Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.67

4.7 Rating 8,182 Reviews

95 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,182 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Camille Lingerie 5 star review on 10th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item I purchased was 978231 (WEB978231) and was hoping it would be somewhat silkier, it was simply OK, not up to my expectations, sorry.”

Helpful Report

Posted 3 years ago

If you are not 100% satisfied you are welcome to return for a refund/exchange.

Posted 3 years ago

“LITTLE DISAPPOINTED, BECAUSE ALTHOUGH THE FLEECE PYJAMAS ARE NICE, PRETTY COLOUR AND GOOD QUALITY. THE PROBLEM THAT CAUSED ONLY 2 STARS IS THAT THE PANTS ARE TOO SMALL, AND IN RELATIONSHIP TO TOP ARE SMALLER SIZE. SO I AM RETURNING THEM FOR THE LARGEST SIZE, UNLIKE OTHERS I HAVE BOUGHT IN THE PAST. THIS IS NOT EASY FOR ME TO RETURN THEM AS I AM STILL SHEILDING WITH COVID.”

Helpful Report

Posted 3 years ago

If you are not 100% satisfied you are welcome to return for a refund/exchange.

Posted 3 years ago

“I was very disappointed with poor fit. Cup shape wrong for me and way to small around under bust ☹️”

Helpful Report

Posted 3 years ago

We are sorry to hear you weren't happy.

Posted 3 years ago

“Not really happy. My order was supposed for have been delivered days ago. Not yet arrived. Poor service.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave your review.

Posted 3 years ago

“Quite disappointed.Have had dressing gowns from you before and was very happy but this one is a funny shape.Whoever cut it out needs a few lessons or the pattern needs changing.It's put me off buying from you again I'm afraid.”

Helpful Report

Posted 3 years ago

We are sorry to hear the item was faulty. You are welcome to return for a refund or exchange.

Posted 3 years ago

“Second one of this garment I've bought a lot smaller even though in theory we're the same size”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review and thank you for choosing to shop with us at Camille.

Posted 3 years ago

“Not yet recieved the items.”

Helpful Report

Posted 3 years ago

We are sorry to hear your order was delayed.

Posted 3 years ago

“Ordered end of April, payment taken, not received item in 8 days, e-mailed sending screen shot of invoice and had no response and no item, so not really impressed as for a birthday gift on May 11th and now got nothing”

Helpful Report

Posted 3 years ago

We are sorry to hear your parcel was delayed, this will be down to the postal service as all our parcels get dispatched asap. We hope this issue has been resolved.

Posted 3 years ago

“still waiting delivery”

Helpful Report

Posted 3 years ago

We are sorry there was a delay, we dispatched your order ASAP.

Posted 3 years ago

“I was really disappointed with this housecoat. The quality is poor, it's looks like something you would buy in a street market. Thin material and the shape is terrible, I will not be shopping with Camille Lingerie again.”

Helpful Report

Posted 3 years ago

We are sorry to hear you weren't happy with your Camille purchase. You are welcome to return for a refund or exchange.

Posted 3 years ago

“Sorry cannot write one yet as it’s been nearly a week an still have not received my purchases bit disappointed at how long it is taking to get to me”

Helpful Report

Posted 3 years ago

We are sorry there was a delay with your order. We can assure you we dispatched your parcel on time.

Posted 3 years ago

“Ordered on the 18.04.2020 items dispatched on 20th, these are yet to arrive!!!! Delivery time quoted 3 to 5 days. Website and ordering was good.”

Helpful Report

Posted 3 years ago

Thank you for shopping at Camille, we hope to deal with you again. Thank you for leaving your review.

Posted 3 years ago

“Can’t write a review not yet received I thought the item would have been here by now as you are advertising next day delivery”

Helpful Report

Posted 3 years ago

If you have paid for next day delivery you should of received it next day, or all our orders get sent free 2nd class.

Posted 3 years ago

“I cannot write a review as I have not received my order yet. The order was placed on April 16th and was supposed to arrive in 3-5days. I would be grateful if you could chase it up for me. Manny thanks Mary Morgan”

Helpful Report

Posted 4 years ago

We hope this issue has been resolved for you.

Posted 3 years ago

“cant review the item as I still have not recieved it”

Helpful Report

Posted 4 years ago

We hope this issue has now been resolved.

Posted 3 years ago

“Doesn't really give the boost it promises to.”

Helpful Report

Posted 4 years ago

If you aren't 100% satisfied with your item, you are welcome to return for a refund or exchange.

Posted 4 years ago

“Good Morning, disappointed to have received the wrong sized Bed Jacket. I ordered a size 10-12, however received a 14-16 and as it is a Christmas present it is to late to exchange.”

Helpful Report

Posted 4 years ago

We are very sorry to hear you have received the wrong size, you are welcome to return for an exchange or refund.

Posted 4 years ago

“Whilst i find the camille shapewear bodies fit perfectly Ihave also found the quality of the fabric used to be very poor as after a few wears the product goes into holes all down the sides ,seem to be always out of stock of white and black in my size .overall the product is not worth the price charged.”

Helpful Report

Posted 4 years ago

We are very sorry to hear you are not 100% happy with your purchase. If there is a fault with your item please know you can return for a refund or exchange.

Posted 4 years ago

“Although I was happy with the quality of the two bras I bought, unfortunately the sizing was ridiculously wrong. I sent for two, same size, one was far too small and one far too big. I have previously bought bras from Camille so went for size I had previously bought (but could not get same style). The difference in the sizing between the two could be easily spotted without having to measure them. Just got an email to say my money has been refunded so there does not appear to be any problem getting refunds. Price and quality very satisfactory but can't say the same for the sizing.”

Helpful Report

Posted 4 years ago

We are sorry to hear you had an issue with your bra sizing and we are looking into this matter. We hope you shop with Camille again in the future.

Posted 4 years ago

“Good quick service. Although not very impressed with the quality of bras.”

Helpful Report

Posted 4 years ago

We are sorry to hear you was not happy with your quality of your bra's please contact us if you wish to return your items.

Posted 4 years ago

Camille Lingerie is rated 4.7 based on 8,182 reviews