Cardyard Reviews

Name: Cardyard
Address: 6 Lyndhurst Road, ,, Exeter
Rating: 4.75

4.8 Rating 1,696 Reviews

95 %

of reviewers recommend Cardyard

Company Reviews

Metrics

Info

4.8

Based on 1,696 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

01392 580 988

Email:

info@cardyard.co.uk

Write Your review

Tell us how Cardyard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used CardYard for many years now - great site and great customer service :)”

Helpful Report

Posted 4 years ago

Thankyou for taking time to leave us a review Paul, it's always a pleasure to see you at Cardyard and I look forward to seeing you again soon :) Katie

Posted 4 years ago

“Been using Cardyard for about 3 yrs - some great deals and when you buy the e gift vouchers they are sent really fast - never had a problem and this is a great way of getting discounted gift cards - sorry but i can't recommend as I would rather as few people as possible use this site apart from me!!”

Helpful Report

Posted 4 years ago

Thankyou so much for taking time out of your day to write such a lovely review Ian! It's great to hear that you find our service fast and enjoy using Cardyard Can't wait to hear from you again Katie

Posted 4 years ago

“I’ve been buying mostly but have also sold a number of cards and I’ve found the service excellent on all occasions. Where I’ve needed to contact the team, all queries have been answered very fast if not within minutes. Keep up the excellent work!”

Helpful Report

Posted 4 years ago

Thankyou for such a wonderful review Simon! It means a lot to us that you found the service excellent and we look forward to seeing you again soon Katie

Posted 4 years ago

“I won a £25 Netflix gift card that I didn't want, and decided to try to sell it. I was quite worried about using Cardyard, because of what happened to Zeek a while ago, but decided to try to sell it anyway. I have to say, I am very pleased with how the transaction went. My gift card sold in a couple of hours, and payment arrived as expected. The 14 day 'quarantine' period was a bit annoying (it was an e-giftcard), but I totally understand why they do it, and I didn't really mind very much. I decided to cash out as Cardyard credit, and buy a couple of Amazon vouchers with it. The purchase all went very smoothly, and I received the codes in about 10 minutes. Will almost certainly use again, and would recommend to others. Thanks!”

Helpful Report

Posted 4 years ago

Hi Harry, thanks for leaving a review. I am pleased to hear you sold your unwanted Netflix gift card and instead got Amazon vouchers. Our 14 day quarantine period is in place to protect both buyers & sellers so it is good for people to understand why it is in place. We look forward to you using our service again in the future. Demi

Posted 4 years ago

“When you are making a financial transaction, what is the most important consideration? For me it is that you must be able to trust whoever you dealing with. I started by buying one gift card and after realising that i was buying from a business that acted fairly and efficiently I now use a whole range of cards for shopping. I do this because I consider Cardyard to be 100% trustworthy and I have recommended them to family and friends.”

Helpful Report

Posted 4 years ago

Hi Anthony, thank you for taking the time to leave a review. I understand where you are coming from with trust in a financial transaction and Im really pleased that you trust Cardyard and continue to use our service. Thanks for recommending us. Demi

Posted 4 years ago

“I have both bought and sold gift cards on Cardyard's platform for the past 2 years on a regular basis. Absolutely amazing service. Great customer assistance support, quick replies. I whole heartedly will recommemd anyone to use Cardyard's service 👌”

Helpful Report

Posted 4 years ago

Hi Arif, thank you for taking the time to leave a great review and for recommending us. We look forward to speaking to you again soon. Thanks, Demi

Posted 4 years ago

“I’ve been using Cardyard for almost 10months to sell unwanted gift cards and every time I get my payment on time. And very good customer service too”

Helpful Report

Posted 4 years ago

Hi there, thank you for leaving a review. I'm pleased to hear you continue to make use of our service and found our customer service good. I will be sure to let the team know. Thanks, Demi

Posted 4 years ago

“Had 3 £10 iTunes cards. Sold 2 but still to sell the 3rd. Money take a long time to process. But all in all not bad”

Helpful Report

Posted 4 years ago

Hi Jason, thank you for leaving your review. We have contacted you to resolve this issue, to which your immediately replied and this has now been resolved. Thank you for using Cardyard.

Posted 4 years ago

“I see you have reduced the saves on Uber cards from 7% to 8%. Do not go down this path card yard. :-( bewda”

Helpful Report

Posted 5 years ago

Thank you for your feedback Rahul, helpful as always.

Posted 5 years ago

“Cardyard listened. I had pointed out that they have £4.5 uber cards which means I have to buy 22 cards for saving GBP 8.0 Too much effort in putting codes. They increased to 6 GBP, which again is not much use. Today they bumped to q GBP 75.00 card. Big boy. Easy to purchase and save 7% . Good on your listening skills cardyard. Bewda”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write this review Rahul. We always try to implement any suggestions our customers give us as and when. Sometimes though it is not always possible so I am pleased to read that in this instance it was helpful to you. Lea

Posted 5 years ago

“Superb service. I watched for a while but have now purchased and feel that the company is genuine and trustworthy. I intend to buy more but think the Amazon 3% discount is a bit mean and should be 4% or 5%. This explains why there are so many unsold Amazon cards.”

Helpful Report

Posted 5 years ago

Hi there Lesley, Thankyou for taking the time to leave a review. I am glad to hear that you find us genuine and trustworthy. We do run offers where we change Amazon to 4% or 5% so keep checking our website. We hope to see you again at Cardyard, Katie

Posted 5 years ago

“Great service, fast response once you send them your gift cards. Just a shame you have to wait such a long time to get you money once the gift card has been sold. Personally I think that they should put the waiting time down to 7 days.But overall I am impressed of how well this business is run and I have never had a late payment.5* service thank you!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write this review L. I am pleased to read that the service provided by Cardyard has been overall a positive one. We currently reviewing our payment process to offer a quicker release in the future where possible. Lea

Posted 5 years ago

“Gave me a good price for my unwanted gift card, money was put in my account as soon as they verified the card. Would absolutely recommend and use again.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write this review Sepehr. I am pleased to read that the process from selling your unwanted gift cards to receiving payment was a positive one. Thank you for recommending Cardyard and using us again in the future. Lea

Posted 5 years ago

“1. 5 out of 5 in ease of use 2. 5 out of 5 on delivery 3. Issue is that denomination of uber card is GBP 4.50 It does not make sense. I am buying 100 GBP card to save GBP 8 and I will get 22 different codes. Is the effort worth it?”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write this review Bewda. I am pleased to read that overall rating is positive and we have taken on board your personal experience regarding the smaller denominations of the UBER cards. Lea

Posted 5 years ago

“I purchased a M&S gift card of 145 GBP, however when I received the gift card, it only has 31 GBP. Updates: I have contacted Card Yard and they have issued me a new gift card.”

Helpful Report

Posted 5 years ago

This was no scam, but a simple mistake. I'm sorry you had this problem Rongchen. As soon as you reported it we contacted the seller and M&S who were both extremely helpful. It would be great if we could work together to resolve this. Anti-fraud is our number 1 priority. We'd rather have no revenue, than revenue with fraud. Thankfully fraud is rare but we are ever vigilant. Regards, Mike

Posted 5 years ago

“Sold a £50 giftcard for £40. The turnaround wasn't as quick as advertised/promised--took nearly two weeks to receive money. Plus, was charged an additonal charge to have payment processed via PayPal, so only made £39.50 in the end, with no explanation. Contacted customer service to ask a few questions--no quick response and once I did hear back, they were not friendly or particularly interested in answering my questions; they made it seem like they were doing me a great favour. Wouldn't use cardyard again.”

Helpful Report

Posted 5 years ago

It can take two weeks to get paid. I see you contacted customer support and we replied in 3 minutes, and the date then promised was the date you received your money. I think your grievance is with the Paypal charge. There are no fees on Cardyard; the money promised is the money we pay. However, we only pay in GBP and your Paypal account is set to a different currency so Paypal levied a fee to accept the payment. I hope you can see a way through with Paypal and we'd love to see you back on Cardyard. Kind regards Mike

Posted 5 years ago

“Sold an iTunes card. Was told they didn't need the physical copy, just to scratch off and enter the code. They confirmed they would accept and that iTunes cards didn't expire. Checked my account a week later. They've declined the card, given no reason, didn't attempt to make contact to advise it was rejected or why. I'm left with a scratched off iTunes voucher and I can't physically sell it as it's been scratched and I can guarantee the code hasn't been used.”

Helpful Report

Posted 5 years ago

Thanks for explaining your experience Deborah. We have reviewed the system and found in some instances like yours the 'returned' notification was not being sent. This has now been fixed. We require photos of physical cards when codes have been submitted. We have corresponded a few times and are still hoping you can send photos of your cards so we can continue with the sale. That way you can see through the process, receive payment, and become a customer of Cardyard. Kind regards Mike

Posted 5 years ago

“That was awesome. Paid £48 for £60 at Vue. Helped reduce the cost of my daughter's birthday. Arrives the next day too”

Helpful Report

Posted 5 years ago

Thank you for your time to write this review Paul. It certainly all helps when you can save of your daughter's birthday. I hope she has/had a fantastic one. Lea

Posted 5 years ago

“Advertising gift cards for sale was very simple; service was quick & efficient. Sale was very quick & funds were paid into my account very promptly. Would use again. Recommended.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write this review Paul. I am pleased to read that the service provided and payment of your unwanted gift cards was quick and efficient. Although in our understanding you received the correct cash amount, we would like to invite you to contact us on support@cardyard.co.uk to look further into the extra deduction fee you mention. We look forward hearing from you. Regards, Lea

Posted 5 years ago

“Great company!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write this review Vasil. I am pleased to read that you rate Cardyard as a great company, thank you. Regards, Lea

Posted 5 years ago

Cardyard is rated 4.8 based on 1,696 reviews