Car Shades Reviews

4.6 Rating 2,225 Reviews
90 %
of reviewers recommend Car Shades
4.6
Based on 2,225 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Easy

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Car Shades 5 star review on 6th October 2023
Heather Sanchez
Car Shades 5 star review on 6th October 2023
Heather Sanchez
Car Shades 5 star review on 12th September 2023
Laura Tullett
Car Shades 5 star review on 12th September 2023
Laura Tullett
Car Shades 5 star review on 12th September 2023
Laura Tullett
Car Shades 5 star review on 12th September 2023
Laura Tullett
Car Shades 5 star review on 31st August 2023
Rick Murrell
96
Anonymous
Anonymous  // 01/01/2019
Have previously used car shades for other vehicles and returned again due to quality of product. Once again product is of great quality and fits as should. Only problem was packaging is quite flimsy and both sets of shades that arrived were bent. Not wanting to go through the hassle of returning I straightened them out to as straight as possible by eye and fitted to vehicles.
Helpful Report
Posted 10 months ago
Hi Ian - we are very sorry to learn your Car Shades didn't arrive in tip-top condition, please accept our apologies and if you did want to send us any pictures of the damage please send them to reviews@carshades.co.uk We are sorry for the inconvenience this may have caused and appreciate your loyal custom. Thanks Car Shades
Posted 10 months ago
They are great and protect my wee one from the sun but the fitting could be better for the price I paidfor my VW Polo. The rear ones don't fit well and the small windows don't either but the back passenger ones fit fine. I would contact them but heard their customer service isn't great and really they won't be able to fix it since it is a manufacturing fitting failure. Other than that, they do the job they are set out for but wish the fitting was more accurate for the price paid.
Helpful Report
Posted 10 months ago
Hi Kirsty We are sorry to learn that your boot and load area Car Shades aren't fitting too well. if you would like to send us any images you have of the issues to reviews@carshades.co.uk we will assist as quickly as possible. Thank you Car Shades
Posted 10 months ago
The blinds seem very good, but the instructions and the video are hopeless, I had to work out how to fit them myself by trial and error. I would have liked to have bought just the 3 blinds for the boot, but that doesn't seem to be an option.
Helpful Report
Posted 10 months ago
Hi Stephen We are sorry that your instructions weren’t clear - if you need any further assistance please do contact us at reviews@carshades.co.uk also hopefully the videos on this page will be of use https://www.carshades.co.uk/information/information/how-to-fit-your-car-shades-video-guides Thanks Car Shades
Posted 10 months ago
The shade fits the window perfectly and is very secure once in place. However it doesn’t do a very good job at blocking out the sun and my little boy is still getting agitated by the sun being in his eyes.
Helpful Report
Posted 10 months ago
Hi Nicki Thank you for the feedback and we are sorry to learn that you are not entirely satisfied with your Car Shades. Please be assured you are covered by our 30-day money back guarantee if you wish to return them, and you can initiate the process by contacting our customer services team at sales@carshades.co.uk Thank you Car Shades
Posted 10 months ago
I am really happy with the shades and they fit perfectly in my VW polo. However, the customer service from this company is terrible. I tried calling on two separate occasions (told I was 1st and 2nd in the queue) but after holding for more than 30 minutes I hung up as there was no answer. I emailed my query instead and even though this was responded to within 24 hrs, there was no customer service element to the reply I received and the text was very dismissive of my issue. I wanted help as I realised after fitting the shades that the small rear triangle windows are letting in a lot of light and making my baby uncomfortable so I simply asked if I could pay the difference for the pack that included those two extra shades. I was told 'no' without any sign of understanding or alternative suggestions to help me. The only option was to send the blinds I already have back at my own expense and reorder again, which is just not economical on either side. I'm sure this issue must happen all the time as you assume it's the large windows that let in all the light. The fact that you can't buy the shades separately to suit your car and needs is just ridiculous and it now means my baby is still in the sun and very uncomfortable. As I mentioned I was more than happy to pay the extra to upgrade my set even though I didn't need the boot shade, just to get the two small triangle shades which would have completely solved my problem. Unfortunately, even though it is a good product, the customer service and after sales support is non existent and there was no compassion for the needs of myseld and of my baby.
Helpful Report
Posted 10 months ago
Hi Sarah We apologise that you haven't experienced the level of customer service that we expect and apologise for any inconvenience this has caused. We do sympathise with your situation and your feedback is fair and valid, however, the reason that we don't sell windows individually is because of how they are manufactured in sets, i.e. we manufacture either Rear Door Sets, or Full Sets at any one time, we don't, unfortunately, manufacture singular windows on their own. We do however review this regularly and is feedback we have received in the past, therefore this may be something we introduce in the future although we do not have a timeframe on this. Sorry again for any inconvenience and we will use your comments to help us improve in the future. Thank you Car Shades
Posted 10 months ago
The shades are a great match for the window shape, they don't block as much light as I had hoped and the clips are a little Flimsy but they will do the job
Helpful Report
Posted 1 year ago
Hi Daniel - thank you for your review, if you did require any more clips for your Car Shades please let us know at reviews@carshades.co.uk and we would be happy to assist you. Thank you Car Shades
Posted 1 year ago
My blinds should have arrived the day before they did and it was because you hadn't put the address correctly on the consignment
Helpful Report
Posted 1 year ago
Hi Hilary - we apologise for any inconvenience that an issue with the address label caused with the delivery. We do however hope you are now enjoying your Car Shades. Thank you Car Shades
Posted 1 year ago
Great concept but for the price I expected better instructions. You get a sheet of blurry/pixelated images. One of the clips broke and when I emailed, I heard nothing back. If you get the shades to fit, they do look great though.
Helpful Report
Posted 1 year ago
Hi We are sorry that the fitting instructions weren't quite up to scratch, we recognise some instructions need improving and we are working hard to update all of our instructions. If you do require any fitting assistance please have a look at our fitting page https://www.carshades.co.uk/information/information/how-to-fit-your-car-shades-video-guides or email us at reviews@carshades.co.uk and we'd be happy to help further. Also apologies you haven't had a reply to your clip request, we will get some more sent out asap. We apologise for the inconvenience and thank you for your feedback. Car Shades
Posted 1 year ago
The last shades I bought to my Audi A4 Avant, they do their purpose, however they doesn't fit perfectly... In the past I order ones for my VW Golf and this ones had a perfect fit.
Helpful Report
Posted 1 year ago
Hi Miguel - we are sorry to learn your Car Shades aren't fitting perfectly. If you did want to send any images of the fitting issues to reviews@carshades.co.uk we can take a look to see how we can help improve the fitment. Apologies for the inconvenience. Thanks Car Shades
Posted 1 year ago
Bought a set of shade for my Lexus IS which arrived promptly and well packaged, the shades are a perfect fit for the rear side windows but the enclosed instructions are useless and it's not very clear how to attach the supplied clips correctly, I've tried to contact the company for clarification and nobody picked up the phone so l left a voicemail with my details and so far 5 days later no response from Car Shades.
Helpful Report
Posted 1 year ago
Hi Mark We are sorry to learn you are having issues fitting your Car Shades and you have been unable to reach us. We do have a number of fitting videos on this page which may be of help https://www.carshades.co.uk/information/information/how-to-fit-your-car-shades-video-guides If you would also like to send a copy of your issues to reviews@carshades.co.uk we will of course help asap. Apologies for the inconvenience. Thanks Car Shades
Posted 1 year ago
Item was dispatched quickly, and fit perfectly into the frame of the car. However (based on a video from the official Car Shades YouTube channel video of demonstrating how to install) I believe that there was a part missing - the tool used to pull back the rubber around the door and avoid damaging the car's paint.
Helpful Report
Posted 1 year ago
Hi Lee We apologise that this tool wasn't in your set, however, not all windows require this tool to pull the rubber seal back as some seals are softer than others. However, if you would like us to send you one of these tools please do let us know by emailing us at reviews@carshades.co.uk Thank you Car Shades
Posted 1 year ago
They were incredibly difficult to fit and the clips scratched the car which was disappointing but once in they are very good
Helpful Report
Posted 1 year ago
Hi Margie - we are sorry you had issues with fitting your Car Shades, if you did require any further assistance please don't hesitate to contact us at reviews@carshades.co.uk - thank you Car Shades
Posted 1 year ago
Not quite a perfect fit. Have previously fitted these to a Mondeo. These are not as good. Luckily, I have wind defectors, that cover a gap at the top. The rear set have creases and will not lay flat. Despatched on a next service via DHL. Delivery was a waste on time and money.Took 6 days to travel 82 miles. Neither Seller or carrier seemed to mind though. Would I use this company again NO. Do not expect this review to be posted as no one likes a less than average review.
Helpful Report
Posted 1 year ago
Hi Paul We are sorry to learn that you are not entirely satisfied with your Car Shades, but please be assured that we post all reviews good or bad to ensure we are fair and transparent, therefore whilst we are disappointed you have experienced issues we do value your feedback. Please could you send any images you have of the poorly fitting Car Shades to reviews@carshades.co.uk to see how we may be able to help improve the fitment? We look forward to hearing from you. Regards Car Shades
Posted 1 year ago
The quality of the shades are great. However, the customer service has not been. I was unable to find my model so ordered a very similar model hoping they would fit. They didn't (my fault). But when I wrote to customer service querying the replacement model, I'm not getting a response. I asked "will this come with a shade for the rear window or just rear passenger windows." I was told "if the product name is full set then it's a full set, otherwise it'll be called a rear set." I responded saying "the product name is set of four, not full set nor rear set." No response. I waited a week then followed up. No response. Well, you've lost another sale there then.
Helpful Report
Posted 1 year ago
Hi Dan We are sorry that you didn't get the right level of information from us to assist you. If you do still require assistance, please do send what vehicle you have to reviews@carshades.co.uk and we will advise what windows are covered by a Rear Passenger Door set. Thank you Car Shades
Posted 1 year ago
Rear passenger blinds fit well in frame but clips become unstuck from sticky foam pad and fall out (happened couple of times). Side windows in boot blinds are ok. The rear window blinds had to jam them between plastic boot trim and glass to make them fit as seem to big for the frame and the plastic clips absolutely useless, couldn’t get them to fit in any position and the instructions/pictures are diabolical (I can work most things out) and I don’t like the line down the middle of the window because it comes in two half's. If I purchased again I would only get rear passenger blinds.
Helpful Report
Posted 1 year ago
Hi Garry - sorry to learn you are having issues with your clips and the instructions for this model are the easiest. Would you like us to send you some spare clips out? If so please email us to reviews@carshades.co.uk and we'll get some more organised asap. Please also let us know if you require any further assistance with the fitting of your Car Shades and we'll gladly help. Thank you Car Shades
Posted 1 year ago
Previously or deferred these are they’re far superior to any other products, orders my my BMW F31 Touring a little disappointed at the rear door window fitments in the way they don’t lock in like on my previous car meaning they can very easy drop out if the window is fully wound down.
Helpful Report
Posted 1 year ago
Hi Lee - sorry to hear that your new Car Shades aren't fitting quite right, please send us any images you have of them in position to reviews@carshades.co.uk and we'll see if we can help improve the fit. Thanks Car Shades
Posted 1 year ago
Almost perfect fit (but not quite). Also not enough clips to hold it in place if the window rolls down completely.
Helpful Report
Posted 1 year ago
Hi Alin - sorry to learn you are not completely satisfied with your Car Shades, if you would like to send us any images of them in place to see how we can help improve the fit to reviews@carshades.co.uk Also we have organised to send you some more clips. Thanks Car Shades
Posted 1 year ago
Car shades are great, however fitting instructions and pictures could be clearer - I'm not certain mine are fitted correctly, but they're in.
Helpful Report
Posted 1 year ago
Hi Peter - if you need any further assistance please feel free to email us pictures of your fitted Car Shades to reviews@carshades.co.uk and we'd be happy to check. Thanks Car Shades
Posted 1 year ago
Our second set of shades - first set for our previous car (Skoda Octavia) worked really well. However the shades for our new car (MG ZS EV) have not been so good. The stick on clips for the small windows by rear seats came off within 24 hours and the clips for the opening rear windows caught on the windows as they were closed bending the frame of the shade. This may Be a consequence of the design of the MG but not entirely satisfactory.
Helpful Report
Posted 1 year ago
Hi Paul We are sorry to learn you are not entirely satisfied with your Car Shades, we will get some more of the stick-on clips out to you asap. If you do require any help with the positioning of the clips on the rear door Car Shades if you could send us an image to reviews@carshades.co.uk we can see if we can help improve the issue for you. Thanks Car Shades
Posted 1 year ago
Product is great Instructions are terrible, poor quality pictures and can’t see any details had no idea which way round clip went, still not sure installed correctly. Online video is great if that’s the clips you have but mine was different.
Helpful Report
Posted 1 year ago
Hi Roxanne - sorry you are having issues with the fitting due to poor instructions, if you would like to send us a picture of how you have fitted the clip to reviews@carshades.co.uk we can check and offer any help. Thanks Car Shades
Posted 1 year ago
Car Shades is rated 4.6 based on 2,225 reviews