CCTV Builder Reviews

4.3 Rating 190 Reviews
82 %
of reviewers recommend CCTV Builder
4.3
Based on 190 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Read CCTV Builder Reviews
Visit Website

Phone:

0330 133 0898

Email:

info@cctvbuilder.com

Location:

Unit J - Broughton Business Park, Caxton Rd, Fulwood, Preston PR2 9BT
Preston
PR2 9BT

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Anonymous
Anonymous  // 01/01/2019
Great products great prices what more can I say!
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Posted 3 years ago
Excellent service and a good price . This was my first purchase from cctv builder but I shall be sure to use them again,
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Posted 3 years ago
Item arrived in good time and condition; however, no confirmation email from CCTV builder when I placed my order, no response from email to find out if order had been received, no response to my voice message left to get reassurance about my order and phone lines never picked up. Money was quickly taken though!?! I known these are unusual times but other companies are managing, and providing, customer care so there is no excuse in a digital age. Won’t be using CCTV builder again.
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Posted 3 years ago
Doesn’t reply to any messages regarding returns
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Posted 3 years ago
I ordered 4 of something instead of 2 by mistake. I made multiple phone calls to the number given and sent an email when I got nowhere. I wasn’t even sure my order had been registered as I had no confirmatory email. Four items arrived amid I am £40 worse off with no way of contacting this useless company. Do not shop with them!
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Posted 3 years ago
Quick delivery service and very easy to navigate the ordering process.
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Posted 3 years ago
Better order processing email and better overall communication. Please, thank you
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Posted 3 years ago
Great service and exactly what I needed. Will be sure to use again.
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Posted 3 years ago
Good service, got the product I wanted on time.
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Posted 3 years ago
Terrible. I placed an order and paid for 24 hours delivery (£18.50!) and the product still havsn't arrived 10 days on. I have messaged via the website, emailed and called to leave a voicemail (no-one answered so this was the only option) and haven't had a single response yet! Still chasing / waiting...
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Posted 3 years ago
Can’t get through to anyone to find out where my order is. Emailed, left answer phone messages but no response to any Also paid for 24 hour shipping and still awaiting the goods. Had no invoices either
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Posted 3 years ago
Good Service & Products
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Posted 3 years ago
Very quick and prompt delivery and good comms.
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Posted 3 years ago
Only 3 of 6 batteries were delivered. Two weeks later, still no response to my emails, no answer via phone, and no response to messages left. My previous order was fine, so clearly they have lost their way or gone bust. AVOID. Will be raising a dispute with via card provider now.
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Posted 3 years ago
Zero customer service! They don't respond to my phonecalls, emails or webchat about a missing item from my order.
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Posted 3 years ago
Placed order for item which was in stock. Paid for with PayPal and received an order confirmation. Item not received. Emailed seller, no response. Left voicemail, no response. Had to raise a dispute with PayPal now to try and recover costs. Re-checked website, item now not in stock. No attempt by seller to contact me and refund my money. I definitely do not recommend a business like this.
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Posted 3 years ago
Could you answer my questions concerning the scantronic slim line shock with contact, fore a price so I can order them at 10 pieces. Regartds. C.J. P.s rest at you company ok, from Amsterdam , The Netherlands.
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Posted 3 years ago
Swift and efficient
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Posted 3 years ago
Perfect !! really
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Posted 3 years ago
product was good Just got ripped off for the 24hr postage, as it took 3 days to arrive and iv'e emailed them twice with no reply, wouldn't buy from them again
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Posted 3 years ago
CCTV Builder is rated 4.3 based on 190 reviews