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Car Parts 4 Less Reviews

4.5 Rating 90,284 Reviews

89 %

of reviewers recommend Car Parts 4 Less

Company Reviews

Product Reviews

4.5

Based on 90,284 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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0203 788 7845

Email:

custservice@carparts4less.co.uk

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Car Parts 4 Less 5 star review on 23rd February 2024

Car Parts 4 Less 5 star review on 3rd October 2023

Car Parts 4 Less 5 star review on 18th September 2023

Car Parts 4 Less 5 star review on 16th July 2023

Car Parts 4 Less 5 star review on 1st May 2023

Car Parts 4 Less 5 star review on 11th November 2022

Car Parts 4 Less 5 star review on 11th November 2022

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a serious complaint of intimidation against one of your staff at one of your branches. I went to your Wembley main office to personally talk to some senior manager and to appraise him of the situation. The lady manager tried to help me. She talked to some senior person over the phone, who was not in the office. That senior person advised the lady manager to provide me with the customer service phone number! Does the senior manager think that I was not able to find the customer service number online and therefore I travelled up to your Wembley office? He was basically not interested in listening to the complaint and wanted to get rid of the situation.”

Posted 9 months ago

“I was looking for an SKF wheel bearing, visited the website, chose the applicable part and manufacturer as directed, what arrived was the wrong part made by the wrong manufacturer for a different vehicle. The Helpline was anything but helpful, I explained the above and was told that the part sent was the correct part number! Apparently some parts which are different have the same part number! Even different manufacturers use the same part number. The helpline person didn't know how to get me the part I wanted. Also, the part I returned had a value of £170 although I paid £30 for the part I wanted.”

Posted 9 months ago

“Never delivered, even after 4 days. Had to ring and chase up. Guy on phone said due to lack of staff they don't very often check on line orders! When I went to collect the guy at Euro car parts (Car parts for less) was most apologetic and said again about lack of staff. Car parts for less and Euro car parts need to ensure staffing is in place before talking about delivery times.”

Posted 9 months ago

“Part and price good pick up in store was shocking I must of waited 30 minutes to be served won’t use again”

Posted 9 months ago

“This is to inform you that your delivery time is very late i did not receive yet still waiting i never seen the most waister timer in my life delivery almost 40 days i want my money back now that my money why you hold it for two months you do not have any rights”

Posted 10 months ago

“Gave me all the wrong parts for both cars! Was peed off and found out whilst stripped down at 6.00 has to buy from Halfords in the end and get refunded 🤣”

Posted 10 months ago

“I have looked foe service part. Found all cheapest parts. And its show all in stocks. But when I try to do checkout. Always coming some message (something wrong please try again) I try maybe 5-7 times. And anyway. Coming some message.so I change parts and take not cheapest. And then no problem to checkout. So if u try to safe. The system don't let u do it.”

Posted 10 months ago

“Sent back goods after three days even though I had received emails giving me seven days to collect. Then tried to charge me in store price for a reorder.”

Posted 10 months ago

“I didn’t get my order & it’s been 2 weeks now”

Posted 10 months ago

“Service at Ashford Kent shop was a joke.. some waiting upto 30 min to even be served and then waiting longer for their parts to be brought out... Only one person at front desk with all the others sitting in the back chatting... A joke AVOID”

Posted 10 months ago

“I would leave 0 stars if it was possible. Price matched some overpriced items to stick to buying from this company, but 2 days to get the discount, items now out of stock, absolute idiots and a complete waste of time. Little do they realise i purchase often via another account, and i certainly will not be purchasing ever again. I would not recommend this company to absolutely anybody, stick to GSF or a local dealer, it's not worth it, just a micky mouse sister company with little to no customer service whatsoever. Sadly a guy called Sean was fantastic previously, if you speak with Shilla Pereira on their chat, you will get NOTHING. Not sure why she even works there, absolute disgrace to the company and industry. Avoid at all costs!!”

Posted 10 months ago

“Turned up to collect my order and it had been sold to someone else I was told”

Posted 11 months ago

“2 1/2 weeks since placing the order and still no sign of the delivery, I did initially receive a note saying due to a warehouse move the delivery would be an extra two days. No reply to my chaser email a few days ago other than an automated response advising my query had been logged, so now having to chase again....”

Posted 11 months ago

“I’m not happy at all because when I visited to collected my part at the collection point after waiting 40 minutes the guy came that we don’t have part in stock and it’s an error.can’t do anything I am sorry and because of his sorry my last coronation weekend wasted BH sitting home as I can’t anywhere because of unfixed car.”

Posted 11 months ago

“Incredibly poor service, did not notify me that my parts had been sent to store and when I raised a query, they claimed I collected 5 days ago. Spoke to the store who stated as the items were uncollected they were returned to their warehouse and if I wanted them I would have to pay again, then wait for a refund. Appalling customer service.”

Posted 11 months ago

“Dreadful service. I paid extra to have a dated delivery which they didn't make. I emailed repeatedly to ask that the order was cancelled and refunded. None of my emails were ever answered and the battery was dispatched 6 days later than it should have. I am still awaiting a response to my request for a "right to cancel" so will now pursue with my credit card company. I could not in clear conscience recommend this business due to such poor levels of service and lack of communication. Very disappointed.”

Posted 11 months ago

“Very bad service first two days delay that's OK and then after delivery received and missing one spark plug ordered 4 spark plug and received only 3 then i ring customer service they promise next day delivery and not send next day and then received email is another 4 days delay very bad service never ordered again and best buy parts from local parts shops is more easy and hassle free”

Posted 11 months ago

“121-00020319424 part of order still not delivered”

Posted 11 months ago

“Took over a week to come when it said it would be three days then only sent one part when I ordered them both together then had to wait another three days for the second part to arrive”

Posted 11 months ago

“Was delivered to the wrong address! Had no idea, no notifications to say delivered, nothing.”

Posted 11 months ago

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Car Parts 4 Less is rated 4.5 based on 90,284 reviews