CGDiscountgolf Reviews

2.9 Rating 52 Reviews
48 %
of reviewers recommend CGDiscountgolf
2.9
Based on 52 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
Read CGDiscountgolf Reviews

About CGDiscountgolf:

CGDiscountgolf.co.uk offers a wide variety of Golf equipment, accessories and clothing all at discount prices with free delivery on orders over £75. They have a large warehouse stocking major brands such as Callaway, Ping, Titleist, TaylorMade and many more.
Orders are usually shipped same day - CGDiscountgolf.co.uk strives to offer the best service and prices on the web. CG Discount Golf was established in 1990 in Carlisle, having built up the retail shop it acquired the Chris Green Mail Order business in 1999 and is now firmly established as the No.1 Retail & Mail Order Golf specialists in the North Of England. They are major stockists of all top brands at unbelievable discount prices.

Visit Website

Phone:

0122 852 6001

Email:

sales@cgdiscountgolf.co.uk

Location:

CG Discount Golf Arch 1+2 Viaduct Estate
CARLISLE
CA2 5BN

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Lovely shoes, very happy have used before and will do again - The delivery was really quick also ***** Thanks cgdiscountgolf
Helpful Report
Posted 6 months ago
Superb - used CGDISCOUNTGOLF numerous times before, always good - best store in Cumbria with loads of choice having visited last yeas, prices spot on and always have some great deals, been added to the email list for weekly offers
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Posted 6 months ago
I recently bought a pair of golf shoes from the company ( my first purchase with them) but unfortunately after 2 months they developed a few faults. I contacted CGDiscount golf who could not have been more helpful, after an e-mail I received a reply instructing me to return the shoes which I did. I paid the return postage but they sent me a golf glove in exchange which would have cost a lot more that the postage. I received a credit voucher which enabled me to order another pair of shoes and just pay the difference. I also rang them and got very helpful advice regarding sizing and brand which helped me decide on my new pair of shoes. I cannot do anything but praise their customer care and service which has been first class. I would have no problem in using them again or recommending them to friends. Well done guys and especially Jacko who I dealt with personally. Many thanks. Norman
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Posted 1 year ago
Have to say I was concerned having read reviews after ordering. My powakaddy wheels arrived within the 5 days and no hassle.
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Posted 2 years ago
Ordered multipack gloves which were not on stock. Accepted similiar gloves instead for final destination Spain. By mistake of Royal Mail it was routed via Jamaica - Portugal to finally arrive totally soaked in water to its destination in Spain. After several emails sent about solution for the product being received totally wet, no reply whatsoever. I have taken my loss and have put the gloves to dry and hoping the leather has not suffered too much and kept its properties. Disappointing Customer service
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Posted 2 years ago
If you are the owner of this business, to describe it as incompetent is an understatement. Utterly useless. If you are considering buying online from this company, take the time to heed the dreadful reviews and gamble your time away waiting for an item you’ve paid for, but is not actually in stock. This company seem to consider they are doing you a favour by sending something out 2 weeks after the purchase date; they have no comprehension of what Customer Service is or means. After 3 phone calls to these incompetent misfortunates, I was given a refund instead of them sending the item I bought, as they obviously considered my attitude towards them regarding my purchase, made in goodwill, of an out-of-stock item, without any update from the company whatsoever, to be out of sorts with their ethic. To think, that I had considered, at one point, in buying a set of clubs from these fools, I’m SO glad I didn’t. They don’t deserve your hard earned money. Leave well alone. To the owner – you need to invest time and effort in a LIVE purchase system. I would never have wasted my time and money if I knew an item was out of stock in the first place. No updates, no phone calls, sweet FA in terms of service. What a waste.
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Posted 2 years ago
has some issues with shoes cracking after a month but this was a manufacturer issue not the seller. the after sales customer service was absolutely 1st class, rapid response to any message sent and always happy and ready to help, i got a replacement sent out immediately, i will definitely shop here again. Thanks Jacko
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Posted 2 years ago
Wish I had read reviews before buying.My experience with CGD follows a trend which leads you to a brick wall and out of pocket.On reading these reviews you cannot trust them so dont.
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Posted 2 years ago
I was absolutely blown away with how quick this company despatched and therefor got my new club to me, I placed this order at I think 1 or 2am on Monday morning and this club was delivered Tuesday about lunch time, parcel force are definitely leading the way with how quick they are delivering at the moment but it got to me that quick because it was dispatched so quickly so I really appreciate it. Thank you very much!
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Posted 2 years ago
Great store and friendly staff, local business that has been around a long time and you can see why - thanks again lads see you when im next down visiting and needing more golf balls !!! :-)
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Posted 2 years ago
Poor delivery reliability and communication; Despite various promises, I have not yet received delivery of clubs and clothing that I ordered at the beginning of April. It would take 3 to 4 weeks, but people are now hiding behind the supplier (PING) and COVID. After a lot of email contact in the beginning, there has been no email response in recent weeks!
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Posted 2 years ago
Can't fault, great price and knowledgeable staff
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Posted 3 years ago
Awful customer service. You don't get notified that an item is out of stock. When you phone to chase up orders they just say "oh we had more orders than we had stick for. We are expecting stock soon". Chase up a week later "oh yes stick is due any day now. It has been despatched by the manufacturer". Took 3 weeks for my 1st order and no news on the 2nd which was going to a different address. I will be phoning in the morning to cancel. They need to invest in a proper database and ordering system that shows the actual stock they have and once it is allocated it shows as out of stock. Look elsewhere for good customer service.
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Posted 3 years ago
Order placed 5th December, got email on 9th sayings out of stock and offering alternative which I accepted by email, on 10th got reply saying goods wood be dispatched that day. This morning 12th goods arrived. I have dealt with company in the past and never had any trouble. I would definitely buy from them again. I certainly can't fault service or price.
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Posted 3 years ago
Had give one star to be able to review. Appalling service. Ordered golf gloves 14th September 11thDecember and despite numerous e mails, phone calls many empty promises (LIES) nothing has been sent. Finally had to go through Amazon to help get my money refunded. Avoid this company. Awful.
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Posted 3 years ago
Paid for trousers and shoes, 3 days later they said no trousers and offered alternative which I took, another 4 days later said those were out if stock, absolutely rubbish service. Do not be tempted by these unprofessional people.
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Posted 3 years ago
BEWARE this company will charge for goods online that they don’t have in stock and then have the nerve to say this is not really a problem as they have many happy customers. Customer service pathetic. It was only the fact that I called them only to find out the club wasn’t in stock but had taken money from my account. Bit of a cowboy outfit.
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Posted 3 years ago
I don’t normally write reviews, in this case I felt compelled to do so. Bought a full set of Taylormade ex demo’s. They arrived today and I could not be happier they are beyond my expectations. The staff were helpful and there advice excellent.... highly recommended and will use again
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Posted 3 years ago
Received items as ordered within 4 working days. Best price on internet
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Posted 3 years ago
Got full custom fit done, clubs here quick and all good. Highly recommended and best in the local area by a mile.
CGDiscountgolf 5 star review on 24th October 2020
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Posted 3 years ago
CGDiscountgolf is rated 2.9 based on 52 reviews