Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.67

4.7 Rating 8,185 Reviews

95 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,185 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Camille Lingerie 5 star review on 10th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery hasn't arrived yet.”

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Posted 2 years ago

Delivery to German to is 10-21 working days. You will receive your order but the end of the month. Kind regards.

Posted 2 years ago

“Not bought from Camille for ages. Now i remember why not. Bra is a lovely colour. Thats the only positive. Straps are very narrow and even extended fully are too short. Feel like razor wire. Overall shaping and fit is poor though bought my correct size. If anything my shape looks smaller in this not bigger as promised.”

Helpful Report

Posted 2 years ago

Thank you for your review - we are sorry to hear you are not happy with the Bra your recently purchased. You are still within the time frame to return this item for a refund or exchange should you want to.

Posted 2 years ago

“Still not been delivered, please issue a Full REFUND. Regards Joy Harrison.”

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Posted 2 years ago

My colleague issued you with a refund for the Bra you didn't receive on June 28th.

Posted 2 years ago

“I have not received the product! I was not given a shipping or arrival date. I'm glad you reached out because I have not heard anything from you since I paid for your product. Please give me shipping and arrival dates and some way of knowing where my product is or return my money.”

Helpful Report

Posted 2 years ago

Hello, I have looked in to this issue and can see your order was dispatched from our warehouse on 10th June, we are based in the UK and delivery to USA is approximately 21 working days. We hope you receive your order soon. Kind regards

Posted 2 years ago

“I HAVE NOT RECEIVED THE BED JACKET YET!!!!”

Helpful Report

Posted 2 years ago

Hello, We are sorry to hear you did not receive your order. I have looked in to this and can see my colleague issued you a refund on 2nd June. Kind regards

Posted 2 years ago

“Very poor quality - seems split when putting pants on. As they were over-locked i don't have a fancy machine to repair them, as as they are 'worn' i can't return. Don't bother wasting your money. Very disappointed.”

Helpful Report

Posted 2 years ago

Hello, I can see you only placed your order on 13th May, so if the briefs are faulty, please return them to us and we will happily refund/exchange them for you. Kind regards

Posted 2 years ago

“Haven’t received the item yet.”

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Posted 2 years ago

If you have not received your order then please contact us via phone/email and we will help you out the best we can. Kind regards

Posted 2 years ago

“I though this product was of very poor quality & cheap fabric. Very disappointed as it was a gift for my 100 year old mum who is in hospital”

Helpful Report

Posted 2 years ago

We are sorry to hear you are not happy with your recent purchase. Please return to us and we will happily refund/exchange the item.

Posted 2 years ago

“Not suitable nightie for someone with a full bust. No support and does not look nice. Therefore, had to return.”

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Posted 3 years ago

Thank you for your feedback, we will happily refund/exchange the item for you once we receive it back.

Posted 3 years ago

“Jeg er meget utilfreds og venter stadig på min ordre”

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Posted 3 years ago

Send os en e-mail, så løser vi dette problem.

Posted 3 years ago

“Item enormous and very poor quality”

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Posted 3 years ago

Thank you for leaving your review.

Posted 3 years ago

“Poor quality and fit, not fit for purpose”

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Posted 3 years ago

Thank you for your review.

Posted 3 years ago

“Not received yet”

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Posted 3 years ago

Thank you for your review.

Posted 3 years ago

“Awful pocket ripped after one wear not good quality really disappointed”

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Posted 3 years ago

Thank you for your review.

Posted 3 years ago

“I have sent mine back for a refund. Top and bottoms on pjs far too short. Very disappointed”

Helpful Report

Posted 3 years ago

We are sorry to hear you weren't happy with your new purchase from Camille.

Posted 3 years ago

“As you can tell from other comments you have major sizing problems with the bottoms of the fleece pyjamas. I am bang on 13stone but ordered 18-20 for comfort. The tops are fine even tho I'm bigger on the top half if anything but the bottoms are tiny. As soon as you take them out of the packet they look like a 12. Tried them on for 10mins and were so tight round the waist they made me feel ill. Extremely disappointed.”

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Posted 3 years ago

Thank you for this review. I will be informing my Directors of this issue. Please return the order to us and we will happily refund/exchange.

Posted 3 years ago

“Sizing is all wrong! Ordered a size 8 for my daughter as a Christmas present as she’s a petite size 6-8. The top is ok but the bottoms are very tight. I’ve ordered a size 10 now and am returning the other pair. Disappointed as they were a present.”

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Posted 3 years ago

Thank you for your review. We will deal with your return when we receive it back.

Posted 3 years ago

“Stil waiting on my order”

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Posted 3 years ago

We hope you have received your order by now.

Posted 3 years ago

“The stuff was damaged and never came.”

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Posted 3 years ago

If you have still not received this order please email us and we will get this issue resolved.

Posted 3 years ago

“I cannot write a review as it has not been delivered yet, it was ordered on the 7thof december with a 3-5 day delivery.”

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Posted 3 years ago

If you have still not received this order please email us and we will get this issue resolved.

Posted 3 years ago

Camille Lingerie is rated 4.7 based on 8,185 reviews