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Posted 3 months ago

CharityJob is rated 4.4 based on 1,319 reviews