Care Club Reviews

Name: Care Club
Address: Park House, Bristol Road South, Rednal, Birmingham
Rating: 4.99

5.0 Rating 670 Reviews

100 %

of reviewers recommend Care Club

Company Reviews

Questions

Metrics

5.0

Based on 670 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0333 241 2686

Email:

reachout@careclub.co.uk

Location:

Park House, Bristol Road South, Rednal
Birmingham
B45 9RH

Write Your review

Tell us how Care Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Subscription trap They don't tell you that the contract renews after 12 months But they renew it anyway and try take you to court if you don't like it Very diseatful Stay away from them”

Helpful Report

Posted 1 month ago

“we had a small leak in the bathroom from the fitted WC so called Care Club and explained the situation. As this was only a small leak we did not need immediate attention and booked an appointment for following day. Engineer rang before attending , came out, leak fixed, happy wife. First class service and well worth the monthly fee.”

Helpful Report

Posted 5 months ago

“Well my first time to use care club and the engineer came and said I need whole new shower ? Well it was not getting hot and every time a plumber came he changed the cartridge which I keep spares in case this happens. He refused to change it saying it will only last a year well a year is better than just leaving ? Refused to return when asked by the office? I was told to get my own plumber as he wasn't going to return. Shocking treatment”

Helpful Report

Posted 7 months ago

“Customer support and plumber both great.Very good advice and very supportive”

Helpful Report

Posted 1 year ago

“Excellent customer service qualities. He was very efficient and knowledgeable. 1st Class! Thank you.”

Helpful Report

Posted 1 year ago

“We’re very happy. Super nice guy and really helpful. Sorted the problem for us. Would highly recommend”

Helpful Report

Posted 1 year ago

“Michael did a great job. He arrived on time and replaced the part in the boiler. He performed the service and left the house clean and tidy. Regards Philip”

Helpful Report

Posted 1 year ago

“As ever, excellent service. I called on Sunday morning and plumber was here within the hour. I would ignore any negative reviews as I have used this service at least 8 times, with excellent communication and repairs.”

Helpful Report

Posted 1 year ago

“Very easy service and no waiting time for job to be done a pleasant engineer”

Helpful Report

Posted 1 year ago

“Very efficient friendly and helpful top engineer job done done perfectly more than happy 😊”

Helpful Report

Posted 1 year ago

“Excellent Plumer from Gray Water. Quietly efficient. Explained everything. Gave me great confidence in him.”

Helpful Report

Posted 1 year ago

“The plumber Phil was brilliant, he called and said he would arrive in 10 minutes, he was friendly, helpful and efficiant and he the problem solved in a short time. Thanks.”

Helpful Report

Posted 1 year ago

“Abi, the engineer, was absolutely brilliant. He attended my flat and his timing worked around my tenant’s availability. I was impressed that he called me to update me as to his movements and that he was 15 minutes away. I was able to pass this on to my tenant. He called me again when he was there. He was very friendly. The job was completed satisfactorily. I’m very happy. Thanks Rightio!”

Helpful Report

Posted 1 year ago

“Having been given a date of two days which was acceptable, i was impressed that i was contacted ten minutes later to inform me an engineer would be at my house within the hour. Excellent service.”

Helpful Report

Posted 1 year ago

“The engineer rang me to let me know when he would be arriving, he was very friendly and helpful, he explained what the problem was and told what he would be doing, he was very good at his job and had excellent customer care”

Helpful Report

Posted 1 year ago

“The engineer was very helpful and obliging. He told me what he had done and how he managed to service my boiler. The engineer said he had cleaned out the burner filter and made sure that the central heating was working properly and efficiently. Thank you.”

Helpful Report

Posted 1 year ago

“Within two hours of my ‘phone call, the Engineer arrived. He quickly ascertained what the problem was, which meant that we now have heating.”

Helpful Report

Posted 1 year ago

“Tidy worker just a shame that the part took so long but I am glad that I am part of this company through insurance, people buy insurance you won't go wrong.”

Helpful Report

Posted 1 year ago

“Very friendly and knowledgeable engineer would recommend highly ,very satisfied cheers”

Helpful Report

Posted 1 year ago

“Mike Ratcliffe attended to service our boiler and to see to a fault on one of our radiators. Work was efficiently carried out and completed to a very high standard. Can’t sing the praises enough of Care Club! Have recommended some friends of ours who have already joined up!”

Helpful Report

Posted 1 year ago

Care Club is rated 5.0 based on 670 reviews