Car Parts 4 Less Reviews

Name: Car Parts 4 Less
Rating: 4.48

4.5 Rating 90,279 Reviews

89 %

of reviewers recommend Car Parts 4 Less

4.5

Based on 90,279 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0203 788 7845

Email:

custservice@carparts4less.co.uk

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Car Parts 4 Less 5 star review on 23rd February 2024

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Invoice no 04299369 . Item returned on 11/11/2023. Expected payment 90.08 . Until now the money is not credited back into my accounts. Today is 21/11/23.”

Helpful Report

Posted 4 months ago

“Radiator had bent fins and was clearly used evident from oil stains and marks left on it by fitting. All protective packaging in the box was missing. I returned it immediately in the shop I collected from. I paid full price for a new part and expect to receive new. Disappointed and waste of my time.”

Helpful Report

Posted 5 months ago

“Euro car parts Woodford branch is probably the worst repeated customer service as I have ever had. Just so poor with blatant lies just to get the queue down and the longest wait (repeatedly) I have had for items purchased online. Only having to go there due to location and close proximity of where I live”

Helpful Report

Posted 5 months ago

“There was a queue when reached for collection and only one till was serving. After waiting for 15 mins when saw still same customer was being served, it was decided to call customer service to get it addressed and cancel the order as online order meant to be better served by quick collection. Thank you for taking feedback and refund.”

Helpful Report

Posted 5 months ago

“Not sure why to accept orders that you can’t fulfil! Waste of time The refund states I returned the item whilst I never got the item in the first place!”

Helpful Report

Posted 5 months ago

“Zero stars I bought 3 sets of wiper blades off line because of a discount They sent the wrong wipers I was told I’ll have to wait at home for half a day for pick up I can’t do that I had to waste more money driving to the nearest store They wouldn’t give me a swap because of there fault I had to pay full price for them Absolute joke Obviously never buying from again”

Helpful Report

Posted 5 months ago

“Zero stars Absolute joke”

Helpful Report

Posted 5 months ago

“Placed order for click and collect. Different brand handed over next day as they don't had actual item in store. Next day revisited store for return but they don't had staff to process online items refund but euro car parts Slough was open for sales only. Ridiculous customer service.”

Helpful Report

Posted 5 months ago

“The part didn’t have the correct union so had to go main dealer and was almost the same price”

Helpful Report

Posted 5 months ago

“Ordered something I never got waste of my time”

Helpful Report

Posted 5 months ago

“Avoid this company. Supplies wrong size brake disc as 2 types avail. They didn't tell me this. Caused no end of issue's getting replacements at short notice from another supplier”

Helpful Report

Posted 5 months ago

“Got the parts back to my car realised they had been opened..was on my lunch break so didn't have time to go and have them swapped. Knowing they were special order and would take a day or so to receive replacements. My car needed them as it had failed the MOT! Reported it the same day and was told I accepted them. I get that. But whey where they no checked by the staff who sent them! Would only use as a last resort!”

Helpful Report

Posted 5 months ago

“Ordered a garden sprayer begining of the week, drove 12 miles to pick it up on the Friday only to be told it has been sent back and that my money would be refunded to my account. Very poor service.”

Helpful Report

Posted 6 months ago

“Absolute rediculouss customer service as called them several times regarding delivery option which was as if they deliberately switched off delivery option from their side on their website to save few extra quid customer service is appalling all of them are un experienced telling different things...”

Helpful Report

Posted 6 months ago

“Parts missing out of the box after spending over £550.”

Helpful Report

Posted 6 months ago

“Sent faulty part”

Helpful Report

Posted 6 months ago

“The wiper blades were too small for the car”

Helpful Report

Posted 6 months ago

“Parts never got delivered and still waiting on a refund 5 days later”

Helpful Report

Posted 6 months ago

“Parts were faulty, went back and got another one which was also faulty after waiting in a long queue. Service not really good. Will never buy from there again”

Helpful Report

Posted 6 months ago

“Very very upset bought my electric screwdriver on 30th made phone calls and emails was told sorry still not got it in stock yet asked if I will definitely get one delivered was told yes then on 10th got e mail saying they canceled the order this is a terrible service why are you taking people money when you not even got the item in stock I will also be putting my thoughts on Trustpilot ? then I got sent a return request lol when I never had the item sent in first place to make it look like it’s my fault when the truth is you did not even send the item to me in first place”

Helpful Report

Posted 6 months ago

Car Parts 4 Less is rated 4.5 based on 90,279 reviews