Canada Travel Specialists Reviews

4.8 Rating 622 Reviews
96 %
of reviewers recommend Canada Travel Specialists
4.8
Based on 622 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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0330 094 8379

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Canada Travel Specialists 5 star review on 14th October 2022
Deb & Steve From Essex
Canada Travel Specialists 5 star review on 22nd August 2022
Alan Gosling
Canada Travel Specialists 5 star review on 19th May 2022
Carol Martin
Canada Travel Specialists 5 star review on 16th May 2022
David Austin
Canada Travel Specialists 5 star review on 2nd August 2018
Clare Partridge
Canada Travel Specialists 5 star review on 16th July 2018
Brian Calvert
Canada Travel Specialists 5 star review on 12th July 2018
John Bennett
35
Anonymous
Anonymous  // 01/01/2019
Our consultant, Brian, was excellent. He went through all options even when we were asking lots of questions and called back exactly when he said he would. He found answers to all our questions straight away and we were able to tailor our holiday there and then over the phone with no hassle. He found us the best price and gave us the cost of other options so we could compare. He understood our requirements and handled everything in a friendly, professional manner. He was knowledgeable and able to answer queries without the usual "I'll have to call you back about that", which was so refreshing. We would certainly use this company again and I would always ask for Brian.
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Posted 1 year ago
Brian Walker's service has been exemplary in every respect, from making initial contact through to helping us compete our booking. His helpful and friendly personal and professional manner, with advice reinforced by in-depth experience and a full understanding of what we were looking for, has inspired total confidence and peace of mind. The devil is in the detail, as they say, and we will depart on our Rocky Mountaineer/Alaska Cruise/ Vancouver Island holiday in June knowing for sure that what he has put together for us can't be bettered anywhere for either content or cost. Can't wait!
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Posted 1 year ago
Brian has been very informative, helpful and professional in helping me book my holiday to Canada. Thank you
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Posted 1 year ago
We have been using Canada travel Specialists for several years now. ADLA is the best she is so helpful nothing is too much trouble all our holidays & cruises have been absolutely trouble free would highly recommend Canada Travel
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Posted 1 year ago
When planning our special trip to Canada and the USA to celebrate outer 25th Wedding anniversary, we never expected it to be the amazing once in a lifetime trip that it turned out to be! Scott's knowledge, professionalism and commitment to ensuring we had the best time was evident throughout. Our itinerary was fantastic and provided us with the best location, hotels and travel arrangements within our budget. Our itinerary included the following: 3 nts Banff 2 days Rocky Mountaineer (Gold Leaf) 1 nt Kamloops 3nts Vancouver 2 nts Victoria, Vancouver Island 2 nts Seattle 4 nts San Francisco 4 nts Las Vegas We saw our first beautiful turquoise glacial river in the form of Bow River in Banff. Rode a gondola to the top of Suphure Mountain. Experience the grace of the Rocky Mountaineer through stunning scenery. Ate our heart out at Grenville Island and smelt the beautiful roses in Stanley Park, Vancouver. Transfer to Victoria meant we felt the warm sun in Butchart gardens and took in some whale watching whilst there. Visited Pike Place Market, the Space Needle, Klondike museum, the first ever Starbucks and got to meet Robert Earl Thomas aka Johnboy Walton in Seattle! We took a sunset river cruise in San Francisco, taking in the Golden gate bridge and alcatraz. Rode the tram to Lombard Street, went to see the painted ladies and Union Square. Day trip to Muir woods (oldest, tallest Redwoods in the world) and relaxed in Sausalito. Got to experience Las Vegas with its bright lights, zipwired through Fremont Street. But the ultimate experience was a breathtaking plane ride over the Hoover Dame to Western rim of Grand Canyon. Helicopter through and landing at the basin of the canyon, with a boat ride along the Colorado river. Truly awesome in every way. Only glitch we had was outbound flight delay from Gatwick, which meant we missed our transfer from Calgary to Banff and had to pay for a taxi. This has since been refunded by Barrhead. Absolutely incredible journey and experience from start to finish and one we will never forget. Thank you so much Scott and the Barrhead team.
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Posted 1 year ago
I first booked my trip with Canada travel specialists back in september2019 for trvavel to Canada in may 2020, but due to the pandemic of covid 19 we had to cancel and move the trip to two other dates because myself and my wife wanted to have the full experience of our trip to Canada without restrictions.we have finally set a date of September 07 2023. This being a bucket list trip we have gone to Canada travel specialists to arrange as they are renowned company. I’d like to thank an advisor who has had the patience of a saint with me (Anne Macaldowie), she has be so helpful in getting the best for my needs and all the alterations in dates hotels and flight changes. She is someone who I’d recommend to anyone who needs to book a holiday to Canada. Also Canada travel specialists as a company for the great service provided.
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Posted 1 year ago
Brian Walker’s knowledge, expertise advise and assistance has been invaluable in enabling me to achieve my bucket list plan to arrange a wonderful holiday at a reasonable cost for my wife and daughter. Brian should be proud of the excellent standard of service that he provides as should his employers Barrhead Travel
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Posted 1 year ago
On first contact, CTS (Adla) understood our less-than-straightforward holiday plans and quickly produced an itinerary that met our needs. Although Adla was not present on the day we booked, her colleague, Brian, was able to complete the booking and take our deposit on her behalf. We obtained quotations from other agents, but the price quoted by CTS was up to 30% less than one competitor. Having used Barrhead Travel on several previous occasions, they have again delivered excellent customer service and a value-for-money deal.
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Posted 1 year ago
Booking my holiday through Canada Travel specialists could not have been easier. From first contact i found the team to be efficient, knowledgable and helpfull, advice given but not forced, requests acknowledged and actioned. Competetive on price but with no loss of quality or content we are looking forward to a great holiday. Many thanks to Adla and Brian for all their hard work.
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Posted 1 year ago
My Canadian tour was organised by the brilliant Adla Toal. I had a wonderful time on both my tours of Western Canada and then the Maritimes. I met and am still in touch with lots of friendly and interesting American and Canadian people. The organisation over the whole tour was superb. My only brief comments and observations are: 1. The choice of the Exchange Hotel in Vancouver was terrific. Lovely boutique hotel, centrally located and excellent staff and accommodation. 2. I would thoroughly recommend the Grouse Mountain and Capilano Suspension Bridge tour in Vancouver. 3. All the taxi services organised for me worked perfectly. 4. The Rocky Mountaineer train continues to be excellent. This time the hotel chosen in Kamloops was uptown and not near any restaurants etc. The last time 7 years ago was a downtown hotel. 5. Lake Louise, Jasper and Banff were amazing – the hotel in Banff with the view was absolutely stunning (Rimrock Resort Hotel) 6. The Maritimes tour was incredible (with Trafalgar) – it was very intense in terms of long days and early starts but the organisation, the tour director and coach driver were brilliant. 7. I’m so glad I had 4 nights in New Glasgow at the end to relax and spend time with my friend before returning home. 8. The scenery in Canada is stunning but obviously very different in Western Canada compared with the Maritimes. 9. And last but not least the Canadian people are amazing, friendly and hospitable. Thank you Adla and Canada Travel. Keith Crane
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Posted 1 year ago
from the initial enquiry through to our booking I cannot fault Canada Travel Specialists, especially Brian. He's has made our complete process a pleasure, taking the time to explain why he has recommended items, and not others. We have just booked up today and for anyone considering a trip to Canada, ask for Brian. if i could have scored higher I would have.
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Posted 1 year ago
After originally booking our Canada trip for Sept 2020, we finally made it there this year following covid restrictions. We told CTS what we wanted to include in our trip and they did all the hard work putting it together. Everything went without a hitch, and we had the most magical time. CTS were excellent making sure our trip was the best it could be, and we give them our heartfelt thanks. Deb & Steve Essex
Canada Travel Specialists 5 star review on 14th October 2022
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Posted 1 year ago
Dear Deb & Steve, Thank you for taking the time to leave feedback on our service and for sharing your incredible photos... We are delighted you both had an amazing time, looks like you had fabulous weather.... :) With warm regards, Anne Marie Manager
Posted 1 year ago
Brian is an absolute assets to this company. I made an initial online enquiry which he picked up. He listened intently to my travel enquiries and put together an excellent itinerary. His in depth knowledge is incredible. He is a pleasure to deal with. Well done Brian you’re doing an excellent job. Thank you
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Posted 1 year ago
Dear Megan, Thank you so much for sending this, everyone here at Canada Travel Specialists loves to know we are meeting our customer's expectations, Brian will be delighted to hear you were happy with his service. Our customer feedback is paramount to our business; we really appreciate it. With warm regards, Anne Marie. Manager
Posted 1 year ago
We wanted to book a special trip and had seen an itinerary in the brochure which was close to what we were looking for. We started with this itinerary but then decided to add loads of things onto it. We decided we wanted to tour across Canada, do the rocky mountains and add a cruise to Alaska as well! Adla was fantastic. Very efficient and extremely knowledgeable. She advised us on all the ‘tweaking’ we did and has come up with the absolute perfect trip for our Silver Wedding Anniversary. The service has been amazing, the cost is very reasonable for what we are doing, and Adla has been very patient and understanding. I would not hesitate to recommend Adla and Canada Travel. Can’t wait for it to come round now.
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Posted 1 year ago
I can highly recommend Michelle who guided us through 3 years of postponements due to covid. We had a fabulous holiday,everything organised by Michelle ran so smoothly and everything was as fabulous as she said it would be! she answered all our many queries very quickly. I will definitely ask Michelle to help us plan our next adventure! Thank you Michelle
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Posted 1 year ago
I would like to thank Brian Walker for his help organising and booking my trip to Canada next year,it was all done over the phone with great ease without any problems.Thanks again
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Posted 1 year ago
We have been completely satisfied with all aspects of our holiday The customer service received from Canada Travel Specialists was brilliant and they were always available to answer questions or queries which arose. They booked our holiday within the budget given and the hotels were all excellent and in the centre of towns. We received all our paperwork as promised a week before departure and our issues with refunds are being dealt with promptly. We cannot fault the service received and would not hesitate to use them again for any holiday. Our specialist were Scott and Anne-Marie and we thank them both for all their help.
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Posted 1 year ago
Adla organised our trip to Canada. Very professional, everything went smoothly. We stayed in very pleasant hotels in prime areas after completing our cruise to Alaska crossing from the west of Canada to the east. We particularly enjoyed our two day journey on the Rocky Mountaineer. Our connections as identified in our schedule ran to time and date including the days at specific venues. It was certainly a trip to remember.
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Posted 1 year ago
Adla was so helpful from the start. I kept asking for different options and she came back to me very quickly. The whole process was very easy, now to look forward to the trip!
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Posted 1 year ago
Adla was extremely personable, asked the right questions to understand what we wanted, and produced an itinerary that clearly reflected our conversations. Adla made it clear that anything we wanted or had to budget for could be considered and that alternatives and solutions could be found if the itinerary needed tweaking. Adla projected a definite Can-Do attitude, which inspired confidence that our holiday will be as good as it sounds. Adla was efficient, fast and really knows her subject. Excellent service. We would like to come back to do another review when we have been on the holiday next May/June.
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Posted 1 year ago
Canada Travel Specialists is rated 4.8 based on 622 reviews