4.69 Rating 2,744 Reviews
93% of reviewers recommend
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0117 971 9922


3 Small StreetSt Philips

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
average delivery time
Within 5 Days
on-time delivery
accurate and undamaged orders
Greater than 94%
Customer Service
communication channels
Email, Telephone
"Good price. Fast delivery. Buy with confidence!"
Posted 7 months ago
"Customer service not there found item cheaper elsewhere told them - nothing no response will not use again"
Posted 7 months ago
"Great product delivered the next day. Can’t fault the service"
Posted 8 months ago
"This cat flap is well designed and made but cannot get our cat to use it after some weeks of trying to train her."
Posted 8 months ago
"We ordered 8 and have received 1 despite invoice sating 8. Still waiting on the other 7. The person I spoke with said they would sort it out but don't know when to expect them."
Posted 8 months ago
"Excellent fit, into old cat flap space , with little work .... took the cat a week to get use to using it ..... now in and out all the time"
Posted 8 months ago
"Quick delivery, no problems"
Posted 8 months ago
"excellent value. no postage costs either. Arrived quickly. All good"
Posted 8 months ago
"Very good service, appreciated being kept informed via email of order status; free delivery item arrived within 3 days.."
Posted 8 months ago
"Speedy delivery. Sadly, the magnetic cat flap was faulty - internal mechanism jammed. Cannot return because the original cat flap was damaged on removal and cannot be used as substitute. I have disabled the magnet mechanism by taping over the red flap stopper. So it's back to square one and £25 down the drain."
Posted 8 months ago
"Brilliant services."
Posted 8 months ago
"Easy to use web pages, fast delivery, additional instructions added. Impressed. Thank you."
Posted 8 months ago
"Our ancient version of same model flap collapsed. Searched Amazon where I found a table giving all dimension data for Catflaps. Identified correct replacement then had to findCatflap website . Placed order but given impression they only sold to shops. However order arrived on time and fitted like a glove. AOK"
Posted 8 months ago
"Excellent service despit the Christmas chaos’. Well done"
Posted 8 months ago
"My order was promptly dealt with & delivered as promised & was exactly what I'd asked for, I found them to be a very good company to trade with. M Brown"
Posted 8 months ago
"Need a new cat flap door for my microchip cat flap as the door I had the magnet dropped off, this new door was easy to replace and works great keeping the neighbors cats out"
Posted 8 months ago
"To be honest I was a bit scared to buy from a website I never used before,but I mus say they have been super efficient.They kept me updated about delivery and the item I bought was cheaper than buying on Amazon.Highly recommended"
Posted 8 months ago
"I needed my cat flap urgently to protect my cat from a visiting dog. Due to a non-delivery by Yodel it got lost. After a phone call they sent another immediately. I am very happy (and relieved!)."
Posted 8 months ago
"I put off buying a microchip catflap for ages but I am really pleased that I have. It was so easy to register my cat and so far there have not been any extra visitors. It will be interesting to see how much longer the cat food lasts! 😀"
Posted 9 months ago
"Ordered a automatic cat-feeder .... delivery made 2-3 days later. Product was exactly as advertised, easy to read instructions. Our cat is very happy to be fed on time if we're out for the day."
Posted 9 months ago is rated 4.69 based on 2,744 reviews