Cavells Reviews

4.8 Rating 971 Reviews
94 %
of reviewers recommend Cavells
4.8
Based on 971 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Cavells Reviews
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Phone:

01572 770372

Email:

info@cavells.co.uk

Location:

16 Mill Street
Oakham
LE15 6EA

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Nice service and sometimes has the jeans I always wear, but the prices are astoundingly high.
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Posted 5 months ago
Hello, your clothing, delivery services and the quality of the clothing is very good. The only difficulty was the sizing of the Schoffel clothes. I had to get a size 14 gilet after returning the size 12 as it was too tight, however I was advised by my family to get a size 10 cotton cable knit sweater, and that was a good fit. I think you might get a lot of people returning goods and asking for a different size. I hope this helps, Christine
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Posted 5 months ago
Quick delivery second time I ordered from Cavells would recommend. Love the boots.
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Posted 5 months ago
I like the ease of buying locally, but sometimes find that the clothes for sale are not really Oakham and the countryside! The new Schoefell department is good, but I would like to see more fashion for the older ladies, not frumpy, but not so many frilly dresses, this isn'tLondon! I have been a customer with you for 18 years, and usually found things I like, fashionable but classical as well!
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Posted 5 months ago
Helpful on the telephone. Very quick delivery. Great service.
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Posted 5 months ago
Very impressed with Cavells service....love my NYDJ and will be back for more.....
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Posted 6 months ago
My item arrived beautifully wrapped and promptly. Would highly recommend Cavells.
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Posted 6 months ago
Lovely clothes and very good service from the staff. Rosie
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Posted 6 months ago
First time buying from this website. Lovely quality and items were despatched quickly
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Posted 6 months ago
Unfortunately had to return my item - I got the size wrong not Cavells fault - and the return labelling, packaging process was super easy and the refund was processed quickly with emails to tell me when received and processed too! So good.
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Posted 6 months ago
I ordered two sizes of beautiful Rino Pelle gilet. Both arrived promptly. Returned the larger size; refund applied equally promptly. Delighted to have discovered Cavells.
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Posted 6 months ago
Thank you so much for the beautiful knitwear you sent me It will be a perfect complement for my khaki trousers. Thank you too for a prompt and efficient online service
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Posted 6 months ago
Very disappointing experience when buying pair of Schofels shorts marked size 34". Actual waistband on shorts turned out to measure 37". This is my second purchase of same shorts and first pair ( from another retailer ) again had a greater waistsize than that marked on the label. Something badly going wrong with Schofels quality control giving me unnessary chore going to the post office plus cost of return. I will be unlikely to buy Schfells product again
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Posted 6 months ago
Quick delivery, very happy with my purchase
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Posted 6 months ago
Ordered and delivered, very efficient thankyou
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Posted 7 months ago
Very efficient service and very good sale price. I will definitely use you again thank you.
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Posted 7 months ago
Quick delivery love jacket!!
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Posted 7 months ago
Lovely products very happy with delivery process
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Posted 7 months ago
Delighted to find a ZYGA LINN LAUNDRY Marie Linen Gauze dress that I wanted and ended up buying two of them (second one in a different colour) as they were such a good price. Delivery by DPD was free and efficient. Overall a great service and super selection on the website. I’ll definitely be back for more!
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Posted 7 months ago
Good service. However, they didn’t have one of the items they had allowed me to order, which was disappointing. The charge for my order was correct though, which I was pleased to see.
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Posted 7 months ago
Cavells is rated 4.8 based on 971 reviews