CarShop Insights

CarShop have a Customer Happiness Grade of B-. Customers love their customer service but are unhappy with their refunds.

 

B-
Happiness Grade
B-

Price - Average

66.67%
Industry Average
" Shopped online to find car. Had to bring it down for a fee but it was taken into the price. Gary took care of us and took us for a test drive. Would definitely recommend. "
- Anonymous
Write your review on CarShop
D

Refunds - Average

50.00%
Industry Average
" We sent an email to CarShop immediately asking them to either rectify this fault or give us a full refund. "
- O Man
A-
80.00%
Industry Average
" I have recently purchased my car from CarShop, Northampton, their service in their premises (Showroom, Service Centre) was really very good. "
- SHYAMAL KUMAR

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Alice, Customer Support