Cavells Reviews

4.8 Rating 971 Reviews
94 %
of reviewers recommend Cavells
4.8
Based on 971 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Cavells Reviews
Visit Website

Phone:

01572 770372

Email:

info@cavells.co.uk

Location:

16 Mill Street
Oakham
LE15 6EA

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I have always had excellent service from Cavells.
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Posted 1 year ago
Excellent service.
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Posted 1 year ago
Excellent service - answered my questions quickly and my beautiful new shoes arrived so fast! I would 100% recommend to anyone thinking of purchasing from here ⭐️⭐️⭐️⭐️⭐️
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Posted 1 year ago
Quick and easy, great customer service from Jo
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Posted 1 year ago
Mrs Grace and I have been Customers of Cavells for a number of years. When travelling to one of our Sons we tend to divert to Cavells as a reflection of the range and quality of the clothes. It has been very unusual if we have left without making a purchase. My only criticism reflects the loss of the central comfortable chairs and Papers for the patient Husband.
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Posted 1 year ago
I have been a customer at Cavells for nearly 20 years, and are generally very happy with what I buy! I think for the Rutland market there are too many long frilly dresses which are for quite a particular market, also there are cheaper clothes for the younger customers, but not for an older clientele! I like good quality classics, but reasonably up-to-date with fashionable colours and fabrics! Maybe what is left at the end of the season is a good indicator of what does and doesn't sell!
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Posted 1 year ago
Excellent service Very quickly processed purchase with delivery and unfortunately I had to return one item which again was dealt with quickly and smoothly
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Posted 1 year ago
Super easy transaction. Easy to use website and shoes arrived very quickly. Would definitely recommend!
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Posted 1 year ago
I recently bought a lovely Villagallo shirt from Cavells. I am delighted with my purchase and the service was excellent. The package arrived beautifully wrapped and in a very short time from ordering.
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Posted 1 year ago
Order was cancelled due to no stock. I emailed to ask why the item was still on the website but got no response. Item is still showing as available?
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Posted 1 year ago
I am still waiting for my delivery😞
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Posted 1 year ago
I’m delighted with my purchase, a pair of boots which fit perfectly and look fabulous. My order was dealt with really quickly and they arrived within a couple of days. One very happy customer.
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Posted 1 year ago
Excellent bargain, fabulous quality and speedy efficient service/delivery. What more could you want?!
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Posted 1 year ago
Fantastic service. My coat arrived the next day!
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Posted 1 year ago
Very prompt and efficient. Could not ask for better service!
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Posted 1 year ago
I placed an online order and then it was cancelled It was quite disappointing, and the cancel email wasn’t clear
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Posted 1 year ago
Great bargain in the sale. Purchase , delivery, packaging and communication all first class. Well done Cavells xx
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Posted 1 year ago
What great service I! Ordered online and delivered the next day. Couldn’t be happier with my purchase… such a lovely dress at a great sale price. Cavells offer a wonderful selection of clothes !
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Posted 1 year ago
Purchased x4 footwear. Had to call Cavells to sort out a refund on x2 that had gone out of stock as it was in the sale. I can't speak highly enough of the customer service team especially VICKI. Brilliant company. I will be checking in again and I fully recommend the company and the high quality merchandise. Many thanks.
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Posted 1 year ago
Great price. Fast delivery. Highly Recommended *****
Cavells 5 star review on 1st February 2023
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Posted 1 year ago
Cavells is rated 4.8 based on 971 reviews