CCTV Empire LTD Reviews

Name: CCTV Empire LTD
Address: Unit 14 Sandbrook Business Park, Sandbrook Way, Rochdale, Manchester
Rating: 4.96

5.0 Rating 307 Reviews

100 %

of reviewers recommend CCTV Empire LTD

5.0

Based on 307 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01706646000

Email:

sales@cctvempire.co.uk

Location:

Unit 14 Sandbrook Business Park,
Sandbrook Way,
Rochdale
Manchester
OL11 1RY

Write Your review

Tell us how CCTV Empire LTD made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CCTV Empire LTD 5 star review on 21st January 2023

Robert Harr****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with every order I have placed. Always helpful whenever I have a question. Cannot fault them at all. Great comms through out.”

Helpful Report

Posted 1 year ago

“Hello people. I recently had some IT help and then bought some equipment. I can't fault them in any way. They were very patient with me and sorted out all of my problems. I highly recommend CCTV empire. Thanks again lads. Paul Samps.”

Helpful Report

Posted 1 year ago

“I would not hesitate to recommend this company. Their service and assistance are second to none. Thank you CCTV Empire.”

Helpful Report

Posted 1 year ago

“I wanted to upgrade from an old HikVision NVR. CCTV Empire has very competitive prices. The delivery was free and the parcel was received on the next working day. Both pre- and post-sales support was fast to reply and excellent. I am thoroughly pleased and will certainly shop with CCTV Empire again in the future.”

Helpful Report

Posted 1 year ago

“Best prices around and are really quick to deliver even on non-stock items. Bought 2 x DS-2CD2347G2-L(U) cameras, easy to install and excellent quality. The video is also impressive.”

Helpful Report

Posted 1 year ago

“Easy to use website with good prices and fast shipping..Will use again on my next project”

Helpful Report

Posted 1 year ago

“As always pleasant and helpful staff”

Helpful Report

Posted 1 year ago

“Best in the business!”

Helpful Report

Posted 1 year ago

“Good price and stock levels and quick despatch so good to deal with.”

Helpful Report

Posted 1 year ago

“Outstanding service, from a phone call to a purchase. Great price and a good selection of equipment. Next day delivery was great. I will certainly be back to purchase more items. Top marks!”

Helpful Report

Posted 1 year ago

“A five star experience all the way. I ordered a Hikvision M2 series NVR, (which was a good price), and it was delivered super-quick. The only problem I've got is that for some reason the image settings of the first seven of my 14 externally switch-networked Hikvision cameras, (I don't use the POE ports atm), are not being recognised by the latest 416 firmware in the ds-7616ni-m2 NVR for some reason which is very strange but apart from that everything else seems to work OK - I just have to set the image/video settings of the first seven cameras via browser access to the cameras as I can't do it via the NVR. I can't see any obvious settings differences to explain it and there are no other problems - it's certainly much faster than the I series one it replaced. Any ideas gratefully accepted...”

Helpful Report

Posted 1 year ago

it is possible this is just a firmware bug that will be fixed in a future update (i have reported the issue to Hikvision), but please do contact us so we can take a look at the issue. In the meantime you are, as you said, able to change the image settings in the camera itself which should perform the same functions.

Posted 1 year ago

“Very good service and communication, very happy with the system I received. I would definitely recommend 👍”

Helpful Report

Posted 1 year ago

“Great company, always helpful, we have had several systems from them with no issues. I can highly recommend Empire CCTV.”

Helpful Report

Posted 1 year ago

“Items received and as advertised, trouble-free transaction, all cameras up and running,”

Helpful Report

Posted 1 year ago

“my order arrived faster than expected even with postal strikes ( the next day ) . i have had a few issues with setting up the new system, but i`m in contact with cctv empires jon and he is guiding me through these . this ip system was an upgrade from a hikvision analog one so i`m pretty used to the settings ect . its just the little niggles with one camera that seems the issue but i`m hoping it can be solved with there help. overall a wonderful company , that seems to value its customers ..a rare trait these days it seems. time will tell . over all i`m happy so far .”

Helpful Report

Posted 1 year ago

“Very helpful, clear spoken and understanding made simple. Brilliant pricing compared to other online options I had available. Also fast postage. Ben was brilliant with the call and online assistance. Including aftersales concerns that I had. Definitely will return when upgrading the next two cameras.”

Helpful Report

Posted 1 year ago

“Great people great fast delivery really nice to see highly recommended”

Helpful Report

Posted 1 year ago

“I'd been looking online for a new CCTV system for quite some time, even adding a kit to my basket with another comany, thought Id do one last search online, and discovered CCTV Empire, after reading many reviews about there online chat, I thought I'd ask a few questions, their knowledge and speedy replies and the price was the best id seen, this was the decider for me, so I placed my order, it was delivered 24 hrs later to Northern Ireland, Fantastic Company and Service, I'm about to place an order for a few more items. Don't hesitate to use this company, I don't usually write reviews, but then I don't usually get this level of service”

Helpful Report

Posted 1 year ago

“Good and easy to use site”

Helpful Report

Posted 1 year ago

“Excellent service Order on 29/10/22 6120 Empire CCTV I have Brought Hikvision DS-2CD2387G2P-LSU/SL 8MP £234.00This week and and last year £378 DS-2DE4A425IW-DE PTZ 4MP 50m IR 16x digital fantastic, they provide a first class service sales team are very knowledgable helpful. I’ll be ordering again very soon.”

Helpful Report

Posted 1 year ago

CCTV Empire LTD is rated 5.0 based on 307 reviews