Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.67

4.7 Rating 8,185 Reviews

95 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,185 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Camille Lingerie made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Camille Lingerie 5 star review on 10th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top is a good fit but the pants are much too small. I am 16 or sometimes 18 so the 18/20’s were expected to fit, but elastic much too tight.”

Helpful Report

Posted 2 years ago

Thank you for shopping with Camille.

Posted 2 years ago

“I think I could have purchased a better quality elsewhere.”

Helpful Report

Posted 2 years ago

Thank you for your feedback - if you are not 100% satisfied you are welcome to return for a refund or exchange.

Posted 2 years ago

“BEEN A VERY SATISFIED CUSTOMER FOR A FEW YEARS, BOUGHT SOME GOOD QUALITY ITEMS. I GAVE 3 STARS BECAUSE I ORDERED SOME PURPLE FLEECE PYJAMAS RECENTLY AND THEY ARRIVED GREY, CUSTOMER SERVICES HELPFUL AND SENT OUT ANOTHER PAIR BUT DISAPPOINTINGLY STILL GREY AND SO I WILL RETURN THEM ONCE POST NORMAL AGAIN AFTER XMAS.SO THAT IS END OF THEM !!!”

Helpful Report

Posted 2 years ago

Hello, We can assure you the Pyjamas we sent you both times were the correct Pyjamas. They are Purple with Pink and White Hearts on. If you aren't 100% satisfied you are welcome to return them for a refund but we can assure you the correct ones were sent out to you. Kind regards

Posted 2 years ago

“Deliver to the wrong address but got it the next day”

Helpful Report

Posted 2 years ago

thank you for your review - we are sorry to hear the postal company delivered to the wrong address.

Posted 2 years ago

“The red zip up bed jacket I ordered for my elderly mum was lovely and soft but was very narrow in the body. I suggest ordering a bigger size than usual as it definitely comes up small. I ended up sending for a 14/16 when my mum is normally a 10/12.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave your review Angela.

Posted 2 years ago

“Shade of pink not same as photo , fabric thin , one pocket opening slightly smaller than other . Size is good. But that’s before washing it to see the if any change .”

Helpful Report

Posted 2 years ago

Thank you for your review - if you are not 100% satisfied you are welcome to return for a refund or exchange.

Posted 2 years ago

“Ordered a pink bed jacket but when the order come it was blue the invoice even said pink bed jacket.”

Helpful Report

Posted 2 years ago

We are sorry to hear you received the wrong colour. We hope this issue has been sorted for you.

Posted 2 years ago

“Disappointed at how short this bed jacket is?”

Helpful Report

Posted 2 years ago

We are sorry to hear you weren't 100% satisfied with your order. You are welcome to return for a refund or exchange.

Posted 2 years ago

“I sent off for a size 10-12 nightdress. I am a size 10 usually but like to size up in nightwear. Unfortunately this nightdress was far too tight around the body. I am so disappointed as it is a beautiful nightdress. I’m not sure whether all the sizes are like that or whether I had a dud one. I will return this one. Unsure whether to order again.”

Helpful Report

Posted 2 years ago

Thank you for your review - you are welcome to return your Satin Chemise and we can either exchange or refund the item for you. Kind regards

Posted 2 years ago

“Bought this for my partner as she gets chilly easily. Good points first; the fabric is fluffy and thick, clearly good quality. It is warm. The sizing is as tall as advertised. It arrived promptly. Problems; the stitching is a bit clumsy, there are a couple of loose threads already with just a week's wearing. Some of the seams may need redoing soon. The hood is too small for the rest of the body, when it's on my partners head, it pulls the shoulders up, and pulls under the armpits. Tall people normally have proportionally longer necks, and I don't think the design accounts for this. Overall, it's alright, and she will probably keep wearing it, but I wouldn't buy it again.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave your review.

Posted 2 years ago

“just bought new stock 20/22 floral rose housecoats which are not a patch on the old stock, too tight for the size, fit is different also”

Helpful Report

Posted 2 years ago

Thank you for your review, we are sorry to hear you are happy with your new Housecoat. You are welcome to return for a refund or exchange if you wish.

Posted 2 years ago

“The service was quick, and so was the refund that I unfortunately had to request. This was because of the sizing, we ordered a ladies 22 to 24 but the actual garment would not have fitted me and I am a gents medium”

Helpful Report

Posted 2 years ago

Thank you for your review David.

Posted 2 years ago

“I bought the same dressing gown a few years ago in pink. It was just the right length for her at 4ft 10in tall and is still very often used. So when my wife needed a second spare I bought the blue version. Unfortunately it is 3 inch longer and too long, though she wares it. So, please show lengths on your adverts, because I think when too long they're dangerous.”

Helpful Report

Posted 2 years ago

Thank you for your review.

Posted 2 years ago

“Well made and well designed. The shoulder straps are very comfortable but a little bit too short even n the maximum adjustment. The biggest shame is that the elastic fabric used for the sides is too lightweight and stretches after you’ve worn it for a while. Please upgrade the overall quality of the garment - double the price - and you’ll have an absolute 5* bra👍”

Helpful Report

Posted 2 years ago

Thank you for your review Linda - we are sorry to hear you aren't 100% happy with your new Bra - you are welcome to return them for a refund/exchange if you wanted to.

Posted 2 years ago

“The dressing gown I ordered arrived very quickly and was of a lovely soft texture. However I ordered a size larger than I normally have as I like a dressing gown to be roomy but this gown was so small it would have been impossible to do up the zip and this was the only reason for returning the gown. Must say I was very disappointed. Credit dealt with very quickly,Thankyou.”

Helpful Report

Posted 2 years ago

We are sorry to hear you had to return the Gown you ordered.

Posted 2 years ago

“Sizing from Camille is all quite wrong compared to others . Far too small in my opinion. My beautiful dressing gown didn't even fit me but I sold it on instead of returning it As it was the biggest size (18-20) the sizing at your store really needs addressed.”

Helpful Report

Posted 2 years ago

Thank you for your review - We are sorry to hear you were not satisfied with your recent order from Camille. You would of been more than welcome to return it for a refund or exchange.

Posted 2 years ago

“Lovely bra. Only problem I have with it is that I find the wire is to far to up/ high, so a low cut top couldn't be worn”

Helpful Report

Posted 2 years ago

Thank you for your feedback Sylvia - If you are not 100% happy with your new Bra you are welcome to return it for a refund or exchange. Thank you for shopping with us at Camille and we hope to deal with you again.

Posted 2 years ago

“not enough stock of 20/22 nightwear very poor selection”

Helpful Report

Posted 2 years ago

Hello, size ranging at Camille is mostly 10/12, 14/16, 18/20 & 22/24 - That is how it has always been with the small selection being 8/10, 12/14, 16/18, 20/22. Sorry for any inconvenience. Kind regards

Posted 2 years ago

“Pink top not such good quality even for the reduced price. Black vest top better”

Helpful Report

Posted 2 years ago

Thank you for shopping in our Outlet department. We are sorry to hear you weren't 100% happy with your Pink top. You are welcome to return for a refund or exchange.

Posted 2 years ago

“I ordered this for my sisters birthday as she likes this style and it’s quite difficult to find …. The chemise itself was nice quality however this was made to look cheap by the shoddy way the label had been stitched at the back… was not good enough to give as gift”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review, we are sorry to hear the label in the item was not sewn on correctly. You are welcome to return the item for a refund or exchange.

Posted 2 years ago

Camille Lingerie is rated 4.7 based on 8,185 reviews