CatFlaps.co.uk Reviews

Name: CatFlaps.co.uk
Address: 3 Small StreetSt Philips, Bristol
Rating: 4.69

4.7 Rating 2,818 Reviews

93 %

of reviewers recommend CatFlaps.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 2,818 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0117 971 9922

Email:

info@catflaps.co.uk

Location:

3 Small StreetSt Philips
Bristol
BS2 0SQ

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CatFlaps.co.uk 4 star review on 25th February 2017

David Pugh

CatFlaps.co.uk 5 star review on 4th February 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and service . Would highly recommend”

Helpful Report

Posted 5 years ago

“The cat flap is excellent and does everything as advertised. Our problem is with the cat - a nervous female Siamese who approaches the flap but retires when the clicking noise of the release is activated. Solution is one of training the cat!”

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Posted 5 years ago

“Easy to use website and purchasing system.”

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Posted 5 years ago

“Bought a replacement pump for pet fountain. Speedy delivery, and reasonable price.”

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Posted 5 years ago

“Fantastic service. Arrived quickly to plug the hole in the door left when my old cat flap dropped to pieces.”

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Posted 5 years ago

“I recently purchased a catflap from Catflaps UK as a direct replacement for one which had been fitted many years ago and now had a broken locking mechanism. I was able to remove the broken catflap and fit the new one by copying the way the old one had been fitted. The thickness of the upvc door was significantly large and I fitted the tunnel from the old removed catflap between the inner and outer doors of the new one as none was provide with the new one. No mention was made in the instructions that this thickness of tunnel was available to purchase or even existed. A further quibble was that the plastic push in caps provided to cover the heads of the fitting screws (again salvaged from the previous catflap as they were not provided with the new one), only fitted very loosely in the external screw holes. I tried to remedy the looseness by using 'Loctite' but I do not know if this will be successful at holding these caps in position. Apart from these points to do with 'fitting' the catflap is fine and works well.”

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Posted 5 years ago

“Easy to order and very quick delivery. Cheaper than Amazon and the service was just as good! Thank you.”

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Posted 5 years ago

“Excellent value. Speedy delivery. Definitely recommend.”

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Posted 5 years ago

“Excellent value and prompt delivery. Perfect fit and matching key as second cat was involved. First class.”

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Posted 5 years ago

“Quick delivery and fits perfectly”

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Posted 5 years ago

“Product great Fast delivery. Repeat business. But your website is dreadful, think about customer needs and not using it like a catalogue. Cheers”

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Posted 5 years ago

“Item arrived very quickly. Great price and as described. Would highly recommend.”

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Posted 5 years ago

“Very prompt, next day delivery of exactly what I ordered.”

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Posted 5 years ago

“Excellent service and reasonable prices.”

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Posted 5 years ago

“Good price. Fast delivery. Buy with confidence!”

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Posted 5 years ago

“Customer service not there found item cheaper elsewhere told them - nothing no response will not use again”

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Posted 5 years ago

“Great product delivered the next day. Can’t fault the service”

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Posted 5 years ago

“This cat flap is well designed and made but cannot get our cat to use it after some weeks of trying to train her.”

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Posted 5 years ago

“We ordered 8 and have received 1 despite invoice sating 8. Still waiting on the other 7. The person I spoke with said they would sort it out but don't know when to expect them.”

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Posted 5 years ago

“Excellent fit, into old cat flap space , with little work .... took the cat a week to get use to using it ..... now in and out all the time”

Helpful Report

Posted 5 years ago

CatFlaps.co.uk is rated 4.7 based on 2,818 reviews