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CarMats.co.uk Reviews

4.9 Rating 53,441 Reviews
98 %
of reviewers recommend CarMats.co.uk
4.9
Based on 53,441 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CarMats.co.uk Reviews

About CarMats.co.uk:

Our bespoke carpet and rubber car mats fit seamlessly into your vehicle. Not one-size-fits-all, our car mats are hard-wearing and come perfectly tailored for any car model and make.

All of our car floor mats are made to order in the UK and even better... you’ll get FREE delivery on orders over £30.

Visit Website

Email:

hello@carmats.co.uk

Write Your review

Anonymous
Anonymous  // 01/01/2019
Slow to reply to queries and mats were disappointingly thin.
Helpful Report
Posted 2 years ago
Thank you for your order and for leaving a review. I'm sorry to hear about this issue. We'd be happy to discuss your concerns if you'd like to email the team on hello@carmats.co.uk
Posted 2 years ago
is what it is, you get what u pay for.
Helpful Report
Posted 2 years ago
Quite thin and average quality
Helpful Report
Posted 2 years ago
Hey Robert Thank you for your order and for leaving a review. I'm sorry to hear you're not happy with the mats received. We offer 5 qualities of carpet mat, your order was for Grand, the second of the five qualities. It's possible that you'd have been happier with a higher quality carpet for your VW Tiguan.
Posted 2 years ago
The mats are the correct shape (BMW G20) and fit correctly. I bought the second tier which was portrayed as a quality product. I only needed the drivers as all others are BMW. These were thin with no depth to the pile, leaving me to think how long will they last. I'm guessing you would need to buy the most expensive type available to compare to BMW standard mats!!
Helpful Report
Posted 2 years ago
Hi Sean Thank you for your order and for leaving a review. I'm sorry to hear that you're unhappy with the quality of mat received. We offer 5 qualities of carpet, OEM BMW mats would be most similar to our Executive with our Elite mats a step above.
Posted 2 years ago
Okay not good fit
Helpful Report
Posted 2 years ago
Thank you for your order and for leaving a review. I'm sorry to hear about this issue. The mats you've received should be a perfect fit for the vehicle, if they aren't then please do reach out to our customer service team who would be happy to help resolve the issue.
Posted 2 years ago
Ordered Quashqai mats and was wrongly delivered a load bay mat for a Mitsubishi L200 pick up, the correct order was eventually received
Helpful Report
Posted 2 years ago
Hey Andy Thank you for your order and for leaving a review. Please accept our apologies with the issues on your order. We're glad the correct product was eventually delivered.
Posted 2 years ago
Thinner than expecteds
Helpful Report
Posted 2 years ago
Thank you for your order and for leaving a review. I'm sorry to hear that you're not happy with the mats you've received. We offer 5 qualities of carpet mats, it's possible you would have been happier with a thicker quality of carpet, such as Executive or Elite. If you'd like to exchange your mats then please let us know and we'd be happy to accommodate you.
Posted 2 years ago
mats ok but Halfords do much the same for a little cheaper
Helpful Report
Posted 2 years ago
Hi David Thank you for your order and for leaving a review. We aim to make our prices as competitive as possible, I'm sorry to hear that you think they could be better. You can purchase mats from Halfords for the cheaper than the set purchased for you Ssangyong Tivoli Manual however these are not tailored for a specific vehicle a poor fit and not a comparable product.
Posted 2 years ago
Good mat's fit my car perfect
Helpful Report
Posted 2 years ago
Hi Louise Thank you for your review. We're glad to hear that you're happy with your car mats!
Posted 2 years ago
Perfect fit for my 3008 brilliant quality only down side is evri (Hermes) threw them over the gate and was out in rain for two days as no card was left
Helpful Report
Posted 2 years ago
Hi Dec Thank you for your order and for leaving a review. I'm sorry to hear about the issue with delivery but I'm glad you have the mats safely now. Please accept our apologies for the inconvenience caused by the delivery.
Posted 2 years ago
Product is ok, but I will be honest and say I say expecting a little better
Helpful Report
Posted 2 years ago
Hey Robert Thank you for your order and for leaving a review. I'm sorry to hear that the mats didn't meet your expectations. We offer 5 qualities of carpet, it's possible that you'd have been happier with a higher grade of carpet. Hopefully you'll consider shopping with us again.
Posted 2 years ago
Received my mat’s gods quality, thought they would of had more depth to them as I upgraded.
Helpful Report
Posted 2 years ago
A bit of mistake, the logo is hanging off spoiling the looks as it damages the binding. Apart from that quite happy.
Helpful Report
Posted 2 years ago
Hi Connal, Thank you for your order and for leaving a review. Please accept our apologies for the issue with the logo, we'd be happy to resolve this for you if it's still an issue. If so please contact our customer services team on hello@carmats.co.uk and they'll be happy to send out a replacement.
Posted 2 years ago
They are okay for the price . Fit will
Helpful Report
Posted 2 years ago
Very expensive yet they're no different to £6.50 home bargains. Bit gutted.
Helpful Report
Posted 2 years ago
Hi Chris Thank you for your order and for leaving a review. I'm sorry to hear that you're not happy with the mats you've received. I can't see any record of an order under your email address so I can't comment on the specific mats you've received. However our mats are not comparable with those in home bargains as they tailored to a specific vehicle, rather than a universal (poor) fitting mat. If you'd like to contact our customer support team we'd be happy to discuss this matter further.
Posted 2 years ago
The mats I was sent were not the colour I ordered. I had ordered Grey and the mats received are black. Have emailed CarMats twice with a photo but only received an automatic response and unable to find a telephone contact number. Product quality reasonable and delivery was fine but after sales customer service seems non existent.
Helpful Report
Posted 2 years ago
Perfect fit mats for 2019 BMW 5 Series, with great quality. Only issue I have is that no velcro anchor points included - hence not 5 stars.
Helpful Report
Posted 2 years ago
They are OK
Helpful Report
Posted 2 years ago
Hi Maureen Thank you for your order and for leaving a review. We're glad you're happy with the mats you've received.
Posted 2 years ago
Clips for drivers mat don't align but it's ok clipped in one position.
Helpful Report
Posted 2 years ago
Very happy with all the service, professional and prompt from ordering to receiving them
Helpful Report
Posted 2 years ago
Thank you for leaving a review and for your order. We're happy to hear that you're pleased your mats!
Posted 2 years ago
CarMats.co.uk is rated 4.9 based on 53,441 reviews