Cairngorm Group Reviews

Name: Cairngorm Group
Address: Longman Drive, Inverness
Rating: 4.13

4.1 Rating 275 Reviews

75 %

of reviewers recommend Cairngorm Group

Company Reviews

Metrics

Info

4.1

Based on 275 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Write Your review

Tell us how Cairngorm Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cairngorm Group 5 star review on 28th June 2023

Mr Bain

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good experience with salesman and fitters.”

Helpful Report

Posted 2 months ago

“3 exterior doors were fitted. Had to get Cairngorm back to resolve wind getting through the middle of the doors, round the seals and the interior finishing not secured properly. Since then every time the wind and rain blows against the doors, they leak. Not the claim that their products are designed for the Highlands of Scotland weather. Also only being double glazed they are cold to touch. Not what the salesman had promised when I had expressed wanting to buy triple glazing.”

Helpful Report

Posted 2 months ago

We are sorry to hear that we did not meet your expectations on this occasion. Please fill out our Customer Care Form or otherwise give our showroom a call on 01463 238000 to discuss further. https://cairngormgroup.co.uk/customer-care-form/

Posted 1 month ago

“Work was carried out on due date. With care to property and to a high standard Quality of windows and doors met our expectations”

Helpful Report

Posted 2 months ago

“Work carried out quickly and efficiently”

Helpful Report

Posted 2 months ago

“Excellent service.”

Helpful Report

Posted 2 months ago

“Great, thanks”

Helpful Report

Posted 2 months ago

“Boys turned up on time. Window fitted and they tidied up and left.”

Helpful Report

Posted 2 months ago

“A huge change from the old door. Warmer and well fitted!”

Helpful Report

Posted 2 months ago

“Great service from David Berrie , very helpful and great to deal with when I need advice before ordering, delivery driver always phones day before hes going to deliver which is very helpful and products i purchase from yous are great quality And good price , wouldn’t go anywhere else”

Helpful Report

Posted 2 months ago

“Has our front and back door replaced. Work was carried out swiftly and professionally”

Helpful Report

Posted 2 months ago

“Guys were great despite the snow! Excellent job and guys were helpful and everything was left tidy every day. Thank you!”

Helpful Report

Posted 2 months ago

“We developed a fault with a conservatory roof which was close to the end of the guarantee period. Cairngorm fixed it with any delay without quibbling. The staff they employ are first rate.”

Helpful Report

Posted 2 months ago

“Can't thank Cairngorm enough. They went above and beyond when they fitted our windows. My husband was ill in hospital and they had to be done ready for when he came home. He has cancer and everything had to be clean . The window fitters cleaned up after they had finished. Thank you Cairngorm.”

Helpful Report

Posted 2 months ago

“Very happy with the replacement window”

Helpful Report

Posted 2 months ago

“Cairngorm put in my first double glazing about 20 years ago, and did a superb job putting up a new porch last year. Highly recommend them.”

Helpful Report

Posted 2 months ago

“Lovely windows fitted quickly and efficiently - very pleased.”

Helpful Report

Posted 2 months ago

“Good work / great windows & doors / very tidy afterwards.”

Helpful Report

Posted 2 months ago

“You never came back with revised price”

Helpful Report

Posted 2 months ago

“We have used Cairngorm Group numerous times. They offer a fast, efficient service. Good quality doors and windows.”

Helpful Report

Posted 2 months ago

“I have over some years been gradually having my house windows replaced as required by Cairngorm to my entire satisfaction. The most recent, my lounge picture window, alas, No. After installation (about 2-3 years ago) there was evidence of rain leaking in at one bottom corner. Since then I have (because of increased water ingress) had 3 major maintenance visits to deal with the fault. The most recent was 3 men who agreed with my proposed diagnosis, photographed the faulty area and said they would report to Cairngorm. The end. Communication with Cairngorm as usual-nil. I have already submitted photos. Just a wee bit of communication would save the day. (I have 3 more windows to replace!)”

Helpful Report

Posted 2 months ago

Posted 1 month ago

Cairngorm Group is rated 4.1 based on 275 reviews