CarMats.co.uk Reviews

Name: CarMats.co.uk
Rating: 4.86

4.9 Rating 53,444 Reviews

98 %

of reviewers recommend CarMats.co.uk

4.9

Based on 53,444 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About CarMats.co.uk:

Our bespoke carpet and rubber car mats fit seamlessly into your vehicle. Not one-size-fits-all, our car mats are hard-wearing and come perfectly tailored for any car model and make.

All of our car floor mats are made to order in the UK and even better... you’ll get FREE delivery on orders over £30.

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Email:

hello@carmats.co.uk

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CarMats.co.uk 5 star review on 16th July 2025

1250

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were not as fitted as i thought they would be”

Helpful Report

Posted 2 years ago

Hi Chris Thank you for your order and for leaving a review. We're sorry to hear that you're disappointed with the fit on your Maxus Deliver 9 van mats. Our team would be happy to help with this issue if you'd like to contact us on hello@carmats.co.uk.

Posted 2 years ago

“Pretty basic, cheap mat. Fits as expected.”

Helpful Report

Posted 2 years ago

“Nice Matt's ads a bit of vroom to my van”

Helpful Report

Posted 2 years ago

“good, except that the little' roundy ' catches dont catch and they become unattached The rating system give you no Middle Ground, you either have to'[ LOVE THEM' or hate them”

Helpful Report

Posted 2 years ago

Hey Pip Thank you for your order and for leaving a review. I'm sorry to hear about the issue with the clips. If you're still having issues then please do reach out to our team, we'd be happy to help resolve the issue with the clips.

Posted 2 years ago

“They are nice just a bit thin”

Helpful Report

Posted 2 years ago

Hey Cheryl Thank you for your order and for leaving a review. We'll pass on your feedback internally. Thank you for ordering with us!

Posted 2 years ago

“Good quality & very quick turn around,the only concern would be the smell,a bit over powering. Have had rubber mats before but not with such a strong smell”

Helpful Report

Posted 2 years ago

Hi Nigel Thank you for your order and for leaving a review. Our rubber mats do have a slight rubber odour but this should fade quickly.

Posted 2 years ago

“Brought the £30 GRAND mats, not exactly grand, more normal cheap mats. You never know they may last longer than other makes but only time will tell, they don't feel anything grand, wonder what the £20 mats would be like?”

Helpful Report

Posted 2 years ago

Hey Martin Thank you for your order and for leaving a review We're sorry that you're not happy your Grand mats, these are a step up from our Motor mats but we also offer two higher qualities in our Super and Executive mats.

Posted 2 years ago

“The mats are good quality but i expected some sort of click- on fastening rather than just 2 holes.”

Helpful Report

Posted 2 years ago

Hey David Thank you for your order and for leaving a review. The SLK mats come with two clips in the front two mats, these are compatible with the studs that should already be in your vehicle. If your mats didn't have these clips in them then please do let us know so we can resolve the issue for you.

Posted 2 years ago

“Good quality for the price”

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Posted 2 years ago

“Car mats are great. Really good quality. The only issue is that the passenger side mat clips don’t line up so I can only fix one attaching point. It was too much to be bothered to complain so I decided to just live with it. Apart from that, great product”

Helpful Report

Posted 2 years ago

Hi Andrew Thank you for your order and email. I'm sorry to hear about the issue with the clips, these should line up. There is some adjustment in the clips, up to 1cm so it's possible you can move these yourself to the correct location. If not please do reach out to our customer services team and we'd be happy to help.

Posted 2 years ago

“My mats are excellent quality, but I was disappointed they took several weeks to arrive.”

Helpful Report

Posted 2 years ago

Thank you for your order and for leaving a review. Please accept our apologies for the late delivery of the order you placed on 30th March 2022, I can see that this was delivered after Easter on the 15th April. Our current lead times are significantly shorter, with orders being dispatched within a few working days.

Posted 2 years ago

“-3.5/5 Stars- Ordered the Executive car mats for £60 (Usually £80). The first order dispatched but after two weeks did not arrive due to Evri. CarMats.co.uk did respond well to this and eventually created a new order but sent through Evri again. When the mats did eventually arrive I was somewhat disappointed with the quality. Nothing seriously wrong with them, they fit well and are better then the generic shop ones but for £60 they aren't anything special and I'd be trying to return if I'd have paid £80.”

Helpful Report

Posted 2 years ago

“Good solid mats. Good value for money but not great, had to spin the connectors to fit them but one broke. Otherwise they were okay.”

Helpful Report

Posted 3 years ago

Hi Gary Thank you for your order and for leaving a review. I'm sorry to hear that one of the clips on your mat broke. If you haven't already then please do reach out to our support team, we'd be happy to send out a replacement clip.

Posted 2 years ago

“Mats are as expected for the price”

Helpful Report

Posted 3 years ago

Hi Rebecca Thank you for your order and for leaving a review. We're glad you're happy with the mats you've received.

Posted 2 years ago

“Got full rubber mats, very smelly! I'm airing them out to hope that helps but it smells like cheap black plastic bags, that cigarette smoke smell gross”

Helpful Report

Posted 3 years ago

Thank you for your order and for leaving a review. I'm sorry to hear that your rubber mats are a touch smelly! They do come with a slight rubber odour which will fade quickly.

Posted 2 years ago

“Great Product and Great Service”

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Posted 3 years ago

Thanks, we're glad you like your mats!

Posted 2 years ago

“Quality of the mats are great! Delivery time was very long - longer than advertised”

Helpful Report

Posted 3 years ago

Thank you for your order and for leaving a review. I'm glad to see that you're happy with the mats you've received. We aim to deliver all orders within 9 working days and normally are much quicker than this. I can see that we delivered your order on the 9th working day. Please accept our apologies that this wasn't sooner.

Posted 3 years ago

“They seem to be as ordered. Probably do me for a year or so. Fine for the purpose. Evri were late delivering though.by a few hours.”

Helpful Report

Posted 3 years ago

Thank you for your order and for leaving a review. I'm sorry to hear that Evri were a few hours later than you expected, they can deliver anywhere up to 7pm.

Posted 3 years ago

“A little disappointed with these mats . Bought audi a3 mats for 19.99 and mg zs for 29.99 and honestly can't tell any difference between the two other than a different coloured fabric edging on the more expensive one. Also the mg mats don't fit right up to the edge like the audi ones do, leaving a gap around the edge and the heel pad should be further forward. That said , these are less than half the price of original mg mats , so will do for now”

Helpful Report

Posted 3 years ago

“Only just installed but appear to be good quality and fit well. Would have marker higher but too early to say if they will stand up to the punishment of heavy footware and boots. It would have been better requesting this survey in another month or so.”

Helpful Report

Posted 3 years ago

CarMats.co.uk is rated 4.9 based on 53,444 reviews