“Initially impressed with the service but this changed and the level of professionalism decreased with having to return to the showroom twice to sign papers that should have been priority. Flow of information was poor regarding estimated date for delivery etc. Promises made for the car being available were never fulfilled. The presentation of the car left a lot to be desired with a number of glaring issues that should have been observed & rectified did not happen. Car has now to be returned to allow for all the noted issues to be closed out as necessary. This car should never have left the showroom with the amount of defects I noted (worn wipers, broken electric mirror control, scratched paintwork to name a few). Not impressed is an understatement!!!”
“Had an excellent service from car store Dundee our Salesman Bobby Millar could not have been anymore helpful he even delivered our vehicle to Aberdeen for us thank you all for a fantastic experience when buying our Vauxhall Would certainly recommend this store and Bobbys five star service.”
“Bought a new car from Peter vardy Dundee. Left the store at 6.30pm, driving home on the dual carriageway 2 hours later after visiting a friend. Got pulled over by the police because I didn’t have any tail lights working. Peter vardy is meant to check every car they sell, making sure each car is road legal. They clearly don’t do that. I was told they would fix the tire pressure dashboard light problem, on the day of pick up the light was still on the dashboard. The female told me they reset it, she also said if I drive the car 20-30 miles, the reset process with complete it’s configuration and the light would go off. The light is still on. Peter vardy provided me with 2 car keys but sadly, only 1 works. The day after I picked up the car, I returned to Peter vardy Dundee and I gave them the keys back. I told them I wanted a refund but if so many things have showed up wrong within 24 hours, I couldn’t imagine what would show up within the period of my car finance. Peter vardy Dundee refused to issue a refund and they refused to take the car.”
“I had a very positive experience at the CarStore. Buying a car is never exactly fun, but they made the process as pleasant, stress-free and efficient as possible. Bobby was generous with his time and always helpful and informative in answering questions. He was especially kind in helping out a purchaser who lacked a car and was still on their provisional license!”
“James was ace! I love my wee peugeot. Helped me get what i was looking for. Even under my budget! :) the manager who was on that day needs to back off and let his colleagues work though. Some people may like it, but ive worked in sales and i find that quite condsending when James and all the other staff are more than capable of selling cars 😊”
“Car not prepared for collection.not taxed and paint defects pointed out by salesman, not rectified. Workshop staff attempted repairs but not to good standard. I will have paintwork rectified. This was our 6th car from Peter vardy and I would think twice about any future purchase”
“Mark was excellent throughout the entire process. From the moment we walked in he was attentive and gave us enough space to make a decision without pushing us into a sale.”
“The staff where very helpful and pleasant from the start to finish of my visit to the carstore.
The salesman who attended to me was patient and knowledgeable in answering my questions.There was no sales pressure at any time during my visit.The showroom is very spacious and the selection of cars was great. I would certainly call again.”
