Cazana Reviews

Name: Cazana
Address: Keeton's RoadLondon, London, United Kingdom
Rating: 4.20

4.2 Rating 3,561 Reviews

79 %

of reviewers recommend Cazana

Company Reviews

Questions

Metrics

4.2

Based on 3,561 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3608 7768

Email:

support@cazana.zendesk.com

Location:

Keeton's RoadLondon
London, United Kingdom
SE164EE

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Cazana 5 star review on 29th November 2017

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service saved me buying a car that was for sale without mentioning it had been a cat d”

Helpful Report

Posted 3 years ago

Thanks Gary - Glad our information was useful !!

Posted 3 years ago

“well i found it a complete waste of money it told me nothing that wasn’t on .gov mot or my logbook not one single thing no history for the car whatsoever very disappointed won’t be using it again”

Helpful Report

Posted 3 years ago

Sorry to hear this - please can you email us at support@cazana.com with more information to enable us to investigate

Posted 3 years ago

“The service was perfect, prompt and concise... it really gave me all the information I needed about my car... highly recommend”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for taking the time to give us a really positive review, it is really appreciated. Cazana Customer Service

Posted 3 years ago

“Overall very good/useful but less happy about not being able to print all the history including MOT history - the printer friendly version gives only the summary, so whilst it is printer friendly for me it's not customer friendly.”

Helpful Report

Posted 3 years ago

Hi David Thank you for letting us know. If you save your report as pdf, you will then be able to print it in a better format, I hope that has helped. Customer Serivce

Posted 3 years ago

“Sorry but your report didn't show that the car was actually a badly damaged repair. I found the pictures of it on an auction site and it was equivalent to either a Cat S or Cat N before repair. Your report gave the car a clean bill of health.”

Helpful Report

Posted 3 years ago

Hi Andrew We supply the information as supplied by the insurance company, if they haven't categorised it as a Cat S, Cat N etc, we wouldn't be able to share it on the report. If you would like to email us with more details, we will be happy to invetigate for you. Customer Service

Posted 3 years ago

“I bought the car SH63WYW its still in garage because of lockdown was to see if it had been damaged or recovery at any time”

Helpful Report

Posted 3 years ago

Thanks you for your review William, appreciated Customer Service

Posted 3 years ago

“Cazana is a very good checker, I’ve used in the past, gave all the information I needed at a reasonable price, I would recommend cazana to family and friends. Terence from Kent.”

Helpful Report

Posted 4 years ago

Good evening Terence Thank you for taking the time to give us a really positive review, it is really appreciated. Cazana Customer Service

Posted 4 years ago

“Straight forward information about the vehicle that greatly helped me make an informed decision. Well done”

Helpful Report

Posted 4 years ago

Good afternoon Russ Thank you for taking the time to leave just a great review, very much appreciated. Glad it helped you with your decision. Regards Customer Service

Posted 4 years ago

“I am disappointed because I have paid for 5 searches and only received 1 search”

Helpful Report

Posted 4 years ago

Good afternoon I am sorry to read your review. Please let me assure you that you will have 4 checks remaining on your account. Please email support@ukvehicle.com and we will be able to talk you through how to retrieve them. Thank you Customer Service

Posted 4 years ago

“The report had very detailed information about the car I was looking at, including past accident history (write offs), check against MOT history and more. Highly recommend all car buyers to go for the full report for peace of mind about the car you are about to buy.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write such a positive review about our service and recommending us to others. Dawn

Posted 4 years ago

“No better information than that provided by a £1 check with other services.”

Helpful Report

Posted 4 years ago

Good evening Really sorry to hear that, we always strive to give as much information as is available in one easy to read report. If you would like to email us on support@ukvehicle.com with details that you believe was missing, we'd be happy to investigate further for you Dawn

Posted 4 years ago

“I found Cazana information far better to follow than other such providers and use of the service very customer friendly.”

Helpful Report

Posted 4 years ago

Thanks Raymond - I'm glad we were be able to help.

Posted 4 years ago

“So impressed about the service provided. Every minute details of the checked car was revealed. Thanks”

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Posted 4 years ago

Thanks for the review George - glad we were able to help.

Posted 4 years ago

“Easy and all required info in a jiffy”

Helpful Report

Posted 4 years ago

Great review Robert, thanks. Glad we were able to help.

Posted 4 years ago

“Absolutely rubbish I didn’t get to know anything about a vehicle and paid £3,99 What a load of tosh”

Helpful Report

Posted 4 years ago

As per our email on the back of your support ticket, we have forwarded on your check to your email address. Sometimes these can end up in spam or junk folders.

Posted 4 years ago

“The ad segment needs improvement, half information only, for me the i ordered for a Toyota and pics were of a Mercedes”

Helpful Report

Posted 4 years ago

This issue is being investigated and we will update you via your support ticket once this has been looked into, as we advised.

Posted 4 years ago

“Quote 4.99 charged £14.99 admin added but not clear to buyer but if con”

Helpful Report

Posted 4 years ago

Checks are available to customers at three different pricing levels: - Silver check - £3.99 - some information such as stolen, written off and finance information is not included - Gold check - £19.95 for 5 checks (at £3.99 each) - contains full information but only available as a bundle of 5 - One off check - £14.99 for a single full check

Posted 4 years ago

“Excellent easy to use service, saved me making a buying mistake!”

Helpful Report

Posted 4 years ago

Thank you for your review Ben. I'm glad our information was useful to you.

Posted 4 years ago

“I already knew the Car was a Category S, I wanted to know details of the damage to the Car, information supplied was almost worthless (& over priced, I could have got the same information for £1.99), never again”

Helpful Report

Posted 4 years ago

I'm sorry you felt that the report didn't give you what you required. No report of this type would.

Posted 4 years ago

“Bought a 5 car check, only received one check with no way to use the other 4?? Scam...”

Helpful Report

Posted 4 years ago

Hello Joe, I am sorry about the issues you are having redeeming your checks. Please may we ask you reset your password here - https://cazana.com/password/reset Once reset you can log in and redeem your remaining checks.

Posted 4 years ago

Cazana is rated 4.2 based on 3,561 reviews