Carpet Bright UK Reviews

2.7 Rating 143 Reviews
100 %
of reviewers recommend Carpet Bright UK
2.7
Based on 143 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Carpet Bright UK Reviews

About Carpet Bright UK:

Carpet Bright UK is an award-winning carpet cleaning company with over 20,000 positive customer reviews. We've recently been voted #1 Carpet & Upholstery Cleaners in London, Surrey, Kent, Sussex, Hertfordshire and Buckinghamshire.

Visit Website

Phone:

020 3011 5590

Email:

info@carpetbright.uk.com

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Carpet Bright UK 1 star review on 9th June 2022
Anonymous
Carpet Bright UK 1 star review on 9th June 2022
Anonymous
Anonymous
Anonymous  // 01/01/2019
1
Verified Reviewer
The problem with this company is that they operate across the country, so a great review for 1 area will not be indicative of another with different operatives/management. Check the 1 star reviews before you use this company. My operative did an appalling job with my carpets and upholstery, when it dried there was simply no difference. When I raised this they agreed but said was due to upholstery not being regularly cleaned (so dirty items can’t be cleaned?!) and wicking, but as stains were not that bad, and were in identical place as before I don’t believe this. Ive since had the cushions dry cleaned and all stains were removed. They suggested might need 2nd/3rd clean but didn’t offer to redo, also flatly declined my request as I hadn’t raised within 24 hours (which was because I wanted to see if dry cleaning worked first). I should have realised they weren’t very good when they demanded full payment up front. Not happy having spent £222 with nothing to show for it. Avoid this company if you live in Buckinghamshire!
Carpet Bright UK 1 star review on 9th June 2022 Carpet Bright UK 1 star review on 9th June 2022
Helpful Report
Carpet Bright UK is rated 2.7 based on 143 reviews