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CharityJob Reviews

4.4 Rating 1,319 Reviews

86 %

of reviewers recommend CharityJob

Company Reviews

4.4

Based on 1,319 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was straightforward and where I had a query it was great to be able to speak to someone straightaway (Ishi) who was able to help me with making the post look good. We opted to use the candidate management element which so far is working well.”

Posted 1 month ago

“Adrian was very helpful and proactive, ensuring that our profile was all up to date and giving us the best chance to recruit.”

Posted 1 month ago

“I sent an email with a query and Berverley emailed me a few hours later with all the information that i needed.”

Posted 1 month ago

“Ishi was fantastic, supportive and helpful. She was on my side!”

Posted 1 month ago

“Jack was not only proactive but gave really useful advice and made the whole process so much better. Thanks Jack!”

Posted 1 month ago

“I love the site , easy to set up and very clear but we had no responses so wouldn't use again personally. possibly the wrong sort of role on this site”

Posted 1 month ago

“A good platform that is pretty easy to use”

Posted 1 month ago

“Ishi was extremely helpful and efficient. I am very pleased with the service.”

Posted 1 month ago

“My accounts query was dealt with very quickly by Natasha in the Finance team. Really helpful!”

Posted 1 month ago

“Great platform for managing your job roles. We've tried a few different places to advertise and found this the best platform for advertising with the best results.”

Posted 1 month ago

“Customer Service was wonderful. Polite and incredibly responsive! I had an issue with updating login details to my account, and they swiftly helped me to rectify the problem without any hassle.”

Posted 1 month ago

“I asked Beverley how the site works as I am looking for employment in the charity sector as a recent graduate. She responded quickly and with all useful information. Now I just need the job!”

Posted 1 month ago

“We have had no applications from our ad on Charity Job which is disappointing”

Posted 1 month ago

Dear Jane, Thank you for taking the time to leave us feedback, it’s greatly appreciated! I understand your CharityJob Account Manager, Jack Golding has now been in contact to advise that as of your ad’s expiration date, 2 applications were submitted via CharityJob and not zero as first believed. We understand this is not the number of applications you were hoping for and as such, Jack has advised on a satisfactory resolution should you need to re-advertise your vacancy with us. I have been advised that you have a couple of interviews lined up this week, and I wish you the very best of luck with successfully appointing someone. Best wishes, Beverley Devine Customer Service Manager

Posted 1 month ago

“A great service with an excellent reposnse from capplicants.”

Posted 1 month ago

“Poor applications - no. Response to enquiry.”

Posted 1 month ago

Dear Cara, Thank you taking the time to leave us feedback, it's greatly appreciated! It's very disappointing to hear that despite your ad receiving many thousands of views, multiple clicks on apply and several applications, none where of the calibre you had expected. I understand Jules Keene, your CharityJob Account Manager has reached out to you both by telephone and email to profusely apologise for her oversight in replying to your email. I would like to assure you this a very rare occurrence, but fully understand the frustration and inconvenience this may have caused to you. If you would like to discuss this further, please reach out to Jules at your earliest convenience via the contact details stated in her email. Best wishes, Beverley Devine Customer Service Manager

Posted 1 month ago

“CharityJob is giving us an excellent service at a very reasonable price. The agent, Judith Jones, has been very responsive and helpful, supporting us through the job posting process and making intelligent, professional suggestions. Most important, within an hour of posting our ad we had 4 good applications!”

Posted 2 months ago

“We didn’t get a single one of our applicants from Charityjobs 🥲”

Posted 2 months ago

Dear Suzanne, Thank you for taking the time to leave us feedback, it’s greatly appreciated! It’s very disappointing to hear that despite your ad receiving over 1,500 views and 17 clicks on apply, that these did not convert into applications . I understand your CharityJob Account Manager, Ishi Jordan has now been in contact and extended the ad for you, advised on some tweaks to make to the ad to enhance its performance and will also be given you a follow up call this week. I do hope the above steps now help you to successfully recruit via CharityJob. Best wishes, Beverley Devine Customer Service Manager

Posted 1 month ago

“I had a question a to whether recruiters can contact me via the website and if that message will be delivered to my emails. Beverley’s reply was super quick and with really good explanations and detail. Thanks CharityJob.”

Posted 2 months ago

“Used this website twice now for recruitment and no results. As a charity, the board has decided not to use them in future campaigns.”

Posted 2 months ago

Dear Bill, Thank you for taking the time to leave us feedback, it’s greatly appreciated! After speaking with your CharityJob Account Manager Jack Golding, I understand your ad was posted on the 13/02/24 and after checking over your ad, Jack called on both the 14/02 & 20/2 to speak to someone as he had some advice on how to optimise its performance. As Jack was unable to speak with someone on both occasions, I have been advised he left messages requesting a call back. Since the receipt of your feedback, I believe Jack has called again on several occasions to discuss extending the ad for free and then increasing its reach, but as again he has been unsuccessful in making direct contact, has now followed this up with an email. Please feel free to get in contact with Jack on 020 8481 0655 if you would like to speak with him directly. Best wishes, Beverley Devine Customer Service Manager

Posted 1 month ago

“The warmth you gave me has made me understand the importance of giving and will try to do the same”

Posted 2 months ago

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CharityJob is rated 4.4 based on 1,319 reviews