Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate Throsk, Stirling
Rating: 4.92

4.9 Rating 3,110 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,110 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Supplier of premium quality kiln dried firewood, coal, peat, briquettes, Verdos & Stoves based at Bandeath Industrial Estate, Stirling. Delivering locally & nationally.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 10th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Burns faster than other wood but good for indoor fire on a low heat.”

Helpful Report

Posted 1 year ago

“The sample I ordered arrived as promised. One log burns for approx one and a half hours -- unsure if more economical when compared to coal. BTHU output seems on a par with coal. More analysis needed before a more constructive view can be expressed.”

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Posted 1 year ago

“The logs arrived when promised and are a good size for my stove. The nets are easy to move around. As there is no standard for buying logs it’s really hard to do price comparisons, but these seem reasonable value for money. The nets work out at £15/net. Small bags are available at £8/bag, but I think the nets are 2 to 3 times the size. I’ll probably use Calido to stock up this summer.”

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Posted 1 year ago

“Excellent service, delivered on time, very polite, helpful driver.”

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Posted 1 year ago

“Briquettes burn very well. Shame they don't last a wee bit longer.”

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Posted 1 year ago

“A great service , pleasant staff and arrived on time. Will be using again.”

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Posted 1 year ago

“A bit pricey but a very good service”

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Posted 1 year ago

“Good quality product; mixed birch fire logs with split dried wood. All good stuff which ignites and burns well.”

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Posted 1 year ago

“Very good communication and delivery , just dropped a star because of price .”

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Posted 1 year ago

“I was very satisfied with the service I received, I have not used any briquettes yet it is not cold enough, only one criticism, the tracking said delivery between 8AM and 9-30 am, it didn't arrive until 1-30 PM, there was no updates.”

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Posted 1 year ago

“Love the hotties. Website issues meant I couldn't use Paypal pay in 3 for my payment so a bit tricky”

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Posted 1 year ago

“95% Perfect logs , quite small but leaves less air space which is good for volume but not the best for burning too fast goes. Overall OK”

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Posted 1 year ago

“Easy purchase process, quick delivery and good quality logs. It would have been 5 stars if Calido and their chosen delivery provider could have given a 2 hour delivery window or even an am or pm delivery guarantee! Not many companies now expect customers to stay in all day waiting for a delivery without advance notification. All it takes is for Calido’s delivery service to do their delivery plan the night before and text all delivery customers with an approx 2 hour delivery window. Simple. Please consider this Calido.”

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Posted 1 year ago

“Great product and delivery. Slight gripe about the large window for delivery (10 hours) and the increased cost. Delivery driver and office staff great as usual.”

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Posted 1 year ago

“great logs unfortunatley the delivery driver couldn't get his motorised pallet lift over a mere 2" high kerb stone at the path so i had to move 960kg of logs about 70 yards from the road to my door by hand, no easy feat i assure you ! this will unfortunately put me off ordering these again in the future”

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Posted 1 year ago

“The logs are good but the delivery wasn’t ,in the past deliveries the lorry was able to reverse down the wide drive up to the garage drop the tail lift and straight in this time it was a much bigger lorry that couldn’t reverse down the driveway however the young women driver was extremely helpful she tried her best with the pallet truck but couldn’t overcome the gravel drive so she did most of the hauling carrying the logs to the garage for which I was extremely grateful and bearing in mind this was the hottest day ever recorded, I wish I could get a message to her company to say thankyou, so unfortunately I dare not risk ordering again as I am now a slightly shaky 80 yr old and I don’t think I could do that again, R J Harrison”

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Posted 1 year ago

Hi Richard. Thank you for your feedback, I will certainly try and get this passed on to the delivery driver as that is great service from the woman in particular. I'm sorry the lorry couldn't reverse down your driveway, if you were to order in the future if you could pass these details onto us beforehand we can ask the depot to deliver on a smaller truck to make things easier :-) - Kirsty @ Calido

Posted 1 year ago