“Hi, just a quick note to say thank you for the car mat set that I received this morning, bang on time. They are a perfect fit and make the inside of the car look like new. Very good design and quality and well-priced. Communications were also excellent during the manufacturing period. Very pleased, would highly recommend. Thank you, Bob”
“after 3 messages to ask why there is quite a big gap in my custom fit car mat on the driver's side i still have no answers, so this is quite poor really”
Hi Anne
I'm really sorry that this is unresolved
It is not acceptable that you have waited for a resolution
I replied to your message on the 16th asking for your exact vehicle details, I've checked and no reply has been received
That said, I've added a backstop to our ticketing system, where we will chase up information requested more proactively in the future to stop instances of messages going adrift
I will reach out once more, and use the email address for this review as opposed the one on file just in case
Thanks again for your purchase, we will resolve the issue for you
“In a world where you have to double-check everything, it's great to use an efficient company, that has great communication and offers quality products. THANK YOU!”
“I have given car mat kings mats that I have fitted to my jaguar XF 5 stars because they are the best mats that I have bought BOTH COLOR AND FIT are the best I cannot fault them I would give them 10 stars if I could thank again .geoff.”
“Fit perfectly, has a nice weight to them and has a good quality feel to them. Fabric stitching around the edges of the rubber makes the edges look nice and clean.
All in all I am well impressed.”
