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Castle Hot Tubs Reviews

4.9 Rating 1,055 Reviews

97 %

of reviewers recommend Castle Hot Tubs

Company Reviews

Product Reviews

4.9

Based on 1,055 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 10th March 2022

Castle Hot Tubs 5 star review on 20th July 2021

Castle Hot Tubs 5 star review on 20th July 2021

Castle Hot Tubs 5 star review on 20th July 2021

Castle Hot Tubs 5 star review on 20th July 2021

Castle Hot Tubs 5 star review on 20th July 2021

Castle Hot Tubs 5 star review on 22nd June 2021

5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall pleased with the recovery after only half of my order had been sent but after I highlighted the fact that had occurred the remainder was dispatched efficiently I was a bit taken aback by the high cost of sending the goods and was not happy that the GST hadn’t been taken off - as it was going to the Channel Islands where we don’t pay the GST — so I’m thinking you probably made extra profit on this one Overall tho I was fairly pleased”

Posted 2 years ago

“Very helpful and friendly on the phone. My item was well packed and arrived on time. Would highly recommend. Thank you”

Posted 2 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 2 years ago

“Excellent service and very competitively priced”

Posted 2 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 2 years ago

“delivery of chemicals was very quick and effecient”

Posted 2 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 2 years ago

“Super as usual Always buy from you”

Posted 2 years ago

Thanks very much for your kind support and great feedback. We really appreciate it! Please do not hesitate to get back in touch if we can be of service to you again. Best Wishes Castle Hot Tubs.

Posted 2 years ago

“The Castle Hot Tub team always provide an efficient and friendly service.”

Posted 2 years ago

“Always quality items at reasonable price (plus quick delivery).”

Posted 2 years ago

“Good price go direct and save money the product does it’s job very well!”

Posted 2 years ago

“Always good service with quality products sent well packaged at competitive prices.Thanks”

Posted 2 years ago

“Brilliant, great product and super fast delivery”

Posted 2 years ago

“Great service cant fault it good range of products but website needs some work (was only able to find some stuff because it brought it up in association with other items) will be getting all my pool supplies from here”

Posted 2 years ago

“I am very happy with the product and also with the service I received. Thank you”

Posted 2 years ago

“Good service and reasonably priced”

Posted 2 years ago

“Spot -On Supplier. They are quick, efficient and reliable. Got my items within 36 hours - Pretty Amazing. Highly Recommended.”

Posted 2 years ago

“Really helpful friendly team at Castle Hot Tubs with special thanks to Jenny for all of her help and patience with me! 😁”

Posted 2 years ago

“Very fast delivery, good prices and range of products”

Posted 2 years ago

“Quick delivery for the product. Does what it say on the tin many thanks”

Posted 2 years ago

“Always get good service from Castle hot Tubs”

Posted 2 years ago

“Delivered quickly”

Posted 2 years ago

“I have not yet received the order that I placed. I was disappointed that the order was not sent with any tracking considering that the charge for postage was £72,75. I have previously ordered from Castle Hot Tubs and we are pleased with the product, but the delivery method needs to be reviewed.”

Posted 2 years ago

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Castle Hot Tubs is rated 4.9 based on 1,055 reviews