Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
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Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

4
G
UNBOXING Citizen Signature Grand Touring (Chapelle Jewellery): https://youtu.be/v_aFBgQd_l0 Delivery to Poland - 5 days The condition of the watch - a few small scratches. I suspect that this is the model that stood at the exhibition (39 %OFF)
Chapelle Jewellery 4 star review on 19th March 2018
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Posted 6 years ago
3
Verified Buyer
Nice neat name chain a bit small but cute.
Chapelle Jewellery 3 star review on 24th January 2018
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Posted 6 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 6 years ago
5
G
Not only did they supply me with the perfect timepiece(which was for an excellent price I might add), but they also upgraded my standard delivery, to Special Delivery free of charge without me even knowing, for next day delivery...this way I was able to have my gift to open on Christmas Day and not days after. Perfect! I thank them very much and will most certainly use them again.
Chapelle Jewellery 5 star review on 29th December 2017
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Posted 6 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 6 years ago
4
G
Very good product and the box they came in was special and I will use Chapelle again in the near future
Chapelle Jewellery 4 star review on 19th December 2017
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Posted 6 years ago
3
K Krause
Good communication. A big dissatisfactory was that the watch did NOT have the orange details as shown in example picture of the add. Please find enclosed picture
Chapelle Jewellery 3 star review on 9th November 2017
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Posted 6 years ago
5
G
I bought this for my mum and she love it... Beautiful watch..
Chapelle Jewellery 5 star review on 4th November 2017
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Posted 6 years ago
5
J Leighton
Hi guys, was trying to replicate the look of a Tudor Black Bay Diver at an affordable price, the Red Bezel Kahuna Diver fit the bill with an aftermarket black silver & red striped NATO strap it really looks the part, imho. No probs with ordering & delivery was swift, will definitely use again 👍👍
Chapelle Jewellery 5 star review on 11th October 2017 Chapelle Jewellery 5 star review on 11th October 2017
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Posted 6 years ago
4
G
My boyfriend loved it. Doesn't feel as expensive as it looks.
Chapelle Jewellery 4 star review on 19th September 2017
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Posted 6 years ago
Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. We hope to deal with you again in the near future! All the best, Chapelle Jewellery
Posted 6 years ago
Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. We hope to deal with you again in the near future! All the best, Chapelle Jewellery
Posted 6 years ago
5
G
After searching the web for what I needed for my sons birthday I finally found exactly what I needed Super fast postage in perfect package I shall definitely shop with these guys again Thanks x
Chapelle Jewellery 5 star review on 18th August 2017
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Posted 6 years ago
Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. All the best, Chapelle Jewellery
Posted 6 years ago
5
M Downing
I had not used Chapelle before, but the discount offered on the watch I wanted was huge. As my budget was not flexible I did all the checks I could to ensure it wasn't "Too good to be true". Happy that it was legitimate I made the purchase. The saving was approx £300 on a £540 watch. It was everything I had hoped and for a fab price. It arrived on time and un damaged. Will definitely use again. Thank you!
Chapelle Jewellery 5 star review on 11th August 2017
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Posted 6 years ago
Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. All the best, Chapelle Jewellery
Posted 6 years ago
5
Verified Buyer
Great prices, prompt delivery, highly recommended!
Chapelle Jewellery 5 star review on 24th May 2017
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Posted 6 years ago
Thank you for your kind review and taking the time to include an image too, it's very much appreciated. We're so pleased you're happy with the service and very much hope we get to deal with you again in the near future. All the best, Chapelle Jewellery.
Posted 6 years ago
5
M Knight
Ordered a solo cluster ring in yellow gold came back in four weeks quicker than six weeks as specified beautiful ring excellent customer service from Conner from start of order to finish arrived lovely packaging would certainly recommend
Chapelle Jewellery 5 star review on 14th February 2017
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Posted 7 years ago
Thank you very much for your lovely review, we're so pleased to hear you're happy with your purchase. I will ensure your kind comments are passed on to Connor as I know he will be delighted. All the best, Chapelle Jewellery
Posted 7 years ago
5
C Jewellery
This company provided me with excellent customer service with an issue I was having with my engagement ring. They went out of their way to ensure that I had a solution that I was happy with. would definitely purchase from them again
Chapelle Jewellery 5 star review on 5th February 2017
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Posted 7 years ago
Wow! Thank you for such a lovely review, we're so pleased to hear you are happy with the final outcome. We will very much look forward to dealing with you again in the near future! Chapelle Jewellery
Posted 7 years ago
5
G
Beautiful ring. Very quick delivery
Chapelle Jewellery 5 star review on 31st January 2017 Chapelle Jewellery 5 star review on 31st January 2017
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Posted 7 years ago
Thanks for attaching the beautiful pictures. We're so pleased to hear you're happy with your purchase. Chapelle Jewellery
Posted 7 years ago
5
P Matev
Competitive price, large choice and well organized webshop is what caught my attention. The actual order process, swift dispatch and proper packaging was what made me eventually happy with the choice of place to order the Casio watch I bought. The actual product is exactly as described and expected.
Chapelle Jewellery 5 star review on 19th January 2017
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Posted 7 years ago
Hi Peter, thank you for taking the time to leave our company such a positive review. I am pleased to hear that the ordering process was swift and easy and that most importantly you are pleased with your Casio watch. Kind regards, Chapelle Jewellery
Posted 7 years ago
5
G
The service was excellent I had a great experience ordering a ring from New Zealand and Connor helped me match my solitaire ring with my new purchase. I was on holiday in Scotland in July for 5 weeks afrom your Livingston Outlet Store.nd purchased a solitaire ring and a plain band
Chapelle Jewellery 5 star review on 12th October 2016
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Posted 7 years ago
Thank you for taking the time to leave such a lovely review! I'm pleased one of our team members were able to assist you with finding a perfect ring and I will be sure to pass your comments on. Do let us know if we can be of any assistance in the future! Kind regards.
Posted 7 years ago
4
N Siew
I'm from Singapore and recently purchased a watch. Overall i'm satisfied just disappointed at the bumps on the original tin like box. The product which is bubble wrapped and working fine together with all the original contents that are inside. Delivery was prompt as mentioned. To international consumers looking to make purchase here, I would give it a thumbs up.
Chapelle Jewellery 4 star review on 16th July 2016 Chapelle Jewellery 4 star review on 16th July 2016
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Posted 7 years ago
Hi, thank you so much for your review. I am so glad that you are happy with your new watch and the speed of our service. I believe the dimples in the tin are part of the pressed shape of the design but if I have misunderstood please do contact customerservices@chapelle.co.uk so that we can look into this further for you. Kind regards.
Posted 7 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews